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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
1,010 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,010 reviews
August 11, 2026
David Artieri was extremely helpful and knowledgeable. He took the time to answer all of my questions about my car and made sure I understood everything. Great customer service and a pleasure to work with He took the time to answer all of my questions about my car and made sure I understood everything. Great customer service and a pleasure to work with. Highly recommend David! More
by Dominick drake
Employees Worked With
David artieri
August 10, 2026
Working with Tracey on my warranty claim was a fantastic experience! She made the entire process seamless, professional, and courteous, always answering my questions promptly. It's refreshing to know that experience! She made the entire process seamless, professional, and courteous, always answering my questions promptly. It's refreshing to know that Hendricks has such knowledge, honest, and reputable staff like Tracey to deal with!! More
by suzukirider1300
Employees Worked With
Tracey Mullis
August 07, 2026
Tracey at Hendrick Motors is incredible! She turned what could have been a complicated warranty claim into the smoothest, most hassle free experience. Highly professional, super efficient, a She turned what could have been a complicated warranty claim into the smoothest, most hassle free experience. Highly professional, super efficient, and truly wonderful to deal with. Her and the entire service department made my day! More
by Cynthia
Employees Worked With
Tracey
August 06, 2026
I brought my car here and my certified technician Avian C performed the B service. He completed the service quickly while still being thorough and professional. I was able to watch my car through the window performed the B service. He completed the service quickly while still being thorough and professional. I was able to watch my car through the window and I’m impressed with how clean the whole shop was. The service department here is the best around! More
by Randyjohnson
Employees Worked With
Avian Craft
July 29, 2026
David Artieri was extremely helpful and took the time to answer all of my questions about my car. He was knowledgeable, patient, and explained everything clearly without making me feel rushed. I really appr answer all of my questions about my car. He was knowledgeable, patient, and explained everything clearly without making me feel rushed. I really appreciated his professionalism and willingness to help. Great customer service—I would definitely recommend working with David! More
by Dominick drake
Employees Worked With
David Artieri
July 29, 2026
Came in recently for some service and everyone was very nice. Lexie offered me snacks and drinks right when I walked in, and brought me to find my advisor. Pleasurable experience. nice. Lexie offered me snacks and drinks right when I walked in, and brought me to find my advisor. Pleasurable experience. More
by natebutow
Employees Worked With
Faith, Alexa
July 29, 2026
I brought my car here yesterday and Avian C performed my service. I liked the inspection video he did where he explained how my car’s system works and showed the condition of my tires and brakes. While wait service. I liked the inspection video he did where he explained how my car’s system works and showed the condition of my tires and brakes. While waiting they had drinks and snacks in the new waiting area. More
by Chris Trickle
Employees Worked With
Avian Craft
July 24, 2026
Tracey Mullis is the Warranty Administrator at Hendrick Charlotte. She put me at ease immediately and I trusted her implicitly. I recommend this dealership highly. Charlotte. She put me at ease immediately and I trusted her implicitly. I recommend this dealership highly. More
by rkosten@carolina.rr.com
Employees Worked With
Tracey Mullis
