
Hendrick Honda of Charleston
Charleston, SC
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Great experience purchasing new car. Everyone at the dealership worked hard to earn our business however at the same time were very professional and concerned about us getting what we wanted and making dealership worked hard to earn our business however at the same time were very professional and concerned about us getting what we wanted and making sure we were happy with the purchase. From the moment we walked in until the moment we left everyone was very helpful professional and went out of their way to please us. The following employees we worked with all ranked exceptional in their areas. Matt, Ernie, John Beck (sp?) finance, and Frank G. I appreciate the opportunity to purchase my new car through this dealership and anyone I know looking for a car I will for sure send to ya'll. Thank you. More
Overall, we were very pleased with sales experiance. Salesman, Frank Giovannone, was very friendly and knowledgable with a very pleasant approach and personality. No high pressure sales techniques were Salesman, Frank Giovannone, was very friendly and knowledgable with a very pleasant approach and personality. No high pressure sales techniques were used and salesman let us make up our minds in our time frame without encouragement. John Baek was very knowledgable also and customer oriented. He was very patient and helpfull in explaining process and options to us. We look forward to a continued good relationship. Thank You Mike & Gayle Phillips More
Paige was friendly and informative. She was helpful in selecting a model of Accord which would meet our needs. She was quite knowledgable about the Honda Accord and answered all of our questions. The fol selecting a model of Accord which would meet our needs. She was quite knowledgable about the Honda Accord and answered all of our questions. The followups have been very courteous and we feel like we could call her at anytime. More
I purchased a new Honda Accord with the very excellent assistance of Frank Giovannone and Sam Latto. They were both extremely knowledgeable and patient and made the whole experience very easy. I would r assistance of Frank Giovannone and Sam Latto. They were both extremely knowledgeable and patient and made the whole experience very easy. I would recommend Frank and Sam to anyone who is considering such a purchase. Great customer service! More
This is my sixth consecutive honda and I think it is a great car. The salesman (Brett Tillman) really new the car well and could answer all my questions. He also was very helpful in talking to me on the great car. The salesman (Brett Tillman) really new the car well and could answer all my questions. He also was very helpful in talking to me on the phone when I was having trouble disabling the automatic door locking on the day after the purchase. He was excellent. I did not quite get the deal I wanted, but perhaps my expectations were not realistic. I wish that I had had the option of not accepting some of the add ons that the dealer put on the car after the dealership had received it. I did not like to have to pay for add ons such as the decorative strip, window tinting and other items that drove the price up several hundred dollars. On the other hand, the promotion providing maintenance every 5000 miles for 25000 miles was a real bonus. I have had previous hondas serviced at this dealership and experienced no problems. More
Hendrick Honda of Charleston has the best customer service. I have bought 3 cars from them and I always take my cars there for service. They have the lowest price in town on oil changes. Thanks again. service. I have bought 3 cars from them and I always take my cars there for service. They have the lowest price in town on oil changes. Thanks again. G. Giran More
My recent experience with Hendrick Honda was very unpleasant. The words that would best describe my experience are frustrating, confusing, and a waste of time. I would never recommmend Hendrick Hon unpleasant. The words that would best describe my experience are frustrating, confusing, and a waste of time. I would never recommmend Hendrick Honda to anyone under its current administration. The collaboration between workers are nonexistent, therefore, causing much unnecessary confusion. Also, some of the people I dealt with were very unprofessional. I would not advise anyone to shop here. More
My rating for the dealership has always been great because I was always treated with respect and never pushed into anything that I do not want, the same for the shop, they advise and sugest and give s because I was always treated with respect and never pushed into anything that I do not want, the same for the shop, they advise and sugest and give safety warnings if needed, but alwasy leave the final decission up to the customer, without any pressure. More
When I took my car in to be serviced, Mr. Brock was very helpful. He exlained the details of what need to be fixed very throughly. I really appreciated the fact that he understood my financial situation(sin helpful. He exlained the details of what need to be fixed very throughly. I really appreciated the fact that he understood my financial situation(single public school teacher).Because the repairs were so exspensive, he offered me a few small discounts that really helped and made me feel like Honda cared. I will go to this dealership when I purchase my new Honda. Thank you, Kathleen Renee Gabriel More
I recently purchased a Honda Odyssey from Hendrick Honda in Charleston, SC. I have paid for two oil changes from Hendrick. They do a thorough job, offer a fair price, and they finish the job quickly. in Charleston, SC. I have paid for two oil changes from Hendrick. They do a thorough job, offer a fair price, and they finish the job quickly. More