Hendrick Honda of Charleston

While I loved my Mazda Tribute, I needed more space. After days of research online, I decided that I wanted to either look at a Honda Pilot or Ford Expedition. Ross Patel contacted me and we set up an After days of research online, I decided that I wanted to either look at a Honda Pilot or Ford Expedition. Ross Patel contacted me and we set up an appointment for a Saturday morning. Unfortunately, the vehicles I wanted to look at were at other Hendrick locations. Ross did have an Acura MDX on the lot. I didn't even consider an Acura since they were out of my price range. But after driving this extremely well taken care of, single owner MDX, I loved it! Ross knew this was not my first ride on the purchasing merry go round and was very respectful of that. In the past I have dealt with pushy salesmen, rude salesmen, and lazy salesmen. Ross is NONE of the above. He is professional and careful to keep what I was looking for in the forefront of the sales process. I got my MDX at a fantastic price with a lower payment than what I had before! I would definately recommend asking for Ross Patel when you stop by Rick Hendrick Honda on Savannah Hwy. You will not regret it! More

This was my first time buying a car. My overall experience was top of the notch. I came to the dealership two weeks prior to purchasing my 2013 Honda Accord. I then e-mailed my sales rep Anthony Ha experience was top of the notch. I came to the dealership two weeks prior to purchasing my 2013 Honda Accord. I then e-mailed my sales rep Anthony Harrison on what kind of car I wanted. His response was very professional as well as quick. I went in wanting to buy a used car, but ended up buying a new one. I'm pleased with the choice I made as well as the great customer service this dealership had to offer. I would recommend anyone to purchase a car from here as well as refer them to Anthony Harrison. Mr.Bernard was also very helpful with determining how much I could afford financially. More

I started looking at and researching cars around June/July 2012. At that time I had a 2007 Nissan Maxima that I had had for almost four years. I loved my Maxima but had purchased it with my ex-hus June/July 2012. At that time I had a 2007 Nissan Maxima that I had had for almost four years. I loved my Maxima but had purchased it with my ex-husband and just could not afford the payment and the gas anymore and was ready for a change. My very first car was a 1984 Honda Accord that I drove it until I couldn't anymore. After that I had SUVs until I got the Maxima. I thought long and hard about what I wanted and finally decided that I wanted to go back to my first- a Honda Accord. In January I was running errands near Savannah Highway with my roommates two dogs in the car and I said to myself, "lets ride through the Honda dealership". So after circling the parking lot twice and getting out to look at a couple of 2013 Accords I decided it was time to bring the dogs back home and look online again at Hendricks stock and later decided to go talk with a sales rep. This was January 30th and when I walked in the door at Hendrick I was greeted with a great smile and asked immediately how I was doing by James Echon. We then proceeded to get down to business. I told James that I had circled the parking lot earlier and wanted to look at a couple of the Accords that I had seen earlier. The first Accord I sat in I immediately fell in love. We took the Accord on a test drive and I could not believe how well it rode, drove and got up and went, especially being a 4 cylinder, 185 horsepower!!! After test driving another Accord but really liked the first one(the main difference was leather versus cloth seats- leather won). After we returned to the dealership we started the negotiations. This is never really a fun part of anything major but it has to be done. After getting together the loan payoff on my Maxima and the trade in value the negotiations got deeper. That is when James got Ron WIlkin to join in the negotiations. after about 4-5 hours at the dealership that day I told the guys I had to do a little more research and "sleep on it". I know this was stressful for James and Ron but this was a major decision for me and I had to make sure it was right with me and that I would be back the next day by noon. Well the next morning James called me around 10 A.M. to say that Ron wanted to see me as soon as I could be there he had some good news. Well this got me excited so I got ready and went back to Hendrick Honda and walked in to be greeted the same way as the day before by James and Ron. Well Ron came over and wrote a figure down that I liked. I told them I needed to check the insurance, taxes,etc. Ron and James really wanted to see me in this car because I think they could see how happy I was. Well, I GOT THE CAR I WANTED AND I LOVE IT!!!!!! I have had the car for a month now and have gotten 500 miles on three different tanks of gas which makes a big difference to my wallet, my insurance is cheaper and my payment is cheaper than the Maxima. I can say this was the best car buying experience I have had in a while and it is all due to James and Ron. I am so happy that I made this decision and I will recommend anyone to shop at Hendrick Honda. More

I came to Hendrick Honda of Charleston on Feb. 26,2013 to purchase a vehicle. Mr. Anthony Harrison was my sale rep.he was very professional and was determined that i purchase a vehicle and now I'm very happy purchase a vehicle. Mr. Anthony Harrison was my sale rep.he was very professional and was determined that i purchase a vehicle and now I'm very happy with my Mazda he help me pick out. i would recommend anyone to Mr Harrison he makes sure your happy with the vehicle u purchase and he was very helpful and patient with me and i thank him for helping me find the right car that fits me personally and financially. If anyone goes to Hendrick Honda of Charleston i recommend that yall ask for Anthony Harrison, he's very helpful and professional. thanks again More

I came with many questions, never having had a leased automobile before; but Paige was patient and resourceful in answering all of them. Matters about finances were sought from another department, but automobile before; but Paige was patient and resourceful in answering all of them. Matters about finances were sought from another department, but she was helpful with every one I asked. She was thorough and concise with the answers. She spent plenty of time in the car explaining the many functions and pointing out options. Despite the fact that I had not brought my vehicle with me that day, she was accommodating and allow me to bring it the next day. .Her manner was positive, respectful and pleasant. A good representative of your firm! Claire More

I was trying to help my 85 year old mother find a Honda Civic Coupe and to trade in her old car too. We went to Hendrick Honda on Savannah Hwy. and met Paige Suttle. She was professional, knowledgeable a Civic Coupe and to trade in her old car too. We went to Hendrick Honda on Savannah Hwy. and met Paige Suttle. She was professional, knowledgeable and answered all my questions or found out the answers. Paige worked hard to get the price that my mother wanted on the car. I am now happy that my mother is driving a safe, reliable car and I don't have to worry about her driving her old car. Everyone from the salesperson, Paige, sales manager, John, and finance person made this a painless transition for my mom and me. Thank you Paige. Sincerely, Maria Long More

Buying a car is fast, easy and a pleasure when you deal with Frank Giovannone. Bought my third car from Frank and I will definitely deal with him in the future. Highly recommend Frank, John and the Hendric with Frank Giovannone. Bought my third car from Frank and I will definitely deal with him in the future. Highly recommend Frank, John and the Hendrick Honda team to anyone buying a car. More

Frank G is the master salesman! He is professional, knowledgeable, thorough with a great follow up. We left the dealership happy and excited with the car that we wanted and at a price we quoted. Mr G knowledgeable, thorough with a great follow up. We left the dealership happy and excited with the car that we wanted and at a price we quoted. Mr G you are the best! You certatinly delivered what you promised. Thank you for a no sweat car purchase. More

Shane was a pleasure to work with!! Shane is very friendly and knowledgeable. This is the third new Honda that I have purchased from Hendrick Honda and will never go anywhere else. friendly and knowledgeable. This is the third new Honda that I have purchased from Hendrick Honda and will never go anywhere else. More

We were dreading having to go through the process of purchasing a new car, which I refer to as "doing the dance." However, our experience with Paige Suttle was good in that she was very professional and purchasing a new car, which I refer to as "doing the dance." However, our experience with Paige Suttle was good in that she was very professional and knowledgable about the CR-V in which we were interested. We did not make a decision on our first visit but returned a week later and ordered the choices we wanted in the car, which arrived within a week. Paige explained the technology of the features and encouraged us to return for further explanations if necessary. Everyone at the dealership was courteous and helpful. We appreciate their helpfulness. Many thanks to Paige and her team. More