Hendrick Honda of Charleston

Love dealing with these guys. They clearly explain every thing, options, time frame, costs etc. Mark was great this last visit. They found the problem and I was out of there about 30 minutes sooner than exp thing, options, time frame, costs etc. Mark was great this last visit. They found the problem and I was out of there about 30 minutes sooner than expected. More

Excellent service, whether in sales or service! This is my third Honda, all from this dealership. Will be back again!! I consider the Hendrick employees my family. my third Honda, all from this dealership. Will be back again!! I consider the Hendrick employees my family. More

Horrible! Was sold a car with known problems which didn’t show up for 6 months and even though have a complete warrantee, it’s not covered. They only want money. show up for 6 months and even though have a complete warrantee, it’s not covered. They only want money. More

It’s hard to evaluate a routine service visit. I will commend my service rep, Joe. He was very efficient and knowledgeable about the required service. The wait was not too long. commend my service rep, Joe. He was very efficient and knowledgeable about the required service. The wait was not too long. More

I've never written a negative review, but now its my only recourse. I took my high mile 2008 Odyssey with an oil leak/pressure issue. I paid the $500 diagnostic fee and the recommended $3000 in repairs, beca recourse. I took my high mile 2008 Odyssey with an oil leak/pressure issue. I paid the $500 diagnostic fee and the recommended $3000 in repairs, because we needed to van running as a delivery vehicle. On pick up day the van misfired less than 1 mile from dealership. I was told that the new problems were due to past repairs and now a used engine for another $2000 was recommended. I refused anymore work and had to scrap my van full of new OEM Honda parts (I think). Service department manager responded with 1 email blaming past work. They have no problem taking $3500 whether they fix your vehicle or not! More

Gary did a great job! Thank you for the service and your professionalism. The service was completed quickly and the communication was perfect. Thank you. professionalism. The service was completed quickly and the communication was perfect. Thank you. More

The Service was friendly, efficient, and helpful. The waiting area was clean and comfortable. The work was completed on time and in a satisfactory manner. waiting area was clean and comfortable. The work was completed on time and in a satisfactory manner. More

They were efficient, friendly and helpful. Their service department is always on top of their game. I had a great experience. I would definitely recommend Hendricks Honda. department is always on top of their game. I had a great experience. I would definitely recommend Hendricks Honda. More

Scheduled appointment to replace one tire under warranty. Arrived promptly and waited, and waited, and waited. Almost 2 hours later my tire was replaced. I appreciate that they were short on service men, how Arrived promptly and waited, and waited, and waited. Almost 2 hours later my tire was replaced. I appreciate that they were short on service men, however they could easily have notified me of the delay. Not their standard service performance. Eddie was very cordial. They did comp me the $20 fee for mounting the tire. More

Outstanding sales rep. courtesy, patient and knew everything about the car. Didn't talk down to me. A painless sales experience. Found the perfect car for me. everything about the car. Didn't talk down to me. A painless sales experience. Found the perfect car for me. More