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Hendrick Mazda Mall of Georgia

Buford, GA

4.5
221 Reviews

3546 Highway 20 NE

Buford, GA

30519

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Showing 221 reviews

December 03, 2021

AFTER A CASH DOWNPAYMENT OF TWENTY THOUSAND DOLLARS OVER A MONTH AGO, I STILL HAVE NOT RECEIVED ANY INFORMATION FROM THEIR FINANCE COMPANY AS TO WHO, WHAT, WHEN AND WHERE I SEND MY PAYMENTS TO. I CALLED TH More

by ernie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Boddie
Dec 06, 2021 -

Hendrick Mazda Mall of Georgia responded

This is a misunderstanding. We are unable to assist a customer with setting up their payment as it is a violation of privacy. However we are terribly sorry for your frustration and management will be reaching out to resolve. Thank you for letting us know of your frustration. We know that the purchase experience was great and we will strive to uphold our standard of excellence.

September 18, 2021

My first vehicle. I was convinced by the great quality. The staff is informative, efficient, and friendly. Thank you Sam, & Carly. Easy shopping experience! More

by Ashleyrashel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Vendemia, Samuel Anefils
Sep 20, 2021 -

Hendrick Mazda Mall of Georgia responded

Ashleyrashel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mall of Georgia Mazda. If you're ever in need of more help, please let us know!

August 26, 2021

Top notch cars and fantastic service.Driving in Atlanta Top notch cars and fantastic service. Driving in Atlanta is scary which makes having a reliable car and a dealer you can count on all the more impo More

by kbodnarek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Hulsey
Aug 31, 2021 -

Hendrick Mazda Mall of Georgia responded

Hey Kennedy, thank you for taking the time to share your story with us! We want to be the team you can count on before, during, and after your purchase. It's so great to hear that you've had success working with us and would strongly recommend our services. Let us know if there's anything else we can assist with!

July 31, 2021

From our initial experience communicating with the online manager (Dwayne) to our test drive with the very knowledgeable salesperson (Josh) and our wrap up with the helpful, and very detail oriented (in a go More

by ASB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Carter, Stephen Boddie, Josh Tully
Aug 18, 2021 -

Hendrick Mazda Mall of Georgia responded

Hey Allen & Susie! We're so grateful for your considerate review and recommendation. It sounds like our team made a great impression from beginning to end and represented our Hendrick values well. It's been such a pleasure to serve you guys. We're here if you need!

July 28, 2021

Nothing but good things to say about this place and the people. I come a few times a year for maintenance and to purchase parts and I'm never disappointed. I actually recently bought an aftermarket speaker More

by Mazda7341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Daglis
Aug 14, 2021 -

Hendrick Mazda Mall of Georgia responded

Hello! Thank you for sharing your thoughts with us and the car-shopping community! We value your feedback, and we'll be glad to assist you again in the future. Hope you love your Mazda for many more years to come 👍

July 05, 2021

I've been meaning to write a review for this store for a long time. Their staff is praiseworthy and inventory is outstanding. I'm vaguely familiar with the Hendrick brand and their ethics too, and it's evid More

by Sam Hartman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tully
Jul 07, 2021 -

Hendrick Mazda Mall of Georgia responded

Sam, we're so uplifted by your awesome review! It sounds like our team members here have been able to assist you effectively during each of your visits. We pride ourselves in upholding the Hendrick brand and values, and we're glad you've noticed! Thanks for bringing your business to Mall of GA Mazda!

June 06, 2021

We purchased our 2nd car from Mazda today and Clarence was awesome!! He definitely went above and beyond! He made sure we got everything we wanted at a great price! He treated us like family! More

by Jess1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Vendemia, Jessica Wood, Clarence Averett
Jun 07, 2021 -

Hendrick Mazda Mall of Georgia responded

Hello! Thank you for your repeat business and for your considerate review! It's been such a pleasure to work with you and have you as one of the family 😄 Enjoy!

June 06, 2021

Let me just say Dylan,Cleveland and Gary are amazing. I highly recommend seeing them. They will go over an beyond to help you and make sure you are taken care of .I never write reviews but this is a visit More

by Ashley.thomas0401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Carson, Cleveland Luster, Dylan Suttles
Jun 07, 2021 -

Hendrick Mazda Mall of Georgia responded

Hey Ashley, thanks for giving a shout-out to Dylan, Cleveland, and Garry! They will be so honored to see you acknowledge their efforts. It's important to us that our customers are satisfied from beginning to end. We so value your feedback and we look forward to assisting you again in the future!

May 31, 2021

Tyler was very helpful and made the buying experience very quick and easy. I would defiantly recommend using him. Great service great experience but here More

by Rodcook1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Carter, Carly Vendemia, Mary Lou Boddie, Tyler Lachniet
May 31, 2021 -

Hendrick Mazda Mall of Georgia responded

Thanks so much for your review! We're so thrilled that your experience met your expectations and that Tyler did such an excellent job serving you. Thank you for recommending!

May 02, 2021

I love my Mazda Miata! Our sales guy, Dylan Suttles, was very knowledgeable and helpful. Great experience from the test drive to finance. I highly recommend Mall of Georgia Mazda. More

by Lee Owen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Suttles
May 03, 2021 -

Hendrick Mazda Mall of Georgia responded

Thanks for your fantastic review, Lee! We're so glad you chose to work with Mall of Georgia Mazda and gave Dylan the opportunity to help you out. Enjoy the winding road ahead!

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