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Hendrick Mazda Mall of Georgia

Buford, GA

4.5
221 Reviews

3546 Highway 20 NE

Buford, GA

30519

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Showing 221 reviews

February 22, 2020

This dealership is the easiest I’ve ever worked with. Service is always quick and easy and I never feel like they are trying to rip me off. I trust Mazda Mall of Georgia for all of my car needs. More

by smorin625
Recommend Dealer
Yes
Employees Worked With
Darvin Bonilla, Dwayne Carter, Brandon Apon
Feb 25, 2020 -

Hendrick Mazda Mall of Georgia responded

Thanks for telling us about your well-rounded experiences with MOG Mazda! We're glad you're part of the family and we appreciate you choosing us each time you need Service. Take care now!

February 22, 2020

ZOOM ZOOM!! In the market for a new Mazda or great pre-owned vehicle, go see these guys! Straight forward and easy to work with. ZOOM ZOOM More

by 15_silverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Carson
Feb 25, 2020 -

Hendrick Mazda Mall of Georgia responded

It's so encouraging to see enthusiastic and eager reviews like yours! We're happy to hear that our team has served you well.

February 22, 2020

By far the best, from first person I spoke to, then my sales man Sam was over the top!! Making sure all my family goes here! More

by StephA913
Recommend Dealer
Yes
Employees Worked With
Sam Anefils, Dwayne Carter, Fabian Jackson
Feb 25, 2020 -

Hendrick Mazda Mall of Georgia responded

Thanks for your kind review! We try our best to provide top-notch service from the beginning to the very end, and then even after that! Please let us know if there's anything else we can do for you.

February 18, 2020

Great Car - beware of extended warranty pricing! Every dime that was taken off the MSRP price was added back in the extended warranty part of the deal. Ask for pricing on extended warranties before More

by ekcc
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwayne Carter
Feb 19, 2020 -

Hendrick Mazda Mall of Georgia responded

Thank you for sharing your feedback. We will use your comments to continue to improve!

February 16, 2020

I got my Mazda cx3 and brought a service package from The bad review tell you the truth! I got my Mazda cx3 and a service package from this dealership in 2018 I came to get my car services yesterday More

by Start1031
Recommend Dealer
No
Employees Worked With
DARVIN BONILLA
Feb 24, 2020 -

Hendrick Mazda Mall of Georgia responded

Hello, thank you for sharing your comments with us. We appreciate you expressing your concerns, and our Service manager eagerly awaits your call!

January 21, 2020

Honestly the best car buying experience I've ever had. The whole team was great. Wasn't pressured at any point in the process! A very big thank you to Sam Anefils!!! He was great thru the whole process. More

by Bradleyc30
Recommend Dealer
Yes
Employees Worked With
Sam Anefils Marcus Huxley Dwayne carter
Jan 22, 2020 -

Hendrick Mazda Mall of Georgia responded

Many, many thanks for your awesome report about your experience with our team! We're humbled that you'd travel all the way to our store just to purchase with us. Thank you for the opportunity to really WOW you and show you how much we care!

December 22, 2019

I am glad i didnt make the purchase with this dealership. Stephen the sales person was acting sweet but turned to be a bitter salesperson when the number didnt work out. I am glad i didnt make the purchase w More

by Jason Taylor
Recommend Dealer
No
Employees Worked With
Stephen the btich
December 13, 2019

Salesman Chase Burks was great. I told him what I wanted and that I wanted the bottom line with my upgrades he delivered and I bought my car from him within the hour. He listened and that impressed me. I wo More

by tammybirch9565
Recommend Dealer
Yes
Employees Worked With
Chase Burks
Jan 22, 2020 -

Hendrick Mazda Mall of Georgia responded

Thanks for expressing your gratitude for your client advisor, Chase! Our team wants to make sure that each customer knows his/her priorities and requests matter to us. We're glad to see that your visit reflected this and that you're so satisfied!

Jan 22, 2020 -

Hendrick Mazda Mall of Georgia responded

Thanks for expressing your gratitude for your client advisor, Chase! Our team wants to make sure that each customer knows his/her priorities and requests matter to us. We're glad to see that your visit reflected this and that you're so satisfied!

December 07, 2019

Mike Binnie was excellent!!! Our daughter just bought her second car and the experience was flawless It was such a pleasure working with Mike and he surpassed our expectations. Would Highly recommend him, More

by sorayastone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly-finance she was awesome!!!5stars
Jan 22, 2020 -

Hendrick Mazda Mall of Georgia responded

Thanks so much for sharing your enthusiastic comments with us and the community! We're excited for your daughter and we're glad your experience was so enjoyable and successful with Mike. Stop by any time 👋

December 03, 2019

Mall of Ga Mazda are nothing but a bunch of liars, deceitful and unethical, do not do business with them, they bend backwards to screw you! More

by Fedup
Recommend Dealer
No
Employees Worked With
Cleveland and the sales manager!
Dec 05, 2019 -

Hendrick Mazda Mall of Georgia responded

Your feedback does not align with Cleveland nor our management staff’s character. If you would, please provide your name or a form of contact. We are eager to resolve!

Dec 05, 2019 -

Fedup responded

I spoke to management 3 weeks ago, 2nd man in charge and he was not helpful; made excuses about the entire situation. I reported rick Hendrick Mazda to BBB and they even contacted y’all with no avail. And are waiting on my review to be written as well, I was sold a 2013 Toyota Tacoma TRD sport, double cab 4x4 per your salesman Cleveland, turns out it is a base model and not a TRD Sport at all just stickers, Cleveland told me it was a good friends truck that traded it in, come to find out it was bought through an auction out of Canada and if I would have been shown all the car fax the day I purchased the truck I would have never bought it, was told it was in a light front in accident and it was a lie as well as there were 2 accidents; along with a mileage discrepancy on the car fax pages that I was not shown this page either at purchase time, it stated the mileage was turned back and me not buying cars from dealers and usually buy from individuals didn’t know what all I was needing to look for or at! This is the second vehicle I’ve bought at your dealership, the 1st was a 2010 Chevrolet Tahoe, had engine replaced in it as it was consuming 4qts of oil in 2000 miles with less than 20,000 miles after purchasing it from y’all and that is excessive and thank god I bought the warranty as it only cost me $100. I will be willing to sale this truck back to you for what I owe on it and buy a diesel 4x4 but I will have to get a 3rd party to inspect the vehicle before any deals are final and I will pull my own car fax this go round and if it was from up north the deal is off! You want to talk to me? send me your name and number and I will contact you at my earliest convenience! Thanks and hope to get to the bottom of this soon, we can make all this disappear as long as an agreement is made between the 2 of us!

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