Hendrick Lexus Charlotte

Only place I go for service, very professional and quick. Love working with Godfrey Hernandez there - always great in the service area. Love working with Godfrey Hernandez there - always great in the service area. More

Amazing team I worked with. Bruce was great through the whole process of my purchase, very knowledgeable and human when it came to some decisions I needed to make. Michelle was Bruce was great through the whole process of my purchase, very knowledgeable and human when it came to some decisions I needed to make. Michelle was so kind and patient with the paperwork and Ralph was wonderful explaining/teaching things I needed to know about my new Lexus RX 350. Lexus has some great employees! More

Very happy with the service and Godfrey Hernandez was wonderful to work with. Thank you for taking such good care of me and my vehicle! wonderful to work with. Thank you for taking such good care of me and my vehicle! More

I am totally pleased with the service I receive from this dealership. Mike Mirek (Service Advisor) and Anthony Dowless (Tech) are always so helpful and professional. My vehicle is always returned with all dealership. Mike Mirek (Service Advisor) and Anthony Dowless (Tech) are always so helpful and professional. My vehicle is always returned with all of the work performed professionally. I feel I can trust them completely to do all the work that is needed properly. More

The Hendricks dealership is professional, knowledgeable, timely and has an updated while you wait lounge. timely and has an updated while you wait lounge. More

A great dealership that always takes great car of my car. I always trust Vanessa to help me with anything I need. She is very knowledgeable and knows a lot about my Lexus. She is sharp and spot on! I always trust Vanessa to help me with anything I need. She is very knowledgeable and knows a lot about my Lexus. She is sharp and spot on! More

Jesse was great, he was very helpful and knowledgeable. The mechanic sent a full walkthrough video of my car for an update. The mechanic sent a full walkthrough video of my car for an update. More

I have dealt with Hendrick for almost 20 years and have received excellent customer service vertices. The service department is outstanding. I currently work with Michael Mirek, service advisor, and he i received excellent customer service vertices. The service department is outstanding. I currently work with Michael Mirek, service advisor, and he is outstanding. He always takes care of any issues. He is very knowledgeable about Lexus products. My latest experience was great. Thanks Mike. Edmond Pfalmer More

We bought our first vehicle from this dealership in 1999, and have no complaints. The service department is the reason that we keep coming back. Michael Mirak has been our go to person for years and is the b and have no complaints. The service department is the reason that we keep coming back. Michael Mirak has been our go to person for years and is the best. He is polite, knowledgeable and professional. More

The team at Hendrick Lexus is fantastic! The communication was excellent, and they always deliver my car cleaner than when I dropped it off! The communication was excellent, and they always deliver my car cleaner than when I dropped it off! More