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Hendrick Lexus Charlotte

Charlotte, NC

Overview
Reviews
5.0
2,816 Reviews
Call Dealership (844) 423-0768
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6025 East Independence

Charlotte, NC

28212

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Showing 2,816 reviews

May 19, 2026

Lexus never disappoints. Mike Mirek always goes above and beyond and provide excellent service every time More

by tholden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
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May 22, 2026 -

Hendrick Lexus Charlotte responded

Tholden, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Mike. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

May 19, 2026

Fantastic service as always. Vanessa went beyond the call of duty by assisting with my walker. More

by Paschafran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
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May 22, 2026 -

Hendrick Lexus Charlotte responded

Paschafran, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Vanessa and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

May 18, 2026

I was greeted as soon as I pulled in . Josh Mohr was service consultant and kept me updated. Car was ready sooner than I expected. More

by elainemckinnon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
Report | Print
May 22, 2026 -

Hendrick Lexus Charlotte responded

Thank you once again for your 5-Star rating of Hendrick Lexus Charlotte, Elainemckinnon2! We truly appreciate your positive feedback about Josh and look forward to sharing your kind words with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2026

Had great service with David Machold. He was very accommodating to my schedule and serviced the car well. More

by markoncourse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
May 22, 2026 -

Hendrick Lexus Charlotte responded

Markoncourse, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Dave. Thank you for being part of our Hendrick Lexus Charlotte family!

May 17, 2026

Excellent service! Marija stayed on top of everything and Ralph was super at helping me with Tech issues. Skip Stutts More

by sstutts
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes, Marija Snow
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May 21, 2026 -

Hendrick Lexus Charlotte responded

Sstutts, thank you for sharing about your service experience with Marija at Hendrick Lexus Charlotte. We are thrilled to hear that Marija provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

May 14, 2026

What terrific service. Can't say enough about Michael Mirek. He is a real professional and takes care of every detail especially when there are specific things I need don More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 15, 2026 -

Hendrick Lexus Charlotte responded

Mike, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Michael and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

May 13, 2026

The customer service was exceptional the work on my head lights exceeded my expectations and the attention to detail was outstanding. More

by JMARTIN2658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Report | Print
May 14, 2026 -

Hendrick Lexus Charlotte responded

JMARTIN2658, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Dave and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

May 13, 2026

Michael Mirek was great to work with. He was very communicative and didn't waste my time. More

by gailvogel88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 14, 2026 -

Hendrick Lexus Charlotte responded

Gailvogel88, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Michael and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

May 13, 2026

Outstanding service; easy scheduling, prompt attention upon arrival and outstanding service. Mike Underwood is a top-notch Service Representative. More

by bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Report | Print
May 14, 2026 -

Hendrick Lexus Charlotte responded

Bg, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Mike. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

May 13, 2026

I have been frequenting this dealership for four years. Exceptional service. Michael Mirek delivers every time I bring my Lexus in for service. He is a pro! More

by chickcop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Report | Print
May 14, 2026 -

Hendrick Lexus Charlotte responded

Chickcop1, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Michael. Thank you for being part of our Hendrick Lexus Charlotte family!

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