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Hendrick Lexus Charlotte

Charlotte, NC

5.0
3,059 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 3,059 reviews

December 13, 2023

Great service, communication, and workmanship. Brian Dowless, service coordinator, explained process, and kept me well informed More

by Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Gomez, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

December 12, 2023

Michael Mirek provided great customer support and was so easy to work with. Thank you! Lexus service never disappoints! More

by Pattycapozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 12, 2023

The entire staff is awesome! Michael was extremely professional, knowledgeable and helpful. They go above and beyond to provide excellent customer service. More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Lucas Cooper
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

We appreciate your positive review about your recent experience with us!

December 12, 2023

It’s very hospitable and cozy and they make you feel at home while waiting for your vehicle! More

by Ibrahim A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Hello Ibrahim A., we appreciate you taking the time to leave us this feedback.

December 12, 2023

Michael Mirek is consistently an outstanding associate at Hendrick Lexus. He represents the company in the most professional way possible. More

by Fr Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Fr Paul, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.

December 12, 2023

Mike Mirek does an exceptional job and is both thorough and professional in his approach. More

by michaelteden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Michaelteden1, we are glad we could help!

December 12, 2023

Michael M was professional, and courteous. He kept me informed during the entire process. Very timely. More

by pgh2atl2nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Pgh2atl2nc, thank you so much for the positive review!

December 12, 2023

Michael is very professional and helpful. Service completed as promised and on time. We get all our service work done at Hendrick Lexus. More

by loretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Loretta, thank you so much for your high rating!

December 12, 2023

Michael Mirek has been helping me the past two years and together with the service department, they have taken care of my vehicle as expected. No complaints. More

by mbmail29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek, Jaylen Rudisell
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Mbmail29, thanks for your praise and kind comments about our team.

December 12, 2023

Michael Mirek took great care of everything during my service visit. Thanks and I will be back for the next service. More

by rodan.fields6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Dec 15, 2023 -

Hendrick Lexus Charlotte responded

Rodan.fields6102, thank you so much for your high rating! See you next time!

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