Hendrick Lexus Charlotte

Excellent location and very upscale, clean. Friendly and well trained check-in staff along with very competent service advisors. Friendly and well trained check-in staff along with very competent service advisors. More

From the moment your vehicle hits the bay, you are greeted and treated very professionally. While they’re closer dealerships to me, I would rather travel the extra hour to have Rick Hendrick Lexus se greeted and treated very professionally. While they’re closer dealerships to me, I would rather travel the extra hour to have Rick Hendrick Lexus service my vehicle cause of the commitment of making the customer feeling welcome. More

I had an amazing experience with Hendrick Lexus. Thank you, Clayton, for the great service! Thank you, Clayton, for the great service! More

Michael Mirek is the BEST! ! I appreciate his professionalism and thoroughness in servicing my car each visit. Thank you Michael!! ! I appreciate his professionalism and thoroughness in servicing my car each visit. Thank you Michael!! More

Service on my car was prompt and efficient. Michael Mirek provided great customer service, He even reached out after I texted/called on a followup question within minutes. I've been extremely Michael Mirek provided great customer service, He even reached out after I texted/called on a followup question within minutes. I've been extremely happy with Hendrick Lexus and Michael Mirek. More

Michael Mirek provides great customer service. He is very helpful and provides great customer service when I bring my car in for service. Thank you, Michael! He is very helpful and provides great customer service when I bring my car in for service. Thank you, Michael! More

The Hendrick family believes in GREAT customer service. Michael Mirek is a perfect example of that. He is a 15 out of 10...AMAZING, DETAILED AND KIND Michael Mirek is a perfect example of that. He is a 15 out of 10...AMAZING, DETAILED AND KIND More

Service was prompt, loaner vehicle was available when promised, service completed with all issues resolved, vehicle was washed and vacuumed. Service is first class, what you come to expect from the Hendr promised, service completed with all issues resolved, vehicle was washed and vacuumed. Service is first class, what you come to expect from the Hendrick Team More

Hendrick Lexus in Charlotte independence is a wonderful dealership . I have my 2013 LS 460 L serviced there . Josh my service assistant has been with Hendrick Lexus for I believe 20 years are longer . I tr dealership . I have my 2013 LS 460 L serviced there . Josh my service assistant has been with Hendrick Lexus for I believe 20 years are longer . I trust him without question . I know my car is well looked over every time I take it in . It currently has 147,000 miles and it is well taken care of . When there is an issue we address it , take care of it and move on . They have proven time and again that they are doing the right thing all the time . The exact people I like to work with . My car can get 300,000 miles or more . Drives like a new car . Keep up the great work ! More

The service department is outstanding! David Machold is an incredible advisor and makes servicing my car smooth and easy. There were some glitches in the sales process so I can’t rate them David Machold is an incredible advisor and makes servicing my car smooth and easy. There were some glitches in the sales process so I can’t rate them quite as high as I can rate the service department. More