Hendrick Kia of Cary

My Daughter and I came in to test-drive three cars with Troy Smith. He was great to work with! Thank you for your patience, Troy! My daughter can be a handful. Troy Smith. He was great to work with! Thank you for your patience, Troy! My daughter can be a handful. More

Mr. Troy Smith is a wonderful man to work with, very pleasant and fun to talk with. We were coming from 1+ hours away to see a van that had just come in that day. He put a sold sign on it and waited af pleasant and fun to talk with. We were coming from 1+ hours away to see a van that had just come in that day. He put a sold sign on it and waited after hours until we arrived. Needless to say, I bought the vehicle without even test driving it. It was exactly what I had been trying so hard to find. Thank you Mr. Smith. More

I bought my second 2024 Kia K5 back in March-April 2023 after a car accident and Troy Smith not only helped me with my first car, but my second car as well. He was absolutely fantastic and has exceptiona after a car accident and Troy Smith not only helped me with my first car, but my second car as well. He was absolutely fantastic and has exceptional customer service skills. He is extremely diligent and is a hard worker. Kudos to Mr. Smith. He is the one of the best in this industry. More

The experience of buying a car was great with Mr. D'Anthony . He was willing to advise us with patience and knowledge so we felt comfortable during procedures . His courtesy and behavior is outstand D'Anthony . He was willing to advise us with patience and knowledge so we felt comfortable during procedures . His courtesy and behavior is outstanding and we appreciate highly all his hard work and loyalty! He brings credit not only to himself but to the Kia organization! Good work and keep it up! More

Where do I begin everything from buying my Kia to getting it serviced the worst car buying experience in my life then the service department over a month to get a oil change then after 3 hrs I went and got m it serviced the worst car buying experience in my life then the service department over a month to get a oil change then after 3 hrs I went and got my keys and left I buy a new car every 3 years and this dealership is by far the worst there are plenty of places to spend your hard earned money I will never be back More

I came in late, 7:15 PM, and Troy Smith helped me. I was clear that I was beginning the process and that there would be no sale that night.He took the time to show me two cars and pointed out the adva I was clear that I was beginning the process and that there would be no sale that night.He took the time to show me two cars and pointed out the advantages of each vehicle, and how it was superior to the Toyota and Hondas, I was considering. Great expperience. More

Having paid almost $800. 00 to have the fuel tanked 'cleaned' because Kia of Cary said it was stalling and sputtering due to water in the tank, the issue was not rectified. U 00 to have the fuel tanked 'cleaned' because Kia of Cary said it was stalling and sputtering due to water in the tank, the issue was not rectified. Upon picking it up and driving it acceleration was slow. The service mgr. John, assured us it was fixed. It was not. Having to drive several miles home, the car began sputtering and stalling and Kia was closed at this point. I can not recommend this Dealership nor their service department. The money needs to be refunded. Taking it to a reputable mechanic we discovered it was the fuel pump. The diagnostics were the same as they were BEFORE we took the car to Kia of Cary. More

I have purchased two vehicles from Hendrick Kia; both through Troy Smith. Working with Troy has been a pleasure as he is throughly professional, knowledgeable, and shows that he cares about the customer. through Troy Smith. Working with Troy has been a pleasure as he is throughly professional, knowledgeable, and shows that he cares about the customer. Troy exhibits all these qualities after the sale as well. I give Troy a 5-star rating and recommend anyone car shopping at Hendrick Kia to ask for him. More

Todd Adams is superior in his automotive knowledge, and he made sure to help us find the right vehicle to fit all of our needs. he made sure to help us find the right vehicle to fit all of our needs. More

Daniel Saenz was our dealer and we had a wonderful time! He made the process quick and painless and we're leaving today with a brand new Kia Sportage!! He made the process quick and painless and we're leaving today with a brand new Kia Sportage!! More