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Hendrick Kia of Cary

Cary, NC

4.9
270 Reviews

70 Mackenan Drive

Cary, NC

27511

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Showing 270 reviews

October 02, 2024

The experience of buying a car was great with Mr. D'Anthony . He was willing to advise us with patience and knowledge so we felt comfortable during procedures . His courtesy and behavior is outstand More

by Ilirjana
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
D'Anthony
Oct 06, 2024 -

Hendrick Kia of Cary responded

Ilirjana, we are very happy we could provide you with a positive experience!

September 10, 2024

Where do I begin everything from buying my Kia to getting it serviced the worst car buying experience in my life then the service department over a month to get a oil change then after 3 hrs I went and got m More

by Bschoolz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Everyone
Sep 13, 2024 -

Hendrick Kia of Cary responded

Bob, it is disappointing for us to hear that your experience was anything less than great. We reached out to you yesterday regarding your experience and this subsequent review. I would appreciate a call back so we can discuss and hopefully turn it around to a positive! Thank you, Luke LaVoie 919-388-2680

August 21, 2024

I came in late, 7:15 PM, and Troy Smith helped me. I was clear that I was beginning the process and that there would be no sale that night.He took the time to show me two cars and pointed out the adva More

by jonhoward1961
Recommend Dealer
Yes
Employees Worked With
Troy Smith
Aug 24, 2024 -

Hendrick Kia of Cary responded

Jonhoward1961, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Kia of Cary.

August 21, 2024

Having paid almost $800. 00 to have the fuel tanked 'cleaned' because Kia of Cary said it was stalling and sputtering due to water in the tank, the issue was not rectified. U More

by LadyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John, service Mgr, Lucas Lavoy, supervisor
Aug 24, 2024 -

Hendrick Kia of Cary responded

LadyR, I tried giving you and your son a call this morning to see what happened here, when you left here on Saturday everything was working great so I'm not sure what happened but please call me back @ 919-388-2680. Thank you

July 30, 2024

I have purchased two vehicles from Hendrick Kia; both through Troy Smith. Working with Troy has been a pleasure as he is throughly professional, knowledgeable, and shows that he cares about the customer. More

by Donald H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Smith
Jul 31, 2024 -

Hendrick Kia of Cary responded

Donald H, thanks for your praise and kind comments about our team!

July 25, 2024

Todd Adams is superior in his automotive knowledge, and he made sure to help us find the right vehicle to fit all of our needs. More

by Emanuel T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Adams
Jul 26, 2024 -

Hendrick Kia of Cary responded

Emanuel T., thank you for sharing your positive experience!

July 24, 2024

Daniel Saenz was our dealer and we had a wonderful time! He made the process quick and painless and we're leaving today with a brand new Kia Sportage!! More

by Krithvikrishnan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Saenz
Jul 26, 2024 -

Hendrick Kia of Cary responded

Krithvikrishnan, we're so glad that we were able to go above and beyond your expectations!

June 29, 2024

Paulo Morales Siempre hace que la compra de un vehiculo sea placentera. en los ultimos ocho anos he comprado varios carros y el siempre lo ha hecho que sea muy facil More

by zfacali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Morales
Jul 01, 2024 -

Hendrick Kia of Cary responded

Zfacali, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Kia of Cary!

June 25, 2024

" I had a fantastic experience working with Troy Smith! His attention to detail, and knowledge about the vehicle, and excellent customer service truly made my car buying process enjoyable and hassle free. More

by karaclayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Smith
Jun 26, 2024 -

Hendrick Kia of Cary responded

We appreciate your positive review about your recent experience with us!

June 15, 2024

D’Anthony was amazing and easy to work with. I would recommend everyone to ask for D’Anthony! More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D’Anthony
Jun 15, 2024 -

Michael responded

Best service experience ever Pleasure to have done business with them