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Hendrick Lexus Charlotte

Charlotte, NC

5.0
3,087 Reviews

6025 East Independence

Charlotte, NC

28212

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Showing 3,087 reviews

September 04, 2026

My experience with Hendricks Lexus was great. Thomas Bridges; Sales Mgr., BJ Muckelvene; Sales Mgr., and Justin Muckelvene , Technology Team were very helpful, accommodating and professional. T More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Muckelvene, Thomas Bridges
Sep 06, 2026 -

Hendrick Lexus Charlotte responded

Pat, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte! We are thrilled to hear that TJ, BJ, and Justin provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your vehicle and we can't wait to share your kind words about our team with Hendrick Lexus Charlotte!

September 04, 2026

I always get excellent service when I take my car in to Hendrick Lexus. Vanessa Hardley was my service manager this last time and she was fantastic! She was very professional, answered all my questions a More

by jamesrobards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hardley
Sep 06, 2026 -

Hendrick Lexus Charlotte responded

Jamesrobards, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Vanessa. Thank you for being part of our Hendrick Lexus Charlotte family and trusting us with your vehicle. We look forward to serving you again for all your future service needs!

September 03, 2026

Hendrick Lexus Charlotte delivered outstanding service and made the customer experience most enjoyable. Jasimine Hallums our sales representative was great to deal with and Ralph Yerkes did an excellent j More

by gary.mansi
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmine Hallums and Ralph Yerkes
Sep 06, 2026 -

Hendrick Lexus Charlotte responded

Gary.Mansi, thank you so much for taking the time to share about your technology experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Jasmine and Ralph. Congratulations on your new 2026 Lexus ES350h and welcome to our Hendrick Lexus Charlotte family!

September 03, 2026

Eli and chase did a great job helping me with all my Lexus needs, great service! More

by agfg5109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli chase
Sep 06, 2026 -

Hendrick Lexus Charlotte responded

Agfg5109, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Eli. Congratulations on your new 2026 Lexus and welcome to our Hendrick Lexus Charlotte family!

September 03, 2026

Vanessa Harley assisted me. She did an excellent job keeping me updated. She was very professional in everything she did. More

by Bettyandquincy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dowless, Vanessa Hardley
Sep 04, 2026 -

Hendrick Lexus Charlotte responded

Bettyandquincy, thank you so much for taking the time to share about your service experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Vanessa. Thank you for being part of our Hendrick Lexus Charlotte family and trusting us with your vehicle. We look forward to serving you again for all your future service needs!

September 02, 2026

The overall sales experience was great! Thanks, Concierge Specialist Rebecca Brewton for ensuring that I understand the technology associated with my NX 350 . More

by runbaxter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Brewton, Eli Nguyen
Sep 03, 2026 -

Hendrick Lexus Charlotte responded

Runbaxter, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Eli and Rebecca. Congratulations on your Lexus NX350 and welcome to our Hendrick Lexus Charlotte family!

September 02, 2026

Thank you Jasmine for helping me get the amazing car that I purchased yesterday. You followed through from beginning to end with a postitive attitude and a smile. Ben was great in assisting with mechanical q More

by jmarlenemueller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Minich
Sep 03, 2026 -

Hendrick Lexus Charlotte responded

Jmarlenemueller, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Jasmine, Ben and Chase. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!

September 02, 2026

Jasmine and Chase helped me with all of my lexus needs! i am very excited about my purchase. More

by jmarlenemueller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine and chase
Sep 03, 2026 -

Hendrick Lexus Charlotte responded

Jmarlenemueller, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Jasmine and Chase. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!

September 02, 2026

Nick made my car buying experience excellent and finding the vehicle that I wanted and Justin did my technology and was phenomenal! He answered all my questions and made the experience enjoyable! More

by Jervin
Recommend Dealer
Yes
Employees Worked With
Nick, Justin, Nick Mainor
Sep 03, 2026 -

Hendrick Lexus Charlotte responded

Jervin, thank you so much for taking the time to share about your technology experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Nick and Justin. Congratulations on your new Lexus and welcome to our Hendrick Lexus Charlotte family!

September 01, 2026

Eli was helpful in finding me the perfect RX 350. Amanda was also very sweet and knowledgeable in teaching me my Lexus features. More

by lyly2002dn
Recommend Dealer
Yes
Employees Worked With
Eli and Amanda
Sep 03, 2026 -

Hendrick Lexus Charlotte responded

Lyly2002dn, thank you so much for taking the time to share about your technology experience at Hendrick Lexus Charlotte. We are honored to receive your 5-Star rating and appreciate your kind words about Eli and Amanda. Congratulations on your new 2026 Lexus RX350 and welcome to our Hendrick Lexus Charlotte family!

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