Hendrick Subaru Southpoint
Durham, NC
Filter Reviews by Keyword
By Type
258 Reviews of Hendrick Subaru Southpoint
Chris Kinkade is Truly Exceptional! I recently leased a Subaru form Chris and the team at Performance. They made the process smooth and Chris was patient in helping me figure out how to I recently leased a Subaru form Chris and the team at Performance. They made the process smooth and Chris was patient in helping me figure out how to get the car that I desired at the value I wanted. He even went above and beyond giving me a ride home so I could drive off the lot that day! I would highly recommend Chris and the entire Performance Team, they make buying a car as painless as possible. More
Great customer service Bought a used 2006 Subaru Forester from this dealer. Gave a good price and included touch-up paint. Car is in outstanding shape and is exactly what my Bought a used 2006 Subaru Forester from this dealer. Gave a good price and included touch-up paint. Car is in outstanding shape and is exactly what my family needed - a safe, reliable vehicle that has AWD (and is fun to drive!). After returning home, found that two lock actuators needed replacing. The salesman, Chris Kulis, worked with me to get it fixed at no-charge at my local dealer, as I live over three hours from Performance Subaru. This is the second time we bought from them and won't be the last. I'll drive the three hours to get another Subaru from this dealer. Highly recommend this dealer and Chris Kulis. More
Great Car buying Experience We bought our 1st new car in ten years. Carrol Clayton did a great job making that happen. From the initial meet to the test drive into the negotiatio We bought our 1st new car in ten years. Carrol Clayton did a great job making that happen. From the initial meet to the test drive into the negotiations. Anne and I are very Happy with our New Outback. Need a New Car go Talk to Carrol Clayton!!! More
Truly Exceptional Servixe Excellent, friendly, honest service from Chris Kinkade and Matt. Chris was experienced and knowledgeable, but more than that he was kind! I hadn't dri Excellent, friendly, honest service from Chris Kinkade and Matt. Chris was experienced and knowledgeable, but more than that he was kind! I hadn't driven a standard car in a while and let's just say that was evident from the get go. Chris's response during the test drive: he gave me what amounted to a driving lesson, with encouragement, and solid advice. He made me feel relaxed and confident. I'm excited to drive my new 2017 Crosstrek, and even more excited to know I have the support of an outstanding crew! More
Best Car Buying Experience Ever!! I purchased a used 2013 Nissan Frontier at Performance Subaru in Durham today. Let me just say, it was the best car buying experience I have ever had! I purchased a used 2013 Nissan Frontier at Performance Subaru in Durham today. Let me just say, it was the best car buying experience I have ever had!! Carl Diederich was my sales associate and he was so professional. He was friendly and kind, a very low stress environment for sure. He gave me the information about the vehicle, answered all of my questions, and then let me make the decision about the truck purchase. There were no sales gimmicks or high pressured sales tactics. Very refreshing !! Will Priest was my financial rep. He was very knowledgeable and friendly. He was so helpful and accommodating to us during the entire process!! I walked away from the whole experience very please with my purchase and thankful to Carl and Will for ALL of their help and ease of purchase. Thank you Brenda Osburn More
2nd Subaru Purchased! Just purchased my 2nd Subaru from David Hickerson at Performance Subaru. As always, top notch on professionalism, product knowledge and making my over Just purchased my 2nd Subaru from David Hickerson at Performance Subaru. As always, top notch on professionalism, product knowledge and making my overall experience exceptional! He helps you find the right vehicle for your needs, while doing his best to keep the cost as low as possible. I highly recommend purchasing your next Subaru from Performance and ask for David! More
Excellent Customer Service Carl Dederich at Hendrick Performance Subaru is fantastic. He was patient and low key, giving us several test drives of new and used Subaru Imprezas a Carl Dederich at Hendrick Performance Subaru is fantastic. He was patient and low key, giving us several test drives of new and used Subaru Imprezas and Crosstreks over the course of a couple of weeks. He stayed late on Friday evenings to answer all our questions, and responded quickly via email. Carl made us feel very comfortable with the process, and is working hard to help us find the right car. I would highly recommend Carl. More
Dan Murdock was Great! Wound up not buying a car from them but not due to anything other than our budget. We wound up purchasing a used car that we found elsewhere. We wer Wound up not buying a car from them but not due to anything other than our budget. We wound up purchasing a used car that we found elsewhere. We were considering a new Subaru though. We worked with Dan Murdock and i must say, he was great on every level. Took me for the most complete and thorough test drive i have EVER been on anywhere. Was never pushy and answered every question we had. His follow ups were courteous and never sounded desperate which is a refreshing change. Would Highly recommend them. When i'm shopping for my next car (most likely a Subaru) i will be back to see Dan. More
Performance Subaru corrected the high labor charge for 2 low beam lights and are refunding some if the charge. The fact they looked into it and saw the overcharge has made me extremely happy. I will continu low beam lights and are refunding some if the charge. The fact they looked into it and saw the overcharge has made me extremely happy. I will continue to have them service my Subaru. More
Managed to damage my mom's trade in car, killing about $500 off the value - and then refused to pay for it, even when the perpetrator was caught on video. Nothing but a bunch of shysters. Avoid li about $500 off the value - and then refused to pay for it, even when the perpetrator was caught on video. Nothing but a bunch of shysters. Avoid like the plague. More