Hendrick Honda of Charleston

I love coming to Hendrick Honda to get service completed. I received an oil change last time and had a cargo net installed. I was given a discount on my oil change when i really needed that and i really ap I received an oil change last time and had a cargo net installed. I was given a discount on my oil change when i really needed that and i really appreciated that. It was a financial burden that was not an issue and I was still able to get the required oil change. I will ALWAYS bring my car to get service here because of the wonderful customer service and the fast way that my car is completed. Today when I went in to obtain my 2nd oil change, the service guy mentioned to me that it was time for my tire rotation. That has never been mentioned to me and in the long run, saved me money on purchasing new tires to early..... Thank you Hendricks Honda!! More

This was our first time that we considered leasing a car and we had many questions. Sam was very knowledgeable and patient with all of our questions. Sam took us around the facility and introduced us to oth and we had many questions. Sam was very knowledgeable and patient with all of our questions. Sam took us around the facility and introduced us to other employees, including the service department, which was very important to me. As a female, it is not always a pleasant experience having to take your car to be serviced, for various reasons. After looking at subsequent dealerships, I knew that I felt most comfortable bringing my car back to the Honda dealership to be serviced and for any additional business transactions in the future. When it was time to buy the car, Sam had the one that we picked out cleaned and ready to go before we got to the dealership. The turnaround time to sign the paperwork was very reasonable and Sam went over everything with us. He even assisted us in adding the vehicle to our car insurance. I have driven Hondas before and know that they are great cars, so we are very fortunate to have a great Honda dealership in our community. More

Everyone has alway been so helpful when I have visited for service work.As a woman, I don't mind taking my car is to be serviced. Some service areas are so uncomfortable The service advisors are informed for service work.As a woman, I don't mind taking my car is to be serviced. Some service areas are so uncomfortable The service advisors are informed and helpful. Thanks for doing such a great job !!! More

This Honda dealership went the extra distance to make the deal and did not pull teeth to do it. Excellent sales manager and professional sales team. Much better experience than I am used to. I deal and did not pull teeth to do it. Excellent sales manager and professional sales team. Much better experience than I am used to. I will be a return customer.... If we are still driving cars in 5 years... More

My sales rep, Sam Latto, was very knowledgeable and helpful with information on the 2011 CR-V. His calm nature helped make my purchasing transaction very smooth and stress free. I feel this has been th helpful with information on the 2011 CR-V. His calm nature helped make my purchasing transaction very smooth and stress free. I feel this has been the best vehicle purchase I have ever experienced. More

Frank was so helpful and really sold the Odyssey to us. He knew everything about how the car operates and made the sale as pleasant as could be. He did a great job and made us comfortable with the car bef He knew everything about how the car operates and made the sale as pleasant as could be. He did a great job and made us comfortable with the car before we left the showroom. We did not want to switch from the Nissan but he was so convincing about the Honda quality that we changed our minds. More

Very friendly service adviser who showed us our options, presented us with a realistic time line for services & presented us with honest information. Would highly recommend others to use this service garage presented us with a realistic time line for services & presented us with honest information. Would highly recommend others to use this service garage based upon my experience. As a business owner I wish I had more employees like the young man who helped us today! More

I am always pleased with the service I receive at Hendrick Honda of Charleston. I have worked with Greg Engert on numerous visits and he is very knowledgable and pleasant to work with.He explains thi Hendrick Honda of Charleston. I have worked with Greg Engert on numerous visits and he is very knowledgable and pleasant to work with.He explains things very well. The waitng area is comfortable. The whole staff is friendly. The shuttle service is also a very nice thing to offer I have needed a ride to work a couple times. Overall the service was excellent. Susan Bryant More

Robbie greeted me right away when I drove into the service area. He received and credited my coupon and started the process of the oil change. Chris greeted me very warmly and promptly drove the car b service area. He received and credited my coupon and started the process of the oil change. Chris greeted me very warmly and promptly drove the car back to begin the oil change. They also performed an easily readable vehicle inspection. Because of the coupon, the price including tax was only $17.34 which is less than Jiffy Lube. I think everything was completed and I was back on the road in less than 30 minutes. More

Went in for oil change. This and tire rotation was completed. Was informed by Greg of the Master Cylinder seal recall of which I hadn't yet been notified. I had the recall work done and this saved me completed. Was informed by Greg of the Master Cylinder seal recall of which I hadn't yet been notified. I had the recall work done and this saved me a trip. Gregs time to complete work was close. Since your coffee is good I didn't mind the wait. Reading material is average. However when I had service at Coggins in Jacksonville Fl. they provided donuts, rolls & fruit. Just a suggestion! ( extra points) More