Hendrick Honda of Charleston

My wife and I have always been very pleased with the service at Hendrick Honda. Representatives are very friendly, especially Tim Brock who always greets us by name and gives us great advice on service service at Hendrick Honda. Representatives are very friendly, especially Tim Brock who always greets us by name and gives us great advice on service needs for our cars. More

What a pleasurable experience I had at Rick Hendrick Honda of Charleston. I typically take my car to a local shop but after receiving a coupon in the mail I decided to try Hendrick Honda. I am so glad I Honda of Charleston. I typically take my car to a local shop but after receiving a coupon in the mail I decided to try Hendrick Honda. I am so glad I decided to take my car back where I purchased it, because upon my arrival Timmy greeted me and was very friendly and knowledgable of my needs. After this experience I know I will always return to Hendrick Honda for all my car service needs. Thank you again for making what can be a stressful situation a very relaxed situation. More

They went above and beyond our expectations to resolve our issue. We received excellent customer services, which can be hard to find these days. We highly recommend the dealership for sales and service. our issue. We received excellent customer services, which can be hard to find these days. We highly recommend the dealership for sales and service. More

Hendrick Honda is a great dealership to deal with and is why I've now bought 3 cars from them. Frank is very easy to work with and is also very helpful. I will continue to purchase our vehicles from Frank a why I've now bought 3 cars from them. Frank is very easy to work with and is also very helpful. I will continue to purchase our vehicles from Frank and Hendrick Honda. More

Frank Giovannone is a superb salesman and we will be referring all of our friends to him. He was very nice and helpful. He made our car buying experience great. referring all of our friends to him. He was very nice and helpful. He made our car buying experience great. More

I started out with Frank in July on a visit by myself.We looked at Civics. I told him it would be a little while before I was ready as my son and daughter had to come with me as I am 78 years old. We came a looked at Civics. I told him it would be a little while before I was ready as my son and daughter had to come with me as I am 78 years old. We came again in late August, then a couple of times in September. I let him know I was looking at other makes. He was always positive and never said any thing negative about other makes of cars.(other salesmen did) He explained how the symtem worked. Today he let me compare the accord to a civic next to each other and when I indicated I was leaning to the accord he pointed out it good features and showed me 4 different colors with the same packages on them. I choised the color and Frank helped us work out a deal that more than satified me. Then we went to finance manager. He also worked out a good deal on the warrentee and maintance package. So you have one happy satified customer. Thank you for having such a great team at Hendrick Hondo! I feel I explained why I felt everyone I ended up dealing with was friendly, very good at their jobs, and very patient with an elderly customer.You should try doing the same.Sorry about colors but don't know how to get rid on them. More

The experience was great! I only have two issues that bother me. 1. I had to drive back twice to complete either forgotten paperwork or inaccurate paperwork. 2. The innaccurate paperwork left off bother me. 1. I had to drive back twice to complete either forgotten paperwork or inaccurate paperwork. 2. The innaccurate paperwork left off the pay-off amount for my old vehicle and may potentially cause me to have to come out of pocket for car payments in October for both my old CRV and the new one, and I do not have that kind of money. I should have caught it, but didn't see it. More

I had the WORST experience at STOKES HONDA and thought id give rick hendrick a try even though I had lost all hope to find the vehicle I wanted. They got right to the point and got me the monthly payments I give rick hendrick a try even though I had lost all hope to find the vehicle I wanted. They got right to the point and got me the monthly payments I needed and gave me over 3,600 more for my trade in than stokes with an amazing honda civic ex less than the lx stokes was trying to sell. I was out and on the road with everything I needed making it the best car shopping experience ever. I would definitely recommend them to everyone GO TO RICK HENDRICKS, they know the value of true customer service and not going to try and hustle you into something you don't want. You will not leave there unsatisfied. Thank You ! More

Frank Giovannone was amazing! He provided a stress free buying experience while making sure I was happy. Purchasing the car I loved and could afford was Franks #1 goal. His honesty and support made for a f buying experience while making sure I was happy. Purchasing the car I loved and could afford was Franks #1 goal. His honesty and support made for a fun experience and put all my worries at ease by walking me through the process. Matt Agosto the sales Manager seemed like someone I have known for years. He answered every and all questions to ensure the deal was perfect for my needs. Thanks Hendrick Honda of Charleston! Matt, Frank you were awesome I wish every major purchase was this comforting. Pease visit Hendrick Honda before buying anywhere else. More

Service department was very attentive to the concerns presented with our 2010 CRV: a rattle that was heard while driving on bumpy roads. They spent time driving the vehicle with and without me. They de presented with our 2010 CRV: a rattle that was heard while driving on bumpy roads. They spent time driving the vehicle with and without me. They determined the cause of the rattle and replaced the part. The dealership, also, recognized the recall for our vehicle and performed that job. Everyone was very friendly and accommodating. Will get my car serviced at this dealership again. More