Hendrick Kia of Cary

I had a very positive experience with my Kia Sorento with Josh Bateman (Sales Advisor) and Matthew Arrington (Finance Mgr.) at Kia in Cary, NC. Josh was genuinely concerned about what I was looking for pric Josh Bateman (Sales Advisor) and Matthew Arrington (Finance Mgr.) at Kia in Cary, NC. Josh was genuinely concerned about what I was looking for price, features, color and milage as a sales advisor. Matthew Arrington offered personalized and outgoing services in the loan process. He was very detailed and explanatory throughout the loan process. I will return for my next vehicle purchase or upgrade. N. Robinson (NC). More

I had a really great experience buying a car from Todd Adams!!! He helped me every step of the way! It’s nice to walk in a dealership and feel comfortable!! Thank you for the beautiful car and wonderfu Adams!!! He helped me every step of the way! It’s nice to walk in a dealership and feel comfortable!! Thank you for the beautiful car and wonderful customer service Todd Adams!! More

My service person was very nice and helpful but there were 4 team members in the office when I entered (bith to drop my car off for service and to pick it up) and none of them were wearing masks at any t were 4 team members in the office when I entered (bith to drop my car off for service and to pick it up) and none of them were wearing masks at any time, even though Cary was under a mask mandate indoors. They have a very spacious, covered "outdoor" area that you pull into and park your car. If the dealership does not want to follow the mask mandate, they should be coming out to your car and doing the sign-in paperwork from there. More

My elderly mother brought her car in for service, and they sold her many parts and services (at an astronomical upcharge) that she didn't need using scare tactics. (I'd verified most of these parts befor they sold her many parts and services (at an astronomical upcharge) that she didn't need using scare tactics. (I'd verified most of these parts beforehand) When I immediately went back, they said they couldn't give me the parts they had taken out, and laughed. I asked if they thought those charges were reasonable and they said no, but my mother should have known to check. Exact words: "If she can drive, she should be able to understand what services are" I would never trust them again. Awful preying on customers like that. More

My husband and I drove from Charlotte area to buy a Suburban and I can easily say it was one of the best experiences I’ve ever had at a dealership. Randy and Greg were respectful, they gave us all our Suburban and I can easily say it was one of the best experiences I’ve ever had at a dealership. Randy and Greg were respectful, they gave us all our options and best price available. I would 10/10 recommend you contact these two men for all of your car buying/selling needs. More

I wish there was a way to give negative a Star for rating /reviews. Worse place for car service and don't waste your time scheduling an appointments /reviews. Worse place for car service and don't waste your time scheduling an appointments More

Me and my wife worked with Frankie for about two months to help us find the perfect car he actually ended up calling us back within that time frame with two car offers. Not only did we purchase the kia car to help us find the perfect car he actually ended up calling us back within that time frame with two car offers. Not only did we purchase the kia carnival that we were waiting on but we also got a dodge charger. Frankie went above and beyond to make sure we had everything we needed through the trade and was patience with us as we had different title to work out. Definitely recommend this dealer for all your car buying needs More

Paulo es muy amable y conoce muy bien los carros que vende vende More

Having a Sales Rep with such knowledge of Vehicles and So Costumer Service Oriented like Paulo Morales Really makes The Difference !! Costumer Service Oriented like Paulo Morales Really makes The Difference !! More

Wonderful experience. Your sales rep was knowledgeable and helpful and bilingual in helping our needs and helpful and bilingual in helping our needs More