Hendrick Lexus Charlotte

Michael Mirek in service was great, very helpful, courteous, prompt service. I will request him again! courteous, prompt service. I will request him again! More

Michel Mirek is an excellent service advisor. , he not only asked about the work to be done but wanted to if I had any other problems with my car. After service with me he inspected my car and adj , he not only asked about the work to be done but wanted to if I had any other problems with my car. After service with me he inspected my car and adjusted settings I was having problems with. My entire experience with him made feel I now had received excellent service.. More

Lexus has always been great but this dealership goes above and beyond! They got us in and out in no time w/ cleaned and shined tires. above and beyond! They got us in and out in no time w/ cleaned and shined tires. More

they including Vanessa, do a fantastic job of communicating. I never have to hold for along time. communicating. I never have to hold for along time. More

Vanessa Hardley was excellent. She was very professional and exceeded my expectations. My car was finished quickly and cleaned She was very professional and exceeded my expectations. My car was finished quickly and cleaned More

Shout out to Jesse Romero , he was very kind professional and helpful as I dropped off my car for service at this Lexus Independence location .. Also Isa and Paul amazing customer service and overall an exce and helpful as I dropped off my car for service at this Lexus Independence location .. Also Isa and Paul amazing customer service and overall an excellent experience with each one of them .. Thank you for making the visits at this dealer so pleasant… More

Jesse made my first 5k visit quick and easy. I even had the chance to see my sales associate and finance consultant, Jackie, who remembered me from my purchase about 5 months ago. Thankfully, no I even had the chance to see my sales associate and finance consultant, Jackie, who remembered me from my purchase about 5 months ago. Thankfully, no issues and I love my Lexus! More

My service representative Jesse was efficient professional and communicated well. The check up on my car was done within an hour and a half, and the waiting facility was pleasant and well stocked professional and communicated well. The check up on my car was done within an hour and a half, and the waiting facility was pleasant and well stocked. I’m very pleased with my Lexus and with the service that I was provided. Kudos! More

It’s always a great experience with Hendricks service department. Mike Mirek was great to work with as are all the service writers. Highly recommend department. Mike Mirek was great to work with as are all the service writers. Highly recommend More