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Hendrick Lexus Charleston

Charleston, SC

5.0
2,383 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 2,383 reviews

August 08, 2026

Alex Bousquet rock When i dropped my suv he had everything ready loaner car , detailed service plan etc i spent a sum total of 7 and1/2 minutes and i was on my way. Efficient with communication thr More

by Patels
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Aug 14, 2026 -

Hendrick Lexus Charleston responded

Patels, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Patels, thank you so much for the positive review!

August 07, 2026

I was very impressed with the courteous customer service extended to me during my recent visit. More

by Banner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young man who met me at my car and took it to the service area. Very courteous and professional. I don't remember his name., Jonathan Barnes
Aug 09, 2026 -

Hendrick Lexus Charleston responded

Banner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please give us a call. We're always happy to help!

August 07, 2026

Townes Drew was great to work with and is a great asset to the dealership. More

by jhcanaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Aug 09, 2026 -

Hendrick Lexus Charleston responded

Jhcanaday, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please give us a call. We're always happy to help!

August 07, 2026

Great Dealership! Friendly staff and great facility, My experience, from the moment we walked into dealership all the way to the follow up after we took the vehicle h More

by JSIPE89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins, Nick Bernsdorf, Dwight Stokes
Aug 09, 2026 -

Hendrick Lexus Charleston responded

Jsipe89, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please give us a call. We're always happy to help!

August 07, 2026

It is a true pleasure to work with Wilbur Wiggins! He has a wonderful personality, which made for a great experience from start to finish. Appreciate the time he spent with us both before & after our More

by Gartha
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Aug 09, 2026 -

Hendrick Lexus Charleston responded

Gartha, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2026

Alex Bousquet Serviced my car on 8/4, and his responsiveness, service & expertise was a 10 out of 10! He exceeded my expectations in every respect! I trust and depend on him 100%! More

by vrseltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet, Tayler Delmore
Aug 09, 2026 -

Hendrick Lexus Charleston responded

Vrseltz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please give us a call. We're always happy to help!

August 06, 2026

I really want to thank Brendan Borders for all of his knowledge and professionalism in handling my last service on my Lexus. He was very knowledgeable as well as timely and efficient in assisting me wit More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Aug 09, 2026 -

Hendrick Lexus Charleston responded

Lisa, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2026

Alex as usual was very detail orientated, helpful and friendly. I will definitely be back. More

by vanpeltwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Aug 14, 2026 -

Hendrick Lexus Charleston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 05, 2026

Townes continues to provide an efficient and friendly service experience. He communicates well so you’re never wondering what the status is and when your vehicle is ready. More

by russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Aug 14, 2026 -

Hendrick Lexus Charleston responded

Russ, reviews like this give us motivation and help us ensure we provide high-quality care.

August 04, 2026

I highly recommend Hendrick Lexus Charleston service department. Alex B. handled my service visit quick and efficiently! Great communication while you wait. The waiting area is very accommodating as More

by Tfox114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Aug 13, 2026 -

Hendrick Lexus Charleston responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!