Hendrick Mazda Mall of Georgia
Buford, GA
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Love this place! Dylan Suttles went out of his way to find me the perfect vehicle. I did not make it easy for him but he was very patient with me and did an excellent job finding me a great Lexus. find me the perfect vehicle. I did not make it easy for him but he was very patient with me and did an excellent job finding me a great Lexus. More
FYI..... this review IS NOT given as part of a promotion.....all my own words and opinions. I just got the best phone call from the service manager, Tim Mikulski (Mazda Mall of GA), who let me kno promotion.....all my own words and opinions. I just got the best phone call from the service manager, Tim Mikulski (Mazda Mall of GA), who let me know that an ongoing problem we are having with our 2016 Mazda would be taken care of. After our car was dropped off at the service department, Tim stayed in contact with me via emails and phone calls. I certainly filled those conversations with my side of the story and he was very patient with me. He never displayed any negative feelings with me and was always professional. This whole process took about a week and the car is now getting the work done on it to make it 100% perfect again. Today he gave me a summary of what steps are being taken to fix my car and an approximate time it will be completed. During this whole time we were provided a loaner by Mazda Mall of Georgia. I have had many negative service incidents with other car dealerships in the past and generally don’t trust them. I can honestly say that Tim Mikulski has made me rethink my opinion of Dealerships....at least the service department at Mazda Mall of GA. I feel very confident all issues will be taken care of by the time we pick up the car. Again....many thanks to Tim Mikulski and Mazda Service at Mall of Ga for all their help!!! More
Great Service Team MOG Mazda's service team is outstanding. They have always been honest and their work has always been thorough. The prices are fair (can you find chea MOG Mazda's service team is outstanding. They have always been honest and their work has always been thorough. The prices are fair (can you find cheaper? Yes, but you get what you pay for) and there's no pressure to sell you services you don't need. Highly recommended! More
We just bought our 2nd CX-9 Grand Touring from Mazda MOG and this experience was as good as the last time in 2008. Jacob went with my wife on the test drive a few weeks ago then stayed in touch with her a f and this experience was as good as the last time in 2008. Jacob went with my wife on the test drive a few weeks ago then stayed in touch with her a few times...not bothering her but just checking in with no pressure. After doing lots of research I worked a deal in a few minutes with Dwayne (Jacob was not in that day) on the phone and there were no tricks once we went into the dealership. The price we agreed on was what was on the contract. Stephen was great in finance. Very nice and friendly. Once we took delivery Cleveland went over everything with us for about 30 minutes. Lots of options on this car but Cleveland was patient and answered all of our questions. Everyone was great! I would buy another Mazda from MMOG without hesitation. More
Had the absolute best experience getting my dream Jeep here. Great place big thanks to the GM Brandon! Awesome people working here!! Definitely recommend this dealership!! here. Great place big thanks to the GM Brandon! Awesome people working here!! Definitely recommend this dealership!! More
Simply stated this was the worst experience I have had buying a car. From the salesman freaking our when I asked for my keys back to the finance manager (Dwayne), not returning my calls on 3 occasions. buying a car. From the salesman freaking our when I asked for my keys back to the finance manager (Dwayne), not returning my calls on 3 occasions. The rubber floor mats on a CX-5 look like they have 3 years of wear when they are new. It's also irritating that they tint all the front side windows when the vehicle hits the lot (I don't care for the extra tinting). I will not buy another car from this dealership. I had great experiences at the Hyundai dealership across the street, both sales and service, I should have stuck with them. One other note is that the heads up display is not adjustable side to side and if your lean on the armrest it cuts some of the info from view. One other minor point is that when call and ask to speak to anyone they ask who you are like everyone there is so important that they have to qualify weather or not they will talk to you, I personally find this practice offensive. More
Could not have had a better experience with Josh, Stephen and the entire team. Made us comfortable and relaxed. Knowledgable and friendly. My wife and I left with the price and vehicle we wanted in less than and the entire team. Made us comfortable and relaxed. Knowledgable and friendly. My wife and I left with the price and vehicle we wanted in less than 3 hours. More
My husband and I want to thank Gary for an exceptional deal and service that was given to us. Happy to be part of the Mazada Family. Thank you Carly and Clarence. deal and service that was given to us. Happy to be part of the Mazada Family. Thank you Carly and Clarence. More
A Car Buyers Dream Our experience with Mazda Mall of Georgia proves that you can buy a car without being sold one. Our Client Advisor Chris Ragan, was exactly that, an a Our experience with Mazda Mall of Georgia proves that you can buy a car without being sold one. Our Client Advisor Chris Ragan, was exactly that, an advisor. He listened more than he talked and paid attention to what we said. This allowed my wife to get the CX-5 she wanted, and at a price she wanted. The dreaded financing process was painless and very high tech allowing us to walk out with a new car and a USB drive with all the information instead of a stack of papers. Car shoppers who want to avoid the all-too-typical “Us vs. Them” situation at a dealership should visit Hendrick Mazda Mall of Georgia. More
Excellent service The staff at Hendricks Mall of Ga. Mazda were so patient and knowledgable. Tyler, our salesperson, answered every question we had and worked with us a The staff at Hendricks Mall of Ga. Mazda were so patient and knowledgable. Tyler, our salesperson, answered every question we had and worked with us all afternoon. He did a great job, as we ultimately purchased a beautiful Miata. Carley in finance is truly a people person. She advised us through the procedure and did so with professionalism and ease. Don't let these two employees get away. They are tremendous assets to your dealership. More