Hendrick Lexus Charlotte

Handled my nail-in-tire issue toward the appropriate recommendation to a new set of tires. Made the road hazard coverage in my maintenance plan work in my favor. Thank you. recommendation to a new set of tires. Made the road hazard coverage in my maintenance plan work in my favor. Thank you. More

Mike Mirek in service is AWESOME! ! Mike is very knowledgeable and is so kind. He always ensure that my vehicle receives the best service and that I am always informed of such. ! Mike is very knowledgeable and is so kind. He always ensure that my vehicle receives the best service and that I am always informed of such. More

ALWAYS HELPFUL AND GREAT SERVICE, ESPECIALLY OUR SERVICE ADVISOR MICHAEL MIREK WHO HAS HANDLED ALL OUR NEEDS FOR 3 YEARS SINCE WE MOVED FROM CALIFORNIA. THE LEXUS DEALER IS EXCEPTIONAL. ADVISOR MICHAEL MIREK WHO HAS HANDLED ALL OUR NEEDS FOR 3 YEARS SINCE WE MOVED FROM CALIFORNIA. THE LEXUS DEALER IS EXCEPTIONAL. More

I had my yearly service visit in mid May. Michael Mirek was my service advisor. He took very good care of me and gave me very good advice. This was my first encounter with Michael. My pre Michael Mirek was my service advisor. He took very good care of me and gave me very good advice. This was my first encounter with Michael. My previous service advisor was promoted to a different job. I will request Michael from now on. I was impressed by his professionalism. My service was done in speed time More

The service is great. I worked with Michael Mirek who was professional, courteous & friendly. I never have to worry when I take my ES350 in for service. I worked with Michael Mirek who was professional, courteous & friendly. I never have to worry when I take my ES350 in for service. More

Michael Mirek in the service department is the best! I highly recommend for sales and service. I highly recommend for sales and service. More

1st service for my LS500h. This was a wonderful experience. Mike Mirek, my service advisor, is the best! This was a wonderful experience. Mike Mirek, my service advisor, is the best! More

Hendrix has been thorough and upfront about what I need to do to keep my 9 year old Lexus running smoothly. On my last visit in for a regular oil change and 110000 mile check up,Michael Mirek gave me the to do to keep my 9 year old Lexus running smoothly. On my last visit in for a regular oil change and 110000 mile check up,Michael Mirek gave me the bad news. The rear brakes were shot and needed immediate attention. He showed me video and explained that doing nothing was not a safe option. Driving on Charlotte’s streets without good brakes is definitely a dangerous option. I feel much safer today. Thank you. More

Consistently excellent service with Michael Mirek over the last few years. He always goes out of his way to make sure my experience is superior, which I find not all that common at car dealerships. Thank the last few years. He always goes out of his way to make sure my experience is superior, which I find not all that common at car dealerships. Thank you, Michael! More

I only have my car serviced at this Charlotte location on Independence Blvd. Mike Mirek is excellent service advisor and he is always pleasant and professional. I would recommend this Lexus location for any Independence Blvd. Mike Mirek is excellent service advisor and he is always pleasant and professional. I would recommend this Lexus location for any car service or purchase!!! More