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Hendrick Kia of Cary

Cary, NC

4.9
258 Reviews

70 Mackenan Drive

Cary, NC

27511

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Showing 258 reviews

November 19, 2024

Paulo is amazing and I recommend him to anyone looking for a car. Especially if they speak spanish More

by didim1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Morales
Nov 21, 2024 -

Hendrick Kia of Cary responded

Hello Didim1234, we appreciate you taking the time to leave us this feedback!

November 18, 2024

Excellent customer service, specially from Paulo Morales with all the managers and the finance department. More

by lufca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Morales
Nov 21, 2024 -

Hendrick Kia of Cary responded

Lufca, thank you for sharing your positive experience!

November 18, 2024

I know Mr. Paulo Morales for many years very profecional sales representative, i strongly recomend him! More

by hermidatache
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Morales.
Nov 21, 2024 -

Hendrick Kia of Cary responded

Hermidatache, we're so glad that we were able to go above and beyond your expectations!

November 16, 2024

Had a great experience buying our new car at Hendricks Kia in Cary! Todd Adams was incredibly knowledgeable, answering any questions we had. It was a pleasure working with him and he made the purchase pro More

by Eva
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Adams
Nov 19, 2024 -

Hendrick Kia of Cary responded

Eva, we're so glad that we were able to go above and beyond your expectations!

November 15, 2024

Called service for an oil change, given 3 months out. I remember Troy Smith said to call him if I needed anything. I bought car months ago. He remembered me and got me in 2 days later. Great customer sat More

by boosheila95
Recommend Dealer
Yes
Employees Worked With
Troy Smith
Nov 17, 2024 -

Hendrick Kia of Cary responded

Boosheila95, thank you for sharing your positive experience!

October 31, 2024

My Daughter and I came in to test-drive three cars with Troy Smith. He was great to work with! Thank you for your patience, Troy! My daughter can be a handful. More

by boosheila95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Smith
Nov 02, 2024 -

Hendrick Kia of Cary responded

Boosheila95, we are glad we could help!

October 15, 2024

Mr. Troy Smith is a wonderful man to work with, very pleasant and fun to talk with. We were coming from 1+ hours away to see a van that had just come in that day. He put a sold sign on it and waited af More

by ftalton2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Smith
Oct 18, 2024 -

Hendrick Kia of Cary responded

Ftalton2, we're glad you had such a wonderful experience with us!

October 12, 2024

I bought my second 2024 Kia K5 back in March-April 2023 after a car accident and Troy Smith not only helped me with my first car, but my second car as well. He was absolutely fantastic and has exceptiona More

by Isabele Dimino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Smith
Oct 18, 2024 -

Hendrick Kia of Cary responded

We appreciate your positive review about your recent experience with us!

October 02, 2024

The experience of buying a car was great with Mr. D'Anthony . He was willing to advise us with patience and knowledge so we felt comfortable during procedures . His courtesy and behavior is outstand More

by Ilirjana
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
D'Anthony
Oct 06, 2024 -

Hendrick Kia of Cary responded

Ilirjana, we are very happy we could provide you with a positive experience!

September 10, 2024

Where do I begin everything from buying my Kia to getting it serviced the worst car buying experience in my life then the service department over a month to get a oil change then after 3 hrs I went and got m More

by Bschoolz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Everyone
Sep 13, 2024 -

Hendrick Kia of Cary responded

Bob, it is disappointing for us to hear that your experience was anything less than great. We reached out to you yesterday regarding your experience and this subsequent review. I would appreciate a call back so we can discuss and hopefully turn it around to a positive! Thank you, Luke LaVoie 919-388-2680

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