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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
3,087 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 3,087 reviews

September 21, 2026

Service is always good and we are very happy with our current vehicle since 2021 More

by Kmkerr74
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
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Sep 22, 2026 -

Hendrick Lexus Charlotte responded

Kmkerr74, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We appreciate your kind words about Mike. Thank you for being part of our Hendrick Lexus Charlotte family and trusting us with your vehicle. We look forward to serving you again for all your future service needs!

September 19, 2026

Everyone was extremely helpful top to bottom especially coming from out of state. Could not be happier and recommend them to anyone. More

by kwartlerj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor,Paul,Rebecca
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Sep 22, 2026 -

Hendrick Lexus Charlotte responded

Kwartlerj, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are thrilled to receive your 5-Star rating and appreciate your kind words about Connor, Paul, and Rebecca. Congratulations on your Lexus and thank you for being part of our Hendrick Lexus Charlotte family!

September 19, 2026

Great experience from start to finish. Chris and Chase are the best. Team treated me with respect and patience. Highly recommend Hendrick Lexus More

by KML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frydry, Chase Adkins
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Sep 22, 2026 -

Hendrick Lexus Charlotte responded

KML, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are thrilled to receive your 5-Star rating and appreciate your kind words about Chris and Chase. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!

September 19, 2026

Kelvin and Chase were excellent! Loved the purchasing experience, easy and informative thanks so much More

by Katieverett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase, Kelvin Parsons
Print
Sep 22, 2026 -

Hendrick Lexus Charlotte responded

Katieeverett, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Kelvin and Chase. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!

September 19, 2026

The experience is always great. Michael Mirek was informative and accommodating. Highly recommend the service department. More

by mschear74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Print
Sep 22, 2026 -

Hendrick Lexus Charlotte responded

Mschear74, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Michael and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

September 18, 2026

Bought a 2026 ES today! Jaylen was my sales person he made my car buying experience very easy and smooth and assisted me with all the questions U had with thr buying process More

by davidbrines2006
Recommend Dealer
Yes
Employees Worked With
Jaylen, Justin, Michelle
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Sep 25, 2026 -

Hendrick Lexus Charlotte responded

Davidbrines2006, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are thrilled to receive your 5-Star rating and appreciate your kind words about Jaylen, Michele, and Justin. Congratulations on your new 2026 Lexus ES and welcome to our Hendrick Lexus Charlotte family!

September 16, 2026

Very good customer service and they give loaner car if your car stays in the shop. More

by Angelo916u2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Gast
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Sep 18, 2026 -

Hendrick Lexus Charlotte responded

Angelo916u2, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Erin and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

September 16, 2026

Very helpful made me feel very special and I was taken care of with the highest care. I feel like they went beyond in professionalism. I would highly recommend More

by steph.eddington53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylen Rudisell, Dave Machold
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Sep 18, 2026 -

Hendrick Lexus Charlotte responded

Steph.eddington53, thank you so much for the incredible review of Hendrick Lexus Charlotte! We are thrilled to hear that Jaylen and Dave provided you the 5-Star Lexus experience. We are truly blown away by your kind words and can't wait to share them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

September 16, 2026

Josh was excellent! Highly recommend as repairs were timely and everyone was courteous! We will definitely return! More

by sbeaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
Print
Sep 18, 2026 -

Hendrick Lexus Charlotte responded

Sbeaser, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Josh and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

September 15, 2026

A terrific team provided an exceptional experience, as always - special shout-out to Kelvin and Chase for their patience and experience ! More

by bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Adkins, Kelvin Parsons
Print
Sep 18, 2026 -

Hendrick Lexus Charlotte responded

Bill, thank you so much for taking the time to share about your recent sales experience with Kelvin and Chase at Hendrick Lexus Charlotte. We are thrilled to receive your 5-Star rating and are blown away by your kind words. Congratulations on your Lexus and welcome to our Hendrick Lexus Charlotte family!

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