Hendrick Lexus Charlotte

they including Vanessa, do a fantastic job of communicating. I never have to hold for along time. communicating. I never have to hold for along time. More

Vanessa Hardley was excellent. She was very professional and exceeded my expectations. My car was finished quickly and cleaned She was very professional and exceeded my expectations. My car was finished quickly and cleaned More

Shout out to Jesse Romero , he was very kind professional and helpful as I dropped off my car for service at this Lexus Independence location .. Also Isa and Paul amazing customer service and overall an exce and helpful as I dropped off my car for service at this Lexus Independence location .. Also Isa and Paul amazing customer service and overall an excellent experience with each one of them .. Thank you for making the visits at this dealer so pleasant… More

Jesse made my first 5k visit quick and easy. I even had the chance to see my sales associate and finance consultant, Jackie, who remembered me from my purchase about 5 months ago. Thankfully, no I even had the chance to see my sales associate and finance consultant, Jackie, who remembered me from my purchase about 5 months ago. Thankfully, no issues and I love my Lexus! More

My service representative Jesse was efficient professional and communicated well. The check up on my car was done within an hour and a half, and the waiting facility was pleasant and well stocked professional and communicated well. The check up on my car was done within an hour and a half, and the waiting facility was pleasant and well stocked. I’m very pleased with my Lexus and with the service that I was provided. Kudos! More

It’s always a great experience with Hendricks service department. Mike Mirek was great to work with as are all the service writers. Highly recommend department. Mike Mirek was great to work with as are all the service writers. Highly recommend More

Took our car in for 5k service and a few questions we had about our vehicle. Michael Mirek was our point of contact for everything. He went above and beyond to answer my questions and make sure I was happy w about our vehicle. Michael Mirek was our point of contact for everything. He went above and beyond to answer my questions and make sure I was happy with everything before I left. Cannot recommend this dealership enough. The buying process was smooth and now the service process is exactly what you would hope for…painless. More

I had a very smooth experience with my service appointment. Michael Mitek did a good job of getting me out quickly and was pleasant to work with. appointment. Michael Mitek did a good job of getting me out quickly and was pleasant to work with. More

dave machold - the man. ...been dealing with him for years, thanks for his service again ...been dealing with him for years, thanks for his service again More

I have been trusting my Lexus to Michael Mirek for years. ..top notch work all the time. Excellent communication throughout the process. Extremely professional and proficient. ..top notch work all the time. Excellent communication throughout the process. Extremely professional and proficient. More