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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,816 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,816 reviews

June 10, 2026

Took our car in for 5k service and a few questions we had about our vehicle. Michael Mirek was our point of contact for everything. He went above and beyond to answer my questions and make sure I was happy w More

by cjfeind11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 11, 2026 -

Hendrick Lexus Charlotte responded

Cjfeind11, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Michael provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 10, 2026

I had a very smooth experience with my service appointment. Michael Mitek did a good job of getting me out quickly and was pleasant to work with. More

by Villanora4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 11, 2026 -

Hendrick Lexus Charlotte responded

Villanora4, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Michael provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 10, 2026

dave machold - the man. ...been dealing with him for years, thanks for his service again More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Jun 11, 2026 -

Hendrick Lexus Charlotte responded

Bill, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Dave provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 10, 2026

I have been trusting my Lexus to Michael Mirek for years. ..top notch work all the time. Excellent communication throughout the process. Extremely professional and proficient. More

by Captmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 11, 2026 -

Hendrick Lexus Charlotte responded

Captmike, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Michael provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 10, 2026

Michael Mirek was great. Got us in and out while being so helpful on our Lexus lx More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 11, 2026 -

Hendrick Lexus Charlotte responded

Melissa, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Michael provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 10, 2026

Have been taking my Lexus 300h into Hendrick Lexus for its regular maintenance service for years and have always been impressed with their thoroughness and efficiency. The technicians are topknotch. Dave More

by dillonpaul23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Machold
Jun 11, 2026 -

Hendrick Lexus Charlotte responded

Dillonpaul23, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are thrilled to hear that Dave provided you with the 5-Star Lexus experience. Thank you for being part of our Hendrick Lexus Charlotte family and we look forward to serving you again at your next visit!

June 09, 2026

Hendricks Lexus provides top tier service in care and quality. And my service advisor Michael Mirek is outstanding, he ensures I receive the service I expect and goes above and beyond. I appreciate him! More

by Tarvia Canady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Jun 10, 2026 -

Hendrick Lexus Charlotte responded

Tarvia, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Michael. Thank you for being part of our Hendrick Lexus Charlotte family!

June 09, 2026

I have and had a great experience and Marissa was very responsive while I was waiting at the dealership. More

by rbreeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa Kovaly 5 stars
Jun 11, 2026 -

Hendrick Lexus Charlotte responded

Rbreeden, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Marisa and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Charlotte family!

June 08, 2026

My first visit to Hendrick Lexus Charlotte for 70k service on my ‘20 ES 350. Things could not have gone any better, from Mike Underwood my service writer to all others I interacted with. Service compl More

by bobbyp2312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Jun 09, 2026 -

Hendrick Lexus Charlotte responded

Bobbyp2312, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Mike and our team. Thank you for being part of our Hendrick Lexus Charlotte family!

June 06, 2026

Really enjoyed working with Patrick. Such a nice young man. Also Rebecca did a great job explaining and showing us the electronic portion of the car. Everyone was so nice. More

by donniehopkins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 08, 2026 -

Hendrick Lexus Charlotte responded

Donnie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Charlotte. We truly appreciate your kind words about Patrick and Rebecca. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!