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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
976 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 976 reviews

June 18, 2026

Great work on my E class from Cole M. Very knowledgeable, and the video was very helpful. Thank you! More

by Vina28105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Minich
Jun 20, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

We truly appreciate you choosing Hendrick Motors of Charlotte Mercedes Benz for your service, Vina! We're so glad Cole M provided knowledgeable care for your E Class and that the video made everything easy to understand. We truly appreciate your trust and look forward to assisting you again!

June 17, 2026

Brian in the service department recently did a service on my G-Wagon. The repairs were completed efficiently, and the car was returned to me very clean! I had a great experience from start to finish at thi More

by crystalknpp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian H
Jun 18, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

We truly appreciate you taking the time to share your experience with Hendrick Motors of Charlotte Mercedes-Benz, Crystal! It’s great to hear Brian provided efficient service on your G-Wagon and had it returned to you spotless. We’re so glad your visit was a great one from start to finish, and your recommendation means so much to our team!

June 11, 2026

After purchasing my new CLE, I had a few issues with the speedometer display glitching, the service department looked at my vehicle quickly and my technician Cole M got my car working again. More

by OP Randall Johnson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Minich
Jun 12, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Randall, we’re so glad you came to us to get everything sorted out at Hendrick Motors of Charlotte Mercedes-Benz! We’re happy to hear Cole M got your CLE running perfectly again and quickly resolved that display issue, that’s the level of care we strive for every time!

June 10, 2026

My service technician Chris Emeis did some work on my C300, and advised me that one of my concerns was actually covered by a warranty extension and got it fixed for me for free More

by Topherrayl5p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Emeis
Jun 11, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Topherray, we love hearing stories like this, thank you for sharing your experience with Hendrick Motors of Charlotte Mercedes Benz! We’re so glad Chris Emeis took great care of your C300 and found that warranty coverage for you, that’s always a win! We truly appreciate your trust in our team!

June 10, 2026

The service department at Hendrick Motors of Charlotte is fantastic. I was able to meet Tracey Mullis there on the warranty admin team. Her positive attitude and warm personality are wonderful. The entire te More

by rkosten@carolina.rr.com
Recommend Dealer
Yes
Employees Worked With
TRACEY MULLIS - Warranty Administrator , . .
Jun 11, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you so much for sharing your experience with Hendrick Motors of Charlotte Mercedes Benz! We absolutely love hearing that Tracey Mullis and our service team left such a fantastic impression, your kind words and recommendation truly mean the world to us and we can’t wait to welcome you back for your next visit!

June 10, 2026

The service department at Hendrick Motors is top notch! I only trust them with my G500. Cole M here is very experienced with the G wagons keeping me driving confidently. More

by kaileemanyvong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Minich
Jun 10, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

We love hearing this, thank you for your continued trust in Hendrick Motors of Charlotte Mercedes Benz! We’re so excited to know you count on our team for your G500, and that Cole M keeps you driving with confidence, he truly is a pro with G Wagons!

April 29, 2026

Great experience! I have purchased with Hendrick group before and was browsing again for a new car. Alexa (Lexie) D’Hondt at the front desk was so charismatic and help More

by Mattdobert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaymar Williams
May 06, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you, Matt, for sharing your experience and for your continued trust in the Hendrick group. We’re glad to hear your visit was a great one and that Alexa (Lexie) D’Hondt helped make it welcoming and enjoyable from the start. Her energy and ability to connect guests with the right support really set the tone for a positive experience. We truly appreciate your kind words and thank you for choosing Hendrick Motors of Charlotte Mercedes Benz as you explore your next vehicle.

April 21, 2026

Had a great experience buying my AMG GLE 53 from Hendricks Mercedes Benz Dealership. My sales person (Morgan) did a excellent job thought out the process. I would like to thank the entire Hendricks More

by tryvette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan
Apr 27, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you so much for the high star-rating! We are always here for your automotive needs!

April 21, 2026

I purchased a new Mercedes GLE. Hendrick Mercedes is an excellent dealership, with great customer service. Salesman Justin was terrific, very helpful. I would definitely recommend H More

by Wb13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Obregon
Apr 27, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hello Wb13, thank you for the high rating! Big thumbs up!

April 21, 2026

I got my car serviced recently, and I asked for John as my adviser. There is a very good reason for this, as John has helped me before and got my old Sl 63 back into shape. This time was if possible even More

by T Hessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Derrico
Apr 27, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Big thanks for the fabulous review! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.

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