
Hendrick Honda of Charleston
Charleston, SC
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Went in for oil change. This and tire rotation was completed. Was informed by Greg of the Master Cylinder seal recall of which I hadn't yet been notified. I had the recall work done and this saved me completed. Was informed by Greg of the Master Cylinder seal recall of which I hadn't yet been notified. I had the recall work done and this saved me a trip. Gregs time to complete work was close. Since your coffee is good I didn't mind the wait. Reading material is average. However when I had service at Coggins in Jacksonville Fl. they provided donuts, rolls & fruit. Just a suggestion! ( extra points) More
Never had another dealership work as hard as this one to get me into a new car. I wish to thank these guys very much. The guys who helped me were very motivated to help me and to not just sell a new car but get me into a new car. I wish to thank these guys very much. The guys who helped me were very motivated to help me and to not just sell a new car but to build a relationship with the customer. I appreciate this old school form of business, because it is the same principles I bring to table at my job. More
Con artists - make sure you pay attention, they are swindlers and fast talkers. If you agree on a price make sure you double check the interest rate and if you agree on a interest rate make sure they d swindlers and fast talkers. If you agree on a price make sure you double check the interest rate and if you agree on a interest rate make sure they don't change the years on the loan. If you think everything is legit - make sure they don't go in the other room and come back and try to rush you out with different paperwork then you agreed on - they are probably about to con you like they did me. More
Honda goes above and beyond the call of duty when it comes to customer service. This is my first Honda vehicle. A shuttle service is offered although yesterday it didn't work with my schedule; complimen comes to customer service. This is my first Honda vehicle. A shuttle service is offered although yesterday it didn't work with my schedule; complimentary bottled water, flavored coffee and tea are offered. There must have been 15 cars being worked on at the same time and the wait time is much less than other repair shops I've been to in the past. I watched out the service door from time to time yesterday and there was always a man working on my van. Thank you! More
Brian Mullinax was great to work with while I was looking for a car at Hendrick Honda of Charleston. He knows his product well. He made the process of finding what I need simple and easy. Brian greets me whe for a car at Hendrick Honda of Charleston. He knows his product well. He made the process of finding what I need simple and easy. Brian greets me when I take my Honda to have it serviced at Hendrick Honda of Charleston. More
I was very pleased with my recent visit to Rick Hendrix Honda in Charleston,SC. I was not sure how my experience at this dealership was going to be. As I drove into the dealership, I was greeted by a very Honda in Charleston,SC. I was not sure how my experience at this dealership was going to be. As I drove into the dealership, I was greeted by a very nice yourg man. When I told him what I was looking for, he porceeded to show me exactly what I was looking for. He seem to know the ins and outs from the brand of car to the financing.I have recommened this dealership to my family and friends. More
Sam did a good job. Wish there could have been more flexible on pricing. Only uncomfortable part was the sell job (not by sam) by the dealership on "insurance" for quality issues on product - aka "ext flexible on pricing. Only uncomfortable part was the sell job (not by sam) by the dealership on "insurance" for quality issues on product - aka "extended warranty-bumper to bumper".....working for aircraft industry, i often wonder how many people would board a plane that needed an "extended warranty" on a "Certified Used" by the company who produce the product....? More
Very pleasurable time dealing with Kelly. She was very polite and not pushy. I would recommend her to a friend. I love the cars she showcased to me. I ended up getting a Honda CRV, and I just love it. Ver polite and not pushy. I would recommend her to a friend. I love the cars she showcased to me. I ended up getting a Honda CRV, and I just love it. Very good pick up and price on it was very reasonable. I will return here for my next car. More
Kevin has always gone out his way to be helpful. He knows a lot about my car since I have been coming to the shop for the last 11 years. Brian has also gone the extra mile for my old car offering me ad knows a lot about my car since I have been coming to the shop for the last 11 years. Brian has also gone the extra mile for my old car offering me advice about what parts need to be replaced and why. Thanx to both of you guys for your patience. More
From the phone call to Kevin Mink to schedule my CRV's 30,000 mile service, to when I brought the car in (within 1 day of my call), he made it very easy to do so. He was accurate in forecasting the amount 30,000 mile service, to when I brought the car in (within 1 day of my call), he made it very easy to do so. He was accurate in forecasting the amount of time needed to do this very thorough servicing and the cost for it.His pleasant manner and his very detailed explanation of the Multi Point Vehicle Inspection left me feeling very comfortable about dealing with him and Hendrick Honda. More