Hendrick Motors of Charlotte - Mercedes-Benz

Nathaniel Insko's exceptional customer service was absolutely outstanding. From the moment I stepped in, he greeted me warmly, listened attentively to my needs, and went above and beyond to find the p absolutely outstanding. From the moment I stepped in, he greeted me warmly, listened attentively to my needs, and went above and beyond to find the perfect car within my budget. His expertise, patience, and genuine dedication to ensuring my satisfaction made the car-buying experience a delight. I highly recommend Nate to anyone seeking a knowledgeable and customer-centric car salesman. More

Overall great service all around. I wasn’t sure if this was the type of vehicle I’m looking to purchase and I was planning on just stopping in for a quick look but as soon as I got th I wasn’t sure if this was the type of vehicle I’m looking to purchase and I was planning on just stopping in for a quick look but as soon as I got there Nate Insko made sure to provide me with a great experience and show me the ins and outs. Now definitely planning on coming back for a second browse. More

Had an awesome delivery experience. The management team made sure I was well taken care of Noel, Hayden, Chris, as well as Karen in finance and my salesperson Christian all the way to m The management team made sure I was well taken care of Noel, Hayden, Chris, as well as Karen in finance and my salesperson Christian all the way to my delivery person Nate. Thank you. More

The whole experience at Hendrick motors of charlotte was fantastic from start to finish. Devin helped me check in and was very helpful throughout the entire process! fantastic from start to finish. Devin helped me check in and was very helpful throughout the entire process! More

Nathaniel was a great help to me today! I had some snacks and also excellent service was given! I had some snacks and also excellent service was given! More

Nathaniel was such a pleasure to meet today. He showed me to my service advisor and I was in and out in an hour. Would reccomend. He showed me to my service advisor and I was in and out in an hour. Would reccomend. More

Service (Jonathan) is the real deal. Communicative, succinct and not at all frivolous with respect to recommended maintenance. A MB is already a great car, but it's a relief when you g Communicative, succinct and not at all frivolous with respect to recommended maintenance. A MB is already a great car, but it's a relief when you get excellent service. I've had terrible luck with a certain other "accessible exotic" dealership in Charlotte. More

I have been working with Ben W and have nothing but good things to say about him and his service! He always makes sure his customer leave happy and satisfied! Highly recommend! things to say about him and his service! He always makes sure his customer leave happy and satisfied! Highly recommend! More

Hendrick Motors of Charlotte is very thorough and easy to work with. They also have a nice waiting area with very good refreshments. My service tech Ben W also sent videos after the service explaining the co work with. They also have a nice waiting area with very good refreshments. My service tech Ben W also sent videos after the service explaining the condition of my car which is very helpful! More

Great job. Love the video walk through of the inspection and diagnosis from Ben W. Love the video walk through of the inspection and diagnosis from Ben W. More