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Hendrick Lexus Charlotte

Charlotte, NC

5.0
2,699 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 2,699 reviews

April 15, 2023

Thanks to Hayden Weddle I understand how to operate my vehicle! He was very patient and thorough. Every dealership needs a tech specialist like Hayden. I was shocked to have him standing by the vehichle a More

by Trueredd0414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Hayden
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Trueredd0414, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charlotte. Kudos to Hayden for delivering the level of service you should expect when purchasing a Lexus. We hope you enjoy your new car and please feel free to call if you have any questions. Have a great day!

April 15, 2023

Great experience buying my new Lexus nx350h my salesman Aaron was awesome . Paul took good care of financing . Ralph did a fun job in technology and showed all the bells snd whistles . Overall great experi More

by Perriann.payne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul , Aaron , Ralph
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Perriann.payne, thanks for your praise and kind comments about our team. Kudos to Paul, Ralph, and Aaron for going above and beyond during your visit. We do hope we can be of assistance in the future. Take care!

April 14, 2023

Vanessa Hardley is an awesome service agent. She is friendly and thorough. She also listens to her customers and meets them where they are. She doesn’t pressure you to get work done that can wai More

by sandraallgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Sandraallgood, we really appreciate your positive review! We agree, Vanessa does an amazing job! We do hope we can be of assistance in the future. Take care!

April 12, 2023

I had to come by again and get my Phone reconnected to my RX because one of my kids added there phone and some friends phones and I was fortunate Ralph (who I dealt with before) came out and was able to get More

by us7yankees
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Hello Us7yankees, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2023

Ralph Yerkes a technology department was very helpful and patient with us. Great at explaining everything. More

by iwboris50
Recommend Dealer
Yes
Employees Worked With
Ralph Yerkes
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Iwboris50, thank you so much for the positive review! We are glad to see that Ralph provided excellent technological assistance during your visit!

Apr 18, 2023 -

iwboris50 responded

Yes he did. Highly recommend him

April 11, 2023

Great salesman and service! They were very organized and ready. Bruce and Ralph were excellent and helpful all the way. More

by mbwaid1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce and Ralph
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Mbwaid1, thanks for your praise and kind comments about Ralph and Bruce. We do hope we can be of assistance in the future. Take care!

April 11, 2023

Abigail, was able to help me set up my digital key. I couldn’t have done it without her! She was super helpful and now I can use my phone to drive my car. More

by Nick
Recommend Dealer
Yes
Employees Worked With
Abigail
Apr 18, 2023 -

Hendrick Lexus Charlotte responded

Nick, We're glad to hear we delivered such a great experience. Abby is always available for more tutorials if anything else come up. We look forward to your next visit!

April 06, 2023

The Dealership has a professional felling with an excellence waiting area. I was promptly met upon entering the service lanes. More

by JimC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 09, 2023 -

Hendrick Lexus Charlotte responded

Jimc, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2023

The best service in charlotte, First class service rental always ready Trustworthy to do the work!!! More

by John Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 09, 2023 -

Hendrick Lexus Charlotte responded

John Hanna, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

April 05, 2023

Fantastic Micheal Mirek is the best! !!! He always is helpful and responds to calls. He cares. More

by gcampbe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mirek
Apr 07, 2023 -

Hendrick Lexus Charlotte responded

Gcampbe1, we really appreciate your feedback! We are thrilled that Mike delivered superb service during your visit!

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