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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,882 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,882 reviews

July 21, 2026

My service rep is Michael Mirek who do I come for service more than 15 years. Michael has done great work very time I visited. I am satisfied and appreciate the job has been done with Michael. More

by Jenny.wang55
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 22, 2026 -

Hendrick Lexus Charlotte responded

Jenny.wang55, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Michael and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family for over 15 years. Michael and our team look forward to serving you again at your next visit!

July 21, 2026

I’ve been coming to Hendrick Lexus charlotte service and they are always reliable and excellent customer service is truly excellent and Vanessa was my service advisor and I highly recommend her to work with More

by sherowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Jul 22, 2026 -

Hendrick Lexus Charlotte responded

Sherowans, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Vanessa and Jordan and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family! Vanessa and our team look forward to serving you again at your next visit!

July 20, 2026

My visits with my service rep are always very satisfying, as all of my concerns are always handled quickly and professional. More

by joyecauthen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
Jul 21, 2026 -

Hendrick Lexus Charlotte responded

Joyecauthen, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Josh provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

July 20, 2026

Mike was my service advisor he always does a great job and also thank you Justin for reconnecting my car to CarPlay and reviewing tech with me More

by nancyfnye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jul 20, 2026 -

nancyfnye responded

Appreciate the hi quality, friendly team at Hendrick Lexus

July 20, 2026

Jesse Romero made the drop off and pick up go smoothly and simply. He explained all that was going to be done to the car. Very professional More

by Comen5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Romero, BJ Muckelvene
Jul 21, 2026 -

Hendrick Lexus Charlotte responded

Comen5, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Jesse provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

July 18, 2026

Dave Machold in service was professional and friendly! It was a pleasure to deal with Lexus. More

by sunnylallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Jul 20, 2026 -

Hendrick Lexus Charlotte responded

Sunny, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Dave provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

July 18, 2026

From sales to service, Hendrick Lexus goes above and beyond. Ive always had excellent experiences and feel its money well spent. More

by Stacylbadger74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija Snow
Jul 18, 2026 -

Hendrick Lexus Charlotte responded

Stacylbadger74, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Marija and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

July 18, 2026

Excellent service and politeness from the moment I walked in the door. My vehicle consultant, Chris F, was awesome to work with. I traveled from SC after speaking with him on the phone the previous day feeli More

by MBS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frydry
Jul 18, 2026 -

Hendrick Lexus Charlotte responded

MBS, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Chris. We are so happy to welcome you to our Hendrick Lexus Charlotte family!

July 18, 2026

El lugar físicamente hablando muy pulcro y confortable El personal que me atendió totalmente respetuosos, amables dispuestos atenderme y hacerme sentir cómoda. Mi special agradecimiento a Mario Carbajal. More

by carmengoldstein8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Carvajal
Jul 18, 2026 -

Hendrick Lexus Charlotte responded

Carmengoldstein8, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Mario. Congratulations on your vehicle and welcome to our Hendrick Lexus Charlotte family!

July 15, 2026

We had a wonderful experience at Hendrick Lexus Charlotte. From Isa’s friendly and knowledgeable service to Hayden and Michele finishing up all our paperwork to lovely Ralph who showed us all the b More

by Anita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isa Rodriguez, Michele Hanrahan
Jul 17, 2026 -

Hendrick Lexus Charlotte responded

Anita, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Isa, Hayden, Michele, and Ralph. Congratulations on your Lexus and welcome to our Hendrick Lexus Charlotte family!