Hendrick Lexus Charlotte

Great experience as normal. Brian Dowless is the man. Appointment was seemless as expected. Vehicle was finished in a timely matter. Pick up was easy and car was clean. Highly r Brian Dowless is the man. Appointment was seemless as expected. Vehicle was finished in a timely matter. Pick up was easy and car was clean. Highly recommend!!! More

David Machold is very helpful and concerned during our service visit. His knowledge is very strong for the car mileage required maintenance. Also, Lucas Cooper stands out when we visit Hendricks Dealer service visit. His knowledge is very strong for the car mileage required maintenance. Also, Lucas Cooper stands out when we visit Hendricks Dealership. Lucas has always been very helpful and give us very good advice and information concerning our car. He always answers all our questions or concerns. More

I’ve been bringing my Lexus to Dave Machold since moving to Charlotte 3 years ago, and he's consistently provided top-notch service. Recently, he diagnosed and made sure my front breaks got fixed quickly an to Charlotte 3 years ago, and he's consistently provided top-notch service. Recently, he diagnosed and made sure my front breaks got fixed quickly and professionally. Dave is incredibly patient, fantastic at answering all my questions and explaining the work needed without any pressure. More

Very professional on time cordial and customer satisfaction. Marija Snow was a great service advisor and I will request her as my advisor moving forward. satisfaction. Marija Snow was a great service advisor and I will request her as my advisor moving forward. More

Very clean and comfortable. Vanessa is the consummate professional. The online appointment process was acceptable. Vanessa is the consummate professional. The online appointment process was acceptable. More

Super clean, comfortable and friendly all apply to this dealership, plus our Service Advisor, Clayton King, was outstanding as always. dealership, plus our Service Advisor, Clayton King, was outstanding as always. More

I had a very positive experience with a new purchase. Everyone I came in contact with from front desk, sales (Hayden) finance (Donte), and tech (Rebecca) was a pleasure, knowledgeable, friendly. Excelle Everyone I came in contact with from front desk, sales (Hayden) finance (Donte), and tech (Rebecca) was a pleasure, knowledgeable, friendly. Excellent service. More

Always efficient and extremely helpful whenever we need our car serviced. Appointments are easy to make and on time. our car serviced. Appointments are easy to make and on time. More

It was a great experience start to finish. A very professional team who made sure everything was acceptable! A very professional team who made sure everything was acceptable! More

Mike Underwood was phenomenal. He took the time to thoroughly explain what was wrong with my key fob, which could have easily cost me $450 to repair or replace. Thankfully, the iss He took the time to thoroughly explain what was wrong with my key fob, which could have easily cost me $450 to repair or replace. Thankfully, the issue turned out to be something as small as a pin-sized filling. Mike gave me every reason to continue choosing the dealership for service. He was professional, knowledgeable, and very well spoken. I highly recommend Mike and truly appreciate his honesty and exceptional customer service. Thank you again! More