Hendrick Honda of Charleston

Made the purchase process easy and listened to what I was looking to accomplish. Also went though all the options and set up my Bluetooth and Apple Car Play before I left. looking to accomplish. Also went though all the options and set up my Bluetooth and Apple Car Play before I left. More

I went to a Honda dealership several times about my car making a noise, At first they didn’t hear anything. I got tired of taking time off from work to let this other dealership do a diagnostic test just c making a noise, At first they didn’t hear anything. I got tired of taking time off from work to let this other dealership do a diagnostic test just come back with nothing.So I decided to take it to Hendrick Honda. They customer service was amazing from the time I walked into the door until the time I left. Finally someone heard the noise. By the time I got to the service desk they already ordered the parts for my car. They most definitely has my business from this point forward. I love the wonderful customer service! More

Nikki Joyce and Ryan Callahan are awesome folks to deal with at Hendrix Honda the service was great with at Hendrix Honda the service was great More

If you are headed to Hendricks Honda of Charleston go and special request for Jay, the salesman of the mouth! He was amazing. Such a sweet and humble spirit looking to make you the best and honest deal. Impe special request for Jay, the salesman of the mouth! He was amazing. Such a sweet and humble spirit looking to make you the best and honest deal. Impeccable service! He wasn’t pushy or overbearing just kind and knowledgeable! More

Jacob made the process of finding a car as painless as possible. Great experience that I look forward too again when my daughter starts driving. possible. Great experience that I look forward too again when my daughter starts driving. More

Ask for Jacob Williams! Very knowledgeable, and easy to work with. If you're in the market for a new car I can't recommend working with him enough. Very knowledgeable, and easy to work with. If you're in the market for a new car I can't recommend working with him enough. More

Very friendly staff! Clean and comfortable showroom. Was treated with respect and everything was explained to me throughout the process. 5/5 would absolutely recommend! Clean and comfortable showroom. Was treated with respect and everything was explained to me throughout the process. 5/5 would absolutely recommend! More

Jacob was a rockstar and super friendly. He totally helped with all of my needs and got me a great deal on a great car! helped with all of my needs and got me a great deal on a great car! More

We had a great experience at this dealership. The Sales Manager Ryan Callahan and Finance Manager Yahia Shurafa were very very helpful,extremely knowledgeable and professional. Manager Ryan Callahan and Finance Manager Yahia Shurafa were very very helpful,extremely knowledgeable and professional. More

Worst dealership I have ever dealt with! We purchased a new vehicle for my son a few weeks ago. I was told upfront it was OK to go through our bank for financing. We were paying half out of pocket and fina new vehicle for my son a few weeks ago. I was told upfront it was OK to go through our bank for financing. We were paying half out of pocket and financing the rest. I was treated like I was trying to steal the vehicle. First off they refused to send a purchase order to my bank, they told me I had to pay for the vehicle first. My bank had to call and speak with a manager in order to get any paperwork. One of the guys in the finance department actually yelled at me over the phone. Trying to actually close on this vehicle was very disappointing. Lack of communication and response. After closing on the vehicle we realized the flash drive we were given with the closing paperwork was empty. We reached out to our salesman and he was supposed to work on getting us another flash drive. Of course we never heard back from him and I had to call on three different occasions. Someone actually called me back after the 3rd call and said they’d have one waiting for me. Of course when I arrived to pick it up, they did not have it ready!! Still waiting on the maintenance package information… If we would’ve had more of an inventory at other dealerships, we would’ve walked away. I would not recommend this dealership and will never buy from them again!!! More