Hendrick Lexus Charlotte
Charlotte, NC
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Excellent customer service. Dave was very responsive and addressed any questions I had quickly. Great experience! It is why I will always buy a Lexus Dave was very responsive and addressed any questions I had quickly. Great experience! It is why I will always buy a Lexus More
We recently had a very positive experience with the purchase of a vehicle at Hendrick Lexus. TJ Bridges was courteous, knowledgeable and professional during our initial interaction. He followed up when purchase of a vehicle at Hendrick Lexus. TJ Bridges was courteous, knowledgeable and professional during our initial interaction. He followed up when the car arrived at the dealership and the paperwork was completed in an efficient manner. A shout out to Rebecca who is the concierge specialist and provided us with an excellent orientation of the technology in the vehicle. She also encouraged us to reach out to her with any questions after we took delivery of the vehicle. Overall, we appreciated how we were treated as customers and would definitely purchase another vehicle from Hendrick. More
Thanks to Clayton King for taking care of me and my car during my visit last week. The entire staff is very friendly and helpful. Hendrick Lexus Charlotte certainly raises the bar when it comes to service. during my visit last week. The entire staff is very friendly and helpful. Hendrick Lexus Charlotte certainly raises the bar when it comes to service. More
mailto:marisa. kovaly prided excellent serve to my wife ani during putt first service appointment at Lexus. She was polite, friendly and answered all of our question kovaly prided excellent serve to my wife ani during putt first service appointment at Lexus. She was polite, friendly and answered all of our questions. An A plus experience! More
The Service team performed the 15K miles maintenance on my car and the good experiences I had before were repeated. A well trained team on all related matters and the great communication with the customer my car and the good experiences I had before were repeated. A well trained team on all related matters and the great communication with the customer is a plus. Really recommend the dealer Services. More
TJ was a most pleasant, kind and professional salesman to spend time with while buying a new Lexus. He gave us time to discuss whether or not the car would work for us. Everything was covered about technolog spend time with while buying a new Lexus. He gave us time to discuss whether or not the car would work for us. Everything was covered about technology through Rebecca. She gave me time to go through each item inside the car,including setting my favorite radio stations. Paul got us in and out of all the paperwork in a timely manner. And remained gracious and patient throughout the process. It was definitely a 5 star experience down to the red bow on top. More
Very professional service, real-time updates on the inspection. I highly recommend Hendrick Lexus for anyone who wishes to purchase or have their vehicle serviced. inspection. I highly recommend Hendrick Lexus for anyone who wishes to purchase or have their vehicle serviced. More
Great experience and service last week purchasing a new 350h. Thanks to Chris Frydry for making the over all process seamless. Ralph was wonderful teaching me all about the technology. 350h. Thanks to Chris Frydry for making the over all process seamless. Ralph was wonderful teaching me all about the technology. More
I deeply appreciate the service I receive from Charlotte Hendrick Lexus. Godfrey Hernandez is the Service tech I always request. He is polite, engaging, and very knowledgeable! He is an excellent asset in Hendrick Lexus. Godfrey Hernandez is the Service tech I always request. He is polite, engaging, and very knowledgeable! He is an excellent asset in this dealership, and will keep me coming back! More








