Hendrick Motors of Charlotte - Mercedes-Benz

Savannah is very professional and most important honest. She went out of her way to make sure I received all discounts and coupons available to me. In this economy this is very important. I will recommend h She went out of her way to make sure I received all discounts and coupons available to me. In this economy this is very important. I will recommend her to all my friends and family. Savannah you’re Amazing 🤩 More

The dealership is always immaculate. The service is top tier. They have a reputation for excellence. The service is top tier. They have a reputation for excellence. More

I have had a wonderful experience with Hendricks Mercedes service department Especially Jonathan my service advisor who was helpful insightful and did an overall great job. service department Especially Jonathan my service advisor who was helpful insightful and did an overall great job. More

The dealership is excellent…great customer service, clean and very professional. An extremely pleasant experience. and very professional. An extremely pleasant experience. More

Clean, friendly, helpful, very accommodating and easy to work with from start to finish. The sales and management are wonderful work with from start to finish. The sales and management are wonderful More

I’ve never had a better customer service experience than I did with Tom Aumuller at Hendrick Mercedes. Tom and the team made the entire process smooth, enjoyable, and stress-free. He was professional, hones I did with Tom Aumuller at Hendrick Mercedes. Tom and the team made the entire process smooth, enjoyable, and stress-free. He was professional, honest, and went above and beyond to make sure everything was perfect. I’ll definitely be back for my next AMG. More

Of course, exceptional vehicles, but also top-notch service, professional and friendly staff who are always looking out for my best interests, easy to schedule service, and reliable repair estimates. T service, professional and friendly staff who are always looking out for my best interests, easy to schedule service, and reliable repair estimates. Total package! More

I always have a good experience when I come to the dealership. All employees are welcoming and nice and helpful. Devin was awesome.! He was able to give me up-to-date information on my vehicle via tex dealership. All employees are welcoming and nice and helpful. Devin was awesome.! He was able to give me up-to-date information on my vehicle via text, which is what works best for me. More

Service was done as expected. Car was washed and vacuumed as promised. Maintenance performed as expected Car was washed and vacuumed as promised. Maintenance performed as expected More

Outstanding customer service. Easy to schedule an appointment and well managed service department. Michael Duerr was my service rep and he was very pleasant to work with. My vehic Easy to schedule an appointment and well managed service department. Michael Duerr was my service rep and he was very pleasant to work with. My vehicle was returned to me sooner than expected and washed. The customer waiting area is well stocked with snacks and drinks so I don’t mind waiting at the dealership while my vehicle is being serviced. Thank you for the good work. More