Hendrick Lexus Charlotte

It is always a pleasure to come to Hendrick Lexus. Mike Underwood is great and always takes care of my needs. We need more understanding people like him. Mike Underwood is great and always takes care of my needs. We need more understanding people like him. More

David McHold is the best service consultant! I recommend him and this particular dealership highly. I recommend him and this particular dealership highly. More

Michael Underwood is a very good customer service advisor. I have been sent my Lexus for 10 years and Michael Underwood always helpful. advisor. I have been sent my Lexus for 10 years and Michael Underwood always helpful. More

Love this dealership! Michael Merek has been the best to work with! Always willing to fit me in esp in a pinch w battery issues, flat tire, etc. The service has been excep Michael Merek has been the best to work with! Always willing to fit me in esp in a pinch w battery issues, flat tire, etc. The service has been exceptional w both of our Lexus cars. Highly recommend!! More

Been a Hendrick Lexus Charlotte customer since 2001. They do all my service. Recent visit with Brian Dowless was excellent as always. They do all my service. Recent visit with Brian Dowless was excellent as always. More

Brian Dowles is a fantastic resource ! ! His advise has kept my cars and myself at this dealership. I would bot triste my Lexus to no other than Brian and Hendrick Lexus in Charlotte!!! ! His advise has kept my cars and myself at this dealership. I would bot triste my Lexus to no other than Brian and Hendrick Lexus in Charlotte!!! More

As a longtime customer of Hendrick Lexus in Charlotte, I credit my service advisor (Mike Underwood) with my satisfaction with this dealership! Mr. Underwood is very understanding and knowledgeable, and mak credit my service advisor (Mike Underwood) with my satisfaction with this dealership! Mr. Underwood is very understanding and knowledgeable, and makes me feel confident and safe in my vehicle. It is a pleasure to go to the dealership for service because Mike Underwood knows me and has learned my idiosyncrasies over the years!! Thank you, Mike Underwood, for making driving my Lexus a positive experience!!! More

Hendrick Lexus Charlotte is an excellent dealership. First of all they are selling a world class vehicle. I've owned Lexus cars for more than 30 years and have had almost every luxury sedan and sports First of all they are selling a world class vehicle. I've owned Lexus cars for more than 30 years and have had almost every luxury sedan and sports car model. Over a dozen cars over the years and in all that time, I have never had a major malfunction with anything mechanical. The service group is excellent. I have my go to guy (Mike Underwood) and he always gives me great guidance when servicing my LS500. He never pushes unneeded repairs and seems to really be looking out for me and especially my wallet. In the past my go to service guy was Carlos at the JM Lexus in FL. So it seems that you can always find someone at Lexus that will be there to help you make the right decisions and recommend the right repairs. Love the cars and the people at Lexus. More

Great experience and customer service from Mr. Michael Mirek! Friendly staff and polite! great location. Michael Mirek! Friendly staff and polite! great location. More

My service advisor was very knowledgeable and professional. I hope he will help me on my next service visit. professional. I hope he will help me on my next service visit. More