Hendrick Honda of Charleston

Ernie Banks and Bernie Boettcher were very, very helpful. My old car was totaled last month and although I needed to find a new car rather quickly, neither Ernie, nor Bernie, were overly aggressive in their My old car was totaled last month and although I needed to find a new car rather quickly, neither Ernie, nor Bernie, were overly aggressive in their efforts to earn my business. Their patience with me played a major factor in my decision to purchase a car from Hendrick Honda. More

Our sales associate, Jim Ozturk was honest, very personable, and helpful in every respect. We liked Jim from the outset. Hendrick Honda is very fortunate to have Jim as one of their sales associates personable, and helpful in every respect. We liked Jim from the outset. Hendrick Honda is very fortunate to have Jim as one of their sales associates. This is the eighth new car we have purchased and we have played the new car "buying game" with more than one dealership. This was unlike most other experiences we have had. Jim made it that way. There was no pressure and no hassles--no having to meet the sales manager prior to leaving the dealership on the first visit to hear the "what kind of deal can we make today" pitch. We used the USAA Car Buying Service which the dealership participates in and that assisted us in our purchase. That was a factor in our selection of Hendrick Honda. We were very impressed with the appearance and professionalism of the dealership overall. More

i have rated this because the Hendrick Honda Of Charleston is the best dealer i' ve been to so far, they took care of us right away giving us great customer service and filling our needs, mr. Bern Charleston is the best dealer i' ve been to so far, they took care of us right away giving us great customer service and filling our needs, mr. Bernie was very helpful and friendly with us, he made the impossible to give us the car we wanted and he made that dream come true. we are very happy with our purchase, the car is great, brand new, good price.I definetly recoomend this place if your looking for a great car,great customer services and great price. More

BRIAN HAS HELPED BOTH MY MOTHER AND US PURCHASE OUR NEW HONDAS FROM HENDRICK HONDA. HE ALWAYS DOES WHAT HE CAN TO MAKE HIMSELF AVAILABE WHETHER BY PHONE, EMAIL OR IN PERSON. HE HAS THOROUGH PRODUCT KNOWL HONDAS FROM HENDRICK HONDA. HE ALWAYS DOES WHAT HE CAN TO MAKE HIMSELF AVAILABE WHETHER BY PHONE, EMAIL OR IN PERSON. HE HAS THOROUGH PRODUCT KNOWLEDGE - WHAT I REALLY LIKE IS THE FACT THAT HE DRIVES WHAT HE'S SELLING. HE ANSWERS OUR QUESTIONS DIRECTLY AND PROMPTLY WHICH IS VERY IMPORTANT FOR US IN PURCHASING A CAR. More

It is always a pleasure to go to this Honda dealership. The staff is friendly and knowledgeable. The price is reasonable and fair. The service is excellent. I believe in Honda. It's the only kind of ca The staff is friendly and knowledgeable. The price is reasonable and fair. The service is excellent. I believe in Honda. It's the only kind of car I've owned for many years. I am a Honda girl! More

The reason for my bad overall experience was because I had asked for my tires to be rotated and after getting home realized they were not, also I was told I have a possible oil leak and there is no oil dr had asked for my tires to be rotated and after getting home realized they were not, also I was told I have a possible oil leak and there is no oil dripping on the ground when I pull out of my spot. I felt as though they were trying to get me to spend more money than I had too. As for the price, I had a coupon for $14.95. This issue has nothing to do with Greg it is the service department that received this end result. More

I received a 60,000 mile service. The tires were not rotated. I can tell this by what tire wear was indicated by the mechanic. The battery was changed, however the electrolyte residue was not cleaned rotated. I can tell this by what tire wear was indicated by the mechanic. The battery was changed, however the electrolyte residue was not cleaned and looks unprofessional. The car was not cleaned or vacumned, which I would expect for a repair bill that exceeds $700. A coolant flush was also recommended, however from what I have read this service is not scheduled until 120,000 miles or 10 years. I would like further clarification on this matter since this implies recommended repairs that are not required. I will no longer do business with this service department. More

Over the years it has always been a hassle to purchase a new car. That being the case this time it was very refreshing dealing with Brett Tillman and the Hendrick Honda Team. Brett was very pleasant, explai new car. That being the case this time it was very refreshing dealing with Brett Tillman and the Hendrick Honda Team. Brett was very pleasant, explained the offerings of the car and got us to point where we wanted to buy the car from him. His pricing was good and this resulted in us purchasing the car with a minimum of effort. On the day we took delivery he also made that relatively painless and based on our relationship him would recommend him and Hendricks to friends. Kathleen L. Braddock More

I have had a 15 year relationship with Hendricks Dodge and had two Dodge vans serviced there. When I decided to downsize, I immediately decided to try to work with Hendricks Honda since I was very intere and had two Dodge vans serviced there. When I decided to downsize, I immediately decided to try to work with Hendricks Honda since I was very interested in the Fit and had done considerable research about the car. Foremost, I was interested in reliability, mileage and the Fit's storage capacity. Frank Giovannone was very cordial,informative and professional. Even though I did have my husband with me, I felt that Frank was talking to me. I think that the price was fair; since this was a used car I also was concerned with warranty issues. \\ I hope to have a great Honda experience. More

This was the second time I worked with Paige and she was amazing again! I loved her. She did everything she possibly could to get me in the car that I wanted. She was personable and funny, as well as sup amazing again! I loved her. She did everything she possibly could to get me in the car that I wanted. She was personable and funny, as well as super knowledgeable and informative about all the vehicles. When it came time to finance the vehicle even though he was the only finance guy there, Mr Bowers (who had been working his tail off and hadn't even had a bathroom break since I arrived around 1pm - it was nearly 6pm) had an amazing attitude and walked me through all the paperwork, explaining everything beyond my satisfaction. He helped me get a great sales rate and advised me on the best finance options available for my situation. I would ABSOLUTELY go back, and recommend both of them to my friends. They were wonderful and are going on my Christmas card list More