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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,883 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,883 reviews

July 03, 2026

Excellent customer service. Dave was very responsive and addressed any questions I had quickly. Great experience! It is why I will always buy a Lexus More

by Kimandrews12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodie Sloan and Reid Andrejko, Dave Machold
Jul 06, 2026 -

Hendrick Lexus Charlotte responded

Kimandrews12, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Dave. Thank you for being part of our Hendrick Lexus Charlotte family!

July 01, 2026

Michel did a excellent service. I can't write fifteen words since im eighty seven years old.thanks👏 More

by joecartafalsa39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Minich, Marcia Jackson, Michael Mirek
Jul 02, 2026 -

Hendrick Lexus Charlotte responded

Joecartafalsa39, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Michael. Thank you for being part of our Hendrick Lexus Charlotte family!

July 01, 2026

We recently had a very positive experience with the purchase of a vehicle at Hendrick Lexus. TJ Bridges was courteous, knowledgeable and professional during our initial interaction. He followed up when More

by Boxster304
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton, Thomas Bridges
Jul 01, 2026 -

Hendrick Lexus Charlotte responded

Boxster304, thank you so much for the incredible review of Hendrick Lexus Charlotte! We are thrilled to hear that advisor TJ and Rebecca provided you with the 5-Star Lexus experience. We are truly blown away by your kind words and can't wait to share them with our team. Congratulations on your beautiful Lexus and we are so happy to welcome you to our Hendrick Lexus Charlotte family!

June 30, 2026

Thanks to Clayton King for taking care of me and my car during my visit last week. The entire staff is very friendly and helpful. Hendrick Lexus Charlotte certainly raises the bar when it comes to service. More

by Cynthia Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
Jul 01, 2026 -

Hendrick Lexus Charlotte responded

Cynthia, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Clayton provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 27, 2026

mailto:marisa. kovaly prided excellent serve to my wife ani during putt first service appointment at Lexus. She was polite, friendly and answered all of our question More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mailto:marisa.kovaly@hendrickauto.com
Jun 27, 2026 -

Hendrick Lexus Charlotte responded

John, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Marisa. Thank you for being part of our Hendrick Lexus Charlotte family and Marisa and our team look forward to serving you again at your next visit!

June 25, 2026

The Service team performed the 15K miles maintenance on my car and the good experiences I had before were repeated. A well trained team on all related matters and the great communication with the customer More

by zanclair.boa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
Jun 27, 2026 -

Hendrick Lexus Charlotte responded

Zanclair.boa, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Josh provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 25, 2026

TJ was a most pleasant, kind and professional salesman to spend time with while buying a new Lexus. He gave us time to discuss whether or not the car would work for us. Everything was covered about technolog More

by suemjoyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul and Rebecca , BJ Muckelvene, Thomas Bridges
Jun 27, 2026 -

Hendrick Lexus Charlotte responded

Suemjoyce, thank you so much for the incredible review of Hendrick Lexus Charlotte! We are thrilled to hear that TJ, BJ, Paul, and Rebecca provided you with the 5-Star Lexus experience. We are truly blown away by your kind words and can't wait to share them with our team. Congratulations on your beautiful Lexus and we are so happy to welcome you to our Hendrick Lexus Charlotte family

June 25, 2026

Very professional service, real-time updates on the inspection. I highly recommend Hendrick Lexus for anyone who wishes to purchase or have their vehicle serviced. More

by clev06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
Jun 26, 2026 -

Hendrick Lexus Charlotte responded

Clev06, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Clayton and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

June 23, 2026

Great experience and service last week purchasing a new 350h. Thanks to Chris Frydry for making the over all process seamless. Ralph was wonderful teaching me all about the technology. More

by richeyeliza01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frydry and Ralph
Jun 25, 2026 -

Hendrick Lexus Charlotte responded

Richeyeliza01, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Chris and Ralph. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!

June 23, 2026

I deeply appreciate the service I receive from Charlotte Hendrick Lexus. Godfrey Hernandez is the Service tech I always request. He is polite, engaging, and very knowledgeable! He is an excellent asset in More

by Ms. Harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
Jun 25, 2026 -

Hendrick Lexus Charlotte responded

Ms. Harrison, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Godfrey. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

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