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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
864 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 864 reviews

December 09, 2022

Been servicing my cars with Hendrick for years. Always been great service. Tim and Stacey are always helpful getting me in quick. Would recommend to anyone. More

by 4estfriendsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
. .
Dec 11, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hello 4estfriendsllc, we appreciate you taking the time to leave us this feedback. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

December 08, 2022

Went in today to fix my wheels and pair my phone with my car finally on my new car! Tristan was able to accommodate me and such a nice place to visit with snacks and coffee! More

by Sasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Dec 09, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sasha, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

December 07, 2022

Tristn in service helped me go over my car I bought somewhere else and showed me my soft close doors and i had no idea i had a touch screen display. Really made my day More

by Jermsang96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tristan
Dec 09, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jermsang96, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 01, 2022

Jonathan Toth was my service advisor and was great to deal with. Kept me informed and in the loop as I waited in the customer area for a 5 hour service on my GLE550e (not listed below). All was done we More

by jayadamczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth
Dec 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jayadamczyk, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

November 26, 2022

David Artieri was a great help to showing me around my vehicle and did a great job answering all of my questions! More

by Dominick drake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Artieri
Nov 28, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 26, 2022

I recently purchased a used Jeep from Hendrick Mercedes-Benz on Independence Blvd. David Artieri helped show me the vehicle and then directed me to Cassidy Maxwell to complete the sale. Jared La More

by mwyrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Artieri
Nov 28, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mwyrick, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We hope you have a great day!

November 26, 2022

Cam was very helpful and efficient in helping me select my new car. The paperwork process was seamless. More

by pdclarknc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cam Porta
Nov 28, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pdclarknc, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

November 14, 2022

The one word that comes to mind when It hink of them is PROFESSIONALISM..... f More

by mses350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Miller
Nov 17, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Mses350, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2022

Kylie is always very helpful. Every time I come in I always feel very welcomed. The dealership does a great job of making sure clients of all ages are treated with kindness and re More

by Bonez
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
Nov 15, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Bonez, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2022

I took my 2005 c240 to Hendrick Motors of Charlotte last month for service and the service staff were very helpful. The dealership was very neat and clean and talked to some of the sales staff about purchas More

by cfpzx10r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Dagenhard, Tyler Johnson
Nov 09, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Cfpzx10r, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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