Hendrick Kia of Concord
Concord, NC
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453 Reviews of Hendrick Kia of Concord
I went in for an oil change and was greeted by Ethan Briggs Kia’s service advisor he was friendly answered all my questions kept me updated on the progress of my car. I would recommend asking for Ethan Briggs Kia’s service advisor he was friendly answered all my questions kept me updated on the progress of my car. I would recommend asking for Ethan he will take good care of you. More
Excellent service as always! I wouldn’t take my car anywhere else! Josh Spruill was so helpful and knowledgeable! Thank you Hendrick Kia I wouldn’t take my car anywhere else! Josh Spruill was so helpful and knowledgeable! Thank you Hendrick Kia More
I had a very positive experience with Alondra Acosta and the team at South Charlotte Hyundai. Alondra clearly explained all the recommendations for my vehicle in a way that was easy to understand, and she s the team at South Charlotte Hyundai. Alondra clearly explained all the recommendations for my vehicle in a way that was easy to understand, and she shared her knowledge with confidence and care. As someone who is still learning about my car, I really appreciated the time she took to walk me through everything. I’m grateful to have been her customer and felt well taken care of throughout the visit. More
I made an afternoon appointment and had to wait for it today. They said about an hour to an Hour 15 "usually". (2:15 appointment) Got there early, did the usual paperwork and they got started around 2: today. They said about an hour to an Hour 15 "usually". (2:15 appointment) Got there early, did the usual paperwork and they got started around 2:10. It was just an 8K service but still the car was done just before 3pm. Brandan Owens was a very nice guy. I saw they had an oil change discount and something off on tire rotation, both of which were called for at this service. Brandan found the best discounts he could and I was pleasantly surprised. Great Deal. He represented the dealership extremely well. Polite, personable, down to earth. Not what I have come to expect based on other dealer experience. I spoke to the parts department with some questions on a part. They were nice guys too, and very helpful with what I needed to know. The good experience was much appreciated. Thanks. More
Hendrick Auto always has great service and technology. I like the videos the service tech sends so you can see first hand what is taking place on your vehicle. Alondra Acosta was my service advisor today I like the videos the service tech sends so you can see first hand what is taking place on your vehicle. Alondra Acosta was my service advisor today and she was very helpful and kept me abreast of my service. She had paperwork ready when the two recalls were completed and I was in and out faster than I expected. More
We’ve been shopping for a new car and were deciding between the Telluride and Highlander. After visiting several dealerships, Hendrick Kia stood out above the rest. Michael Guzman was the most knowl between the Telluride and Highlander. After visiting several dealerships, Hendrick Kia stood out above the rest. Michael Guzman was the most knowledgeable and helpful salesperson we worked with. He took the time to answer all our questions, never pressured us, and didn’t try to upsell anything we didn’t need. He respected our budget and made the entire process feel easy and stress-free. The experience was honest, upfront, and transparent from start to finish—which is rare when car shopping. I would highly recommend Hendrick Kia, especially compared to JT Kia, where we had a completely opposite experience. Highly recommend! More
Michael Guzman (new car sales) was fantastic to work with. I would definitely recommend asking for him. His sale manager Drew was also a pleasure to work with, and finance Lauren made it seamless. I wo with. I would definitely recommend asking for him. His sale manager Drew was also a pleasure to work with, and finance Lauren made it seamless. I would HIGHLY recommend this team as there was no pressure, and fully upfront about everything. Best car buying experience I have ever had, and we have purchased a lot of vehicles. More




