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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,840 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,840 reviews

June 27, 2026

mailto:marisa. kovaly prided excellent serve to my wife ani during putt first service appointment at Lexus. She was polite, friendly and answered all of our question More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mailto:marisa.kovaly@hendrickauto.com
Jun 27, 2026 -

Hendrick Lexus Charlotte responded

John, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Marisa. Thank you for being part of our Hendrick Lexus Charlotte family and Marisa and our team look forward to serving you again at your next visit!

June 25, 2026

The Service team performed the 15K miles maintenance on my car and the good experiences I had before were repeated. A well trained team on all related matters and the great communication with the customer More

by zanclair.boa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mohr
Jun 27, 2026 -

Hendrick Lexus Charlotte responded

Zanclair.boa, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Josh provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 25, 2026

TJ was a most pleasant, kind and professional salesman to spend time with while buying a new Lexus. He gave us time to discuss whether or not the car would work for us. Everything was covered about technolog More

by suemjoyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul and Rebecca , BJ Muckelvene, Thomas Bridges
Jun 27, 2026 -

Hendrick Lexus Charlotte responded

Suemjoyce, thank you so much for the incredible review of Hendrick Lexus Charlotte! We are thrilled to hear that TJ, BJ, Paul, and Rebecca provided you with the 5-Star Lexus experience. We are truly blown away by your kind words and can't wait to share them with our team. Congratulations on your beautiful Lexus and we are so happy to welcome you to our Hendrick Lexus Charlotte family

June 25, 2026

Very professional service, real-time updates on the inspection. I highly recommend Hendrick Lexus for anyone who wishes to purchase or have their vehicle serviced. More

by clev06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton King
Jun 26, 2026 -

Hendrick Lexus Charlotte responded

Clev06, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Clayton and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

June 23, 2026

Great experience and service last week purchasing a new 350h. Thanks to Chris Frydry for making the over all process seamless. Ralph was wonderful teaching me all about the technology. More

by richeyeliza01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Frydry and Ralph
Jun 25, 2026 -

Hendrick Lexus Charlotte responded

Richeyeliza01, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Chris and Ralph. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!

June 23, 2026

I deeply appreciate the service I receive from Charlotte Hendrick Lexus. Godfrey Hernandez is the Service tech I always request. He is polite, engaging, and very knowledgeable! He is an excellent asset in More

by Ms. Harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
Jun 25, 2026 -

Hendrick Lexus Charlotte responded

Ms. Harrison, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Godfrey. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 22, 2026

The Hendrick experience is always great. I went in for 120k service. They gave me a loaner and kept me informed about the progress of the service. As usual the staff is efficient and courte More

by margaretharris1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Godrey Hernandez
Jun 23, 2026 -

Hendrick Lexus Charlotte responded

Margaretharris1014, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Godfrey. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 20, 2026

Marissa was very professional and the loaner car was ready and I appreciate her assistance. More

by JaneKearns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kavoly
Jun 22, 2026 -

Hendrick Lexus Charlotte responded

JaneKearns, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Marisa and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

June 20, 2026

Mr. Hernandez was very kind, professional, and efficient. He took care of everything that needed to be done, and I am very pleased with the service he provided More

by usagermanico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isa Rodriguez, Godrey Hernandez
Jun 22, 2026 -

Hendrick Lexus Charlotte responded

Usagermanico, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Godfrey and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

June 20, 2026

Great customer service. Michael was very expedient and courteous, and took care of all requested details! More

by jordanlaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 22, 2026 -

Hendrick Lexus Charlotte responded

Jordanlaura, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Michael and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!