Hendrick Honda of Charleston

Scheduled appointment to replace one tire under warranty. Arrived promptly and waited, and waited, and waited. Almost 2 hours later my tire was replaced. I appreciate that they were short on service men, how Arrived promptly and waited, and waited, and waited. Almost 2 hours later my tire was replaced. I appreciate that they were short on service men, however they could easily have notified me of the delay. Not their standard service performance. Eddie was very cordial. They did comp me the $20 fee for mounting the tire. More

Outstanding sales rep. courtesy, patient and knew everything about the car. Didn't talk down to me. A painless sales experience. Found the perfect car for me. everything about the car. Didn't talk down to me. A painless sales experience. Found the perfect car for me. More

I was completely satisfied. I loved the service. I felt completely comfortable and all my questions were answered with complete authority and I felt at home. completely comfortable and all my questions were answered with complete authority and I felt at home. More

I’m usually apprehensive dealing with car dealerships, so I’m happy to say that my experience with Hendrick was excellent. Their team worked with me at my pace, and they helped me find the exact vehicle I ne I’m happy to say that my experience with Hendrick was excellent. Their team worked with me at my pace, and they helped me find the exact vehicle I needed. They worked hard to help me with my situation so I’d be approved to get the vehicle my family needed very much. Kayla Pack gave us the best car-buying experience I’ve ever had. I absolutely recommend Hendrick to everyone. More

Mark B takes great care of his customers! And explains things in a way you can understand! Appreciate the ability to get in quickly and have my tire taken care of. things in a way you can understand! Appreciate the ability to get in quickly and have my tire taken care of. More

Always a pleasure dealing with the service department. All the people are always so pleasant. That is one reason why I stick with Rick Hendrick’s Honda of Charleston Honda! All the people are always so pleasant. That is one reason why I stick with Rick Hendrick’s Honda of Charleston Honda! More

We had the pleasure of working with Kayla Pack yesterday while purchasing a new car. Our communication began through texting as I was busy & couldn’t talk on the phone. (I prefer texting!) We made a same da while purchasing a new car. Our communication began through texting as I was busy & couldn’t talk on the phone. (I prefer texting!) We made a same day appointment & went that afternoon to test drive 3 Honda Accords we were interested in. The best part of the whole experience was that Kayla was never pushy or trying to talk things up or play games. She was honest, educated, and let us communicate as a couple about what we liked / didn’t like about each car. She never butted in, tried to push anything on us and simply made the experience pain free. She was patient & froze her poor self out in the lot as we were semi indecisive about our final decision. Kayla was great about explaining & demonstrating the features of each car. From the moment we arrived to the time we pulled away with a beautiful new car was under 3 hours. She was professional, pleasant and a delight to work with. If you’re on the hunt for a new ride, I highly recommend going to meet Kayla! 10/10 experience start to finish. More