Hendrick Honda of Charleston

We had a serious problem with staining on our upholstery on our Honda CRV. We tried to get it cleaned to no avail. We were able to take it to Hendrick Honda and have it cleaned and treated for a decent pric on our Honda CRV. We tried to get it cleaned to no avail. We were able to take it to Hendrick Honda and have it cleaned and treated for a decent price. We had already had it professionally cleaned and they could not remove the stains (from water!). We got the car back in mint condition. More

I had a good experience at Hendrick Honda in Charleston. Paige Suttle was my sales consultant and she was the main reson I was able to walk away happy. I came there for a car that I wanted, and she (and Ri Paige Suttle was my sales consultant and she was the main reson I was able to walk away happy. I came there for a car that I wanted, and she (and Rick in finance) made sure that I left with that car. Paige Suttle has a genuinely kind personality which makes her a great sales consultant. If you are in need of a new or used vehicle, I recommend that you request Paige Suttle to assist you! More

Went to Hendrick Honda to buy my first car and had a great experience. Frank came out to greet me and was very patient, helpful, knowledgeable, and friendly throughout the process. I ended up with a 200 great experience. Frank came out to greet me and was very patient, helpful, knowledgeable, and friendly throughout the process. I ended up with a 2008 Scion xD in good condition, and I'm very satisfied with my purchase. In all likelihood I'll go back to Hendrick Honda the next time I buy a car. More

Frank was very friendly and extremely helpful! All of the staff were kind and attentive to our needs. The tint job was done while we waited and it looks great. staff were kind and attentive to our needs. The tint job was done while we waited and it looks great. More

My husband and I went into the Charleston Honda location just to look because my Accord's lease was up at the end of the month. I was hesitant because I had always bought my Honda vehicles (six total so far just to look because my Accord's lease was up at the end of the month. I was hesitant because I had always bought my Honda vehicles (six total so far)from my Honda dealership at home. We were BLOWN AWAY by the customer service we received! Valery was great and very knowledgeable about the products. We ended up picking a brand new Honda Pilot and LOVE it! Everyone at this Honda dealership from Valery, the Sales Manager, and the gentleman in financing were great and easy to work with...they even put the NCAA Baseball Championship game on while we waited because my team was playing! I would highly recommend this Honda and Valery to anyone looking to purchase a new vehicle! More

I've worked with a competing Honda dealership for 5 years, buying a new car every 9 months like clockwork. They weren't willing to work a two car deal with me after multiple sales people and managers. years, buying a new car every 9 months like clockwork. They weren't willing to work a two car deal with me after multiple sales people and managers. I took a chance on Rick Hendrick and I'm glad I did. They worked both deals and we ended up with nicer cars in better shape and for a far better price. I can't thank Paige, John and Bernard enough for taking care of us and I look forward to bringing my return business there in the future. I'm also located out of Goose Creek, but it was absolutely worth the drive. More

I stopped by unannounced recieved a warm welcome was told the service should take about an hour 45 minutes later I was back on the road great service. the service should take about an hour 45 minutes later I was back on the road great service. More

Brian was very heplful in getting me the best deal for the CRV I wanted. I was so impressed with his service that I later went back and purchased another vehicle from him for my daughter. Once again he wa the CRV I wanted. I was so impressed with his service that I later went back and purchased another vehicle from him for my daughter. Once again he was able to get me an incredible deal. More

Brian was very knowledgable and i was able to walk out with a new car in about 2 hours! i was very pleased with the service! with a new car in about 2 hours! i was very pleased with the service! More

I am on my 3rd Honda, but I have only been using this dealership for 4 or 5 years now. They have always been very professional and friendly. Lately I've been hit with some pricey things (like a $600 ke dealership for 4 or 5 years now. They have always been very professional and friendly. Lately I've been hit with some pricey things (like a $600 key cylinder replacement to be able to start my car), and then other things like my trunk lock, which i can't afford to fix, and some seatbelt buckle issues. So when i came in this past time and I was facing an almost $1300 catalytic converter replacement when i was just over the warranty miles, I was feeling very frustrated with Hondas; worried that the quality of parts was going downhill, and overall concerned that my faith in Honda and my bragging rights were starting to go downhill. I'm about to start helping my mom look for a used car, and my scope was widening to look at other brands. Sam Latto helped to restore my faith. There is a woman named Mary there, as well, and they both kindly took my multiple calls with questions and concerns as I was doing a little research on issues with catalytic converters. If Sam didn't know an answer right off-hand, he would find out and call me back promptly. I came to pick up my car because i wasn't ready to commit to having the service done yet due to the expense, and the part wasn't in stock, and i wanted to research it more. When i got there, Sam Latto was filling out a Goodwill warranty request for me, which i was very appreciate of. He got back to me when he said he would, with good news that Honda was going to cover 80% of the repair. He ordered the part, and called with updates to keep me informed. I had the repair done, and overall had a great experience, when it could have gone the opposite way. Sam Latto gets high marks in my book for friendliness and reliability. And icing on the cake, was being shuttled back and forth by Hank, who has been doing the shuttle service for them for years now. It's always a pleasure to have a conversation with him on the way there and back. :) More