Hendrick Mazda Mall of Georgia

Good Customer Service Although I didn't end up purchasing a vehicle from the dealer, the experience was great, staff were polite, and they let me know up front they did not Although I didn't end up purchasing a vehicle from the dealer, the experience was great, staff were polite, and they let me know up front they did not negotiate prices at this dealer. The salesman was not pushy, and made the test drive enjoyable. I would definitely visit this dealer again! More

Worst experience of my life! My husband and i went to purchase a vehicle from mazda. James did an good job helping up pick out our new truck! We went ahead and did all the paper My husband and i went to purchase a vehicle from mazda. James did an good job helping up pick out our new truck! We went ahead and did all the paper work and signed the "Contract" While signing all the paperwork all they ever asked for was our drivers licence and nothing else. They told us we were approved and we traded our car and they were supposed to pay it off. We left in our new truck under the impression that everything was taken care of and my car loan would be paid off within days. A about 2 days went by and i started receiving calls from Armon requesting additional documentation for proof of residency and income for my husband which is the primary signer. I sent the info he requested and did not hear back for another couple days. I then spoke with John and advsd they still needed more info for the bank to approve the loan. I asked why i was told that i was approved and allowed to leave with the vehicle and they still needed more documents. I then asked why a week after i traded my car that my car loan had not been paid off. The assured me everything was going to be ok and they would pay it off asap. Another week went by and i still didnt hear anything and my loan still wasnt paid. I purchased the vehicle on 06/14/14 and it was just completely paid off today 07/08/14. They had called me and told me they sold my car by the way about 3 days after i traded my vehicle. In the end i had to have a different co-signer after threats that the vehicle was going to be taken away and my car would not be paid unless i came to sign a higher interest rate in my own name. This is the worst car buying process i have ever had. I have never experienced such unorganized people. Be careful before you buy here you may be caught in there little scam....... More

Very satisfied. We worked with Milton Meeks. He was great. The whole dealership was great. This is so different than other experiences in the past. I never felt l We worked with Milton Meeks. He was great. The whole dealership was great. This is so different than other experiences in the past. I never felt like I was being played. More

Outstanding My visit at Mazda Mall of GA was great. My sales person James Lungsford was great to work with. James is a nice person, He provided outstanding custom My visit at Mazda Mall of GA was great. My sales person James Lungsford was great to work with. James is a nice person, He provided outstanding customer service. James also worked hard to make sure i was happy. Great work James!! More

Great Dealership with Amazing Customer Service Outstanding customer service! Milton Meeks made the process of buying a new car easy & fun with no stress & no pressure to buy! I Highly Recommend thi Outstanding customer service! Milton Meeks made the process of buying a new car easy & fun with no stress & no pressure to buy! I Highly Recommend this dealership and Milton Meeks to anyone! Thanks for an fun experience. More

Excellent service and trust worthy sales rep in Brandon Apon My experience was good at the Mall of Georgia Mazda, but my sales representative BRANDON APON was EXCELLENT and EXCEEDED my expectations. He was polit My experience was good at the Mall of Georgia Mazda, but my sales representative BRANDON APON was EXCELLENT and EXCEEDED my expectations. He was polite, kind, knowledgeable and truly had mine and my family's best interest in mind. I have bought a bunch of cars over the years new and used and always walked away from the deal second guessing myself. Brandon though made the difference and assured me by his price and courteous generosity. He communicates effectively and truly went above and beyond in different arenas with my requests. This is the second car we have purchased from him this year alone; and we are very pleased. He is hard working and truly just an overall well rounded person and sales rep! Thank you for making a difference Brandon and I appreciate the great deals on the vehicles! If you’re looking for a new or used car folks, I highly recommend brokering your dealings with Brandon Apon, if he is busy WAIT, he is worth it! More

Great Experience This is my second vehicle I purchase through this dealer and I always received the best service. James lundford was very pleasant to talk and very exp This is my second vehicle I purchase through this dealer and I always received the best service. James lundford was very pleasant to talk and very experienced advisor. Thanks for being patience with me on my purchase, great customer relation. MARIA C RIVERA More

Brandon Apon is the man Brandon did a great job exploring our car buying needs and translating those needs to options. Once a buying parameter was established his product kno Brandon did a great job exploring our car buying needs and translating those needs to options. Once a buying parameter was established his product knowledge was second to none. As a result, we were able to make an informed decision. More

Great car buying experience Sonya was so helpful as soon as I made an internet inquiry of one of her vehicles. I was inundated with calls, texts and emails as I was shopping for Sonya was so helpful as soon as I made an internet inquiry of one of her vehicles. I was inundated with calls, texts and emails as I was shopping for a Mazda CX-9 for my wife. Sonya stood out above the rest of the salespeople that contacted me. Sonya listened to me as I conveyed my needs and budget. She seemed more interested in finding the right fit for me rather than selling me a car. Erik did a great job going over the vehicle with me on the test drive. Erik knows cars. Erik worked hard to make a deal. The dealership gave us a great price on our trade. Both Sonya and Erik were fabulous with our kids and made the whole car buying experience a pleasure. I would definitely recommend Sonya and Erik with Mall of Georgia Mazda to anyone shopping for a Mazda. More

Mazda is great dealer They will do what it takes to get the guest happy!!! I had some problems at first but the dealership reached out to me to fix all the problems. They will do what it takes to get the guest happy!!! I had some problems at first but the dealership reached out to me to fix all the problems. More