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Hendrick Kia of Concord

Concord, NC

4.8
453 Reviews

7550 Hendrick Auto Plaza

Concord, NC

28027

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453 Reviews of Hendrick Kia of Concord

May 16, 2026

I went in for an oil change and was greeted by Ethan Briggs Kia’s service advisor he was friendly answered all my questions kept me updated on the progress of my car. I would recommend asking for Ethan More

by Stephanie flowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Briggs
May 21, 2026 -

Hendrick Kia of Concord responded

Stephanie, we're so glad you had such a wonderful experience with us! We sincerely thank you for the positive review and hope to see you again soon!

May 16, 2026

Excellent service as always! I wouldn’t take my car anywhere else! Josh Spruill was so helpful and knowledgeable! Thank you Hendrick Kia More

by dhauser6788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Spruill
May 21, 2026 -

Hendrick Kia of Concord responded

Josh is a wonderful part of our team, D Hauser and we are happy to know that you agree! Thank you so much for choosing Hendrick KIA of Concord. We look forward to seeing you here again.

May 15, 2026

I had a very positive experience with Alondra Acosta and the team at South Charlotte Hyundai. Alondra clearly explained all the recommendations for my vehicle in a way that was easy to understand, and she s More

by msmosleys01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
May 22, 2026 -

Hendrick Kia of Concord responded

Thank you for your positive review of your recent experience with us, Ms. Mosley. Thank you again for letting our team know about your excellent experience. We hope to serve you again in the future. Take care!

May 13, 2026

I made an afternoon appointment and had to wait for it today. They said about an hour to an Hour 15 "usually". (2:15 appointment) Got there early, did the usual paperwork and they got started around 2: More

by T.M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Owens
May 15, 2026 -

Hendrick Kia of Concord responded

Thank you for the great review, T.M! We always encourage our employees to go above and beyond for our customers, and we’re so happy that Brandon did just that! We really appreciate your business. We'll see you next time!

May 11, 2026

Excellent service. Addressed the core of the issue and resolved without any issues. Shout out to Brandon. More

by always ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bowman
May 12, 2026 -

Hendrick Kia of Concord responded

ALways AP, we really appreciate your feedback! We're so glad to hear we provided such a wonderful experience. If there's anything else we can do for you, we'd be happy to help!

May 05, 2026

Great customer service! Resolved the issues/repair to my satisfaction. Love use of video to go over diagnosis. More

by Peachpuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Acosta, Josh Cresanta, Isaac ??
May 05, 2026

Hendrick Auto always has great service and technology. I like the videos the service tech sends so you can see first hand what is taking place on your vehicle. Alondra Acosta was my service advisor today More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alondra Acosta
May 01, 2026

I’ve been going here for a couple years now and every time I get an oil change it’s always the same pleasant service! More

by Startingwithzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
May 06, 2026 -

Hendrick Kia of Concord responded

Startingwithzen, thank you for your kind words and this wonderful review!

April 30, 2026

We’ve been shopping for a new car and were deciding between the Telluride and Highlander. After visiting several dealerships, Hendrick Kia stood out above the rest. Michael Guzman was the most knowl More

by Christa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Guzman
May 06, 2026 -

Hendrick Kia of Concord responded

Congratulations on your new vehicle, Christa! Thank you so much for taking the time to share about your recent experience with Michael and our team here at Hendrick KIA of Concord. We are truly honored to receive your kind words and recommendation and look forward to seeing you here again.

April 29, 2026

Michael Guzman (new car sales) was fantastic to work with. I would definitely recommend asking for him. His sale manager Drew was also a pleasure to work with, and finance Lauren made it seamless. I wo More

by rcna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Guzman, Sales mang Drew, finance Lauren
May 06, 2026 -

Hendrick Kia of Concord responded

Hello Rcna, congratulations on the purchase of your new vehicle! It's experiences like yours that really keep us motivated! Your excellent 5-star rating and kind words for Michael and our team means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day

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