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Hendrick Mazda Mall of Georgia

Buford, GA

4.5
222 Reviews

3546 Highway 20 NE

Buford, GA

30519

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Showing 222 reviews

December 03, 2019

Mall of Ga Mazda are nothing but a bunch of liars, deceitful and unethical, do not do business with them, they bend backwards to screw you! More

by Fedup
Recommend Dealer
No
Employees Worked With
Cleveland and the sales manager!
Dec 05, 2019 -

Hendrick Mazda Mall of Georgia responded

Your feedback does not align with Cleveland nor our management staff’s character. If you would, please provide your name or a form of contact. We are eager to resolve!

Dec 05, 2019 -

Fedup responded

I spoke to management 3 weeks ago, 2nd man in charge and he was not helpful; made excuses about the entire situation. I reported rick Hendrick Mazda to BBB and they even contacted y’all with no avail. And are waiting on my review to be written as well, I was sold a 2013 Toyota Tacoma TRD sport, double cab 4x4 per your salesman Cleveland, turns out it is a base model and not a TRD Sport at all just stickers, Cleveland told me it was a good friends truck that traded it in, come to find out it was bought through an auction out of Canada and if I would have been shown all the car fax the day I purchased the truck I would have never bought it, was told it was in a light front in accident and it was a lie as well as there were 2 accidents; along with a mileage discrepancy on the car fax pages that I was not shown this page either at purchase time, it stated the mileage was turned back and me not buying cars from dealers and usually buy from individuals didn’t know what all I was needing to look for or at! This is the second vehicle I’ve bought at your dealership, the 1st was a 2010 Chevrolet Tahoe, had engine replaced in it as it was consuming 4qts of oil in 2000 miles with less than 20,000 miles after purchasing it from y’all and that is excessive and thank god I bought the warranty as it only cost me $100. I will be willing to sale this truck back to you for what I owe on it and buy a diesel 4x4 but I will have to get a 3rd party to inspect the vehicle before any deals are final and I will pull my own car fax this go round and if it was from up north the deal is off! You want to talk to me? send me your name and number and I will contact you at my earliest convenience! Thanks and hope to get to the bottom of this soon, we can make all this disappear as long as an agreement is made between the 2 of us!

October 29, 2019

Sam was amazing in helping my husband and I find the perfect car for my daughter’s 21st birthday! He was patient and very professional! Thank you to Mazda for letting us keep the car in your lot for a m More

by Gaynell
Recommend Dealer
Yes
Employees Worked With
Samuel Anefils
Nov 01, 2019 -

Hendrick Mazda Mall of Georgia responded

Gaynell, thanks so much for giving us feedback about this momentous purchase you and your husband made recently! It's always exciting for us to be part of special celebrations and we hope that your daughter is just as thrilled 🎈 Congrats to her and thank you all for choosing MOG Mazda!

August 22, 2019

Accommodating and very knowledgeable salesmen! I purchased a used high end luxury performance vehicle from out of state at Mall of Georgia Mazda. its a very risky and stressful endeavor. Due to pro More

by CARNUT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lachniet, Cleveland Luster, Dwayne Carter, Marcus Muraoka
Aug 30, 2019 -

Hendrick Mazda Mall of Georgia responded

Hey there! Thanks so much for giving such incredible insight into your experience working with our Hendrick Mazda team. Our goal is to make each customer's experience as easy, positive, and stress-free as possible. We know car-searching can sometimes be a challenge, so we're more than happy to help before, during, and after to get the job done. Thank you for recognizing each of our team members' efforts too -- they'll be pleased to know that you so enjoyed your time! Take care now and congrats!

August 02, 2019

Great experience with our purchase! Brandon Green and Carly Vendemia were a pleasure to work with, very friendly and great attitudes, not what you’re used too when at a car dealership. More

by LeslieG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Green & Carly Vendemia
Aug 05, 2019 -

Hendrick Mazda Mall of Georgia responded

Hi LeslieG, thank you for your stellar reviews! We're thrilled to hear that Brandon and Carly did such an excellent job serving you and giving you the exceptional dealership experience you deserve. It's our priority to see to it that each customer is satisfied and comfortable with their purchase. Congrats and come back soon!

July 20, 2019

It was fast and time saving The dealers are polite and helpful.They also give a good review of the car.The car deals are good and also the price is affordable More

by Mwau12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay
Jul 24, 2019 -

Hendrick Mazda Mall of Georgia responded

Thank you so much for leaving your review for our Hendrick Mazda store! It's important to us that each customer receives a fast, easy, and transparent experience at our dealership during each visit. We thank you for your business and we look forward to working with you again soon. Enjoy!

June 29, 2019

Awesome experience! We had an awesome buying experience here with Chase Burks. We were buying a car for our daughter, told him what we interested in and the price range More

by lwalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Burks
Jul 02, 2019 -

Hendrick Mazda Mall of Georgia responded

Hello there! Thanks a bunch for giving us a bit of insight into your recent purchase with Chase at MOG Mazda. We know car-buying can typically be stressful, so we try our best to make it as easy as possible and even enjoyable! Thank you for your business and for your awesome 5-star review. Take care!

June 21, 2019

Mall of Georgia Mazda Thank you to client advisor Tyler Lachniet! He's very knowledgeable about all the MX-5 Miata trims and their specifications. Mall of Georgia Mazda cus More

by Shawn G
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Lachniet
Jun 23, 2019 -

Hendrick Mazda Mall of Georgia responded

Shawn, thank you for providing us with your 5-star reviews! We are honored that you'd choose to work with our team to meet your car-buying needs and we're glad you enjoyed your experience with Tyler so much. You're going to love your new Mazda! Congrats 🎉

June 19, 2019

Amazing!!! First time buyer of a Mazda vehicle, definitely would buy again for the following reasons...(1) Chris Burks - relational, thorough and competent (2) T More

by Stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Burks, Dwayne Carter, Marcus Muraoka
Jun 20, 2019 -

Hendrick Mazda Mall of Georgia responded

Hi there Stacey! Thanks for the awesome review and for expressing your gratitude for our team. We're delighted to hear that your experience exceeded your previous expectations and that you are so excited about joining our Mazda family. Congrats to you on your new Mazda3!

June 06, 2019

Excellent experience Had a terrible experience at Jim Ellis Mazda Marietta on Tuesday and was in a new car from MoG Mazda on Wednesday afternoon. They beat JE's offer and More

by chickdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Carly, Brandon Apon
Jun 14, 2019 -

Hendrick Mazda Mall of Georgia responded

Hello, thank you for your thorough and honest review for our Hendrick MOG Mazda team! We're glad we could stand above the competition and provide you with the hassle-free car-buying experience you deserve. It's been a pleasure to serve you! Congrats!

March 01, 2019

Great Car Buying Experience Canon Smith was my salesman and he did a great job! I am very happy with my purchase and I don’t feel like I was taking across the coals to get the ca More

by Nikolepaul0491
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Canon Smith , Dwayne Carter, Brandon Apon
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