Hendrick Honda of Charleston

Jason Wheeler immediately came to us as soon as we entered the lot. He introduced himself and asked if we were interested in anything specific and we told him we wanted to see the Honda Fit. He took u entered the lot. He introduced himself and asked if we were interested in anything specific and we told him we wanted to see the Honda Fit. He took us right to the car, and asked if we wanted to drive it. We did, and he got the keys and he drove us part of the way while explaining all of the buttons on the dash, the warranty, and many details about the car. My husband then drove the car and Jason offered me the front seat so I could get the feel of the car while he rode in the back. Again he answered any question that we had. When we got back to the dealership, he immediately told us what they could offer us as a price and my husband told him what we thought we wanted to pay according to the information my husband had gotten on the internet. Jason went to his supervisor and the supervisor came over and explained that the car had a package installed that we really had not been interested in. My husband still said the price was too high. They finally came up with a very good price..the price my husband had wanted, plus less than half of the extra package. All the while we waited for the financial person, Jason stuck with us offering us beverages and making us as comfortable as possible. Since there was only one financial person working that day and it was a very busy day, it took a while but that was not Jason's fault. He had the car washed and prepped and ready for us and as soon as we finished the financial part (which was very fast and helpful), Jason pulled up in the car and we drove home. It was very good service, and Jason was a very friendly likeable young man. He explained that the dealership would be following up on service and told us to be honest about our experience. On a scale of 1-5 with 5 being the highest, he deserves a 5++ for the service and salesmanship he provided. He has written two emails and called on the phone to make sure we had no questions and were satisfied. We are very satisfied to this point and really like the car. Jean an Frederick Suter More

Been dealing with Hendrick Honda for years and Calvin always has been a top saleman. He knows the product and makes purchases easy and hassle free. Thank you. Ron Abbott always has been a top saleman. He knows the product and makes purchases easy and hassle free. Thank you. Ron Abbott More

I really enjoyed working with Clint, he was very helpful without being pushy. he listned to what I was looking for and made it happen. If and when I return to a Honda I will work with Clint. without being pushy. he listned to what I was looking for and made it happen. If and when I return to a Honda I will work with Clint. More

I was very happy with the service I received from Paige Suttle. She was very knowledgable about the vehicle I was trying to purchase as well as the rest. Overall it was a great experience I would surely re Suttle. She was very knowledgable about the vehicle I was trying to purchase as well as the rest. Overall it was a great experience I would surely recommend her to friends and family. More

This was the best overall car buying experience I have been associated with. Brett was friendly, knowledgeable, and a pleasure to deal with. I was satisfied with both the trade and the new car purchase. T been associated with. Brett was friendly, knowledgeable, and a pleasure to deal with. I was satisfied with both the trade and the new car purchase. The positive experience continued with Amy in finance. She was both organized and friendly. I will definitely pass recommendations on for both Brett and Amy. More

Paige was a truly first-rate dealer from the moment she greeted me. I went to the dealership with a clear cut idea of what I wanted, and she made it her goal to help me in a courteous and well informed ma greeted me. I went to the dealership with a clear cut idea of what I wanted, and she made it her goal to help me in a courteous and well informed manner throughout the 3 trips I made. She was very patient when I struggled to decide between two similarly equipped cars, and never tried to force my hand into a major decision. When it came time to deal she was truly professional. I've purchased several high-end cars before and this buying experience was perhaps the pinnacle of them all. I did not get strong-armed at any point, and both Paige and the sales manager were very straightforward with me. The first offer they made me was significantly better than I expected, and I wasn't guilted when I made a low-ish counter-offer. In the end I was very pleased with both the final price (including trade-in offer) and the way in which we reached it. I honestly recommend Paige Suttle to anyone looking into buying a Honda in the Charleston region. I could not be happier with her as a salesperson, and have told my parents (who live 5 hours away) that it would be worth the drive if they decide to buy another Honda. More

I spoke with Calvin on the phone several times before I came to the dealership. I explained to him what I was looking for and that I am retired and needed a monthly payment I could afford on my fixed inc came to the dealership. I explained to him what I was looking for and that I am retired and needed a monthly payment I could afford on my fixed income. He told me that I was not going to leave the dealership without a car and true to his word, I'm the owner of a 2012 Honda Accord. Calvin worked hard to meet my needs, and I thank him very much. He was friendly, courteous, fun and professional. I enjoyed meeting him and appreciate all of his assistance. Thank you Calvin! The next person my husband and I met was John Baek, the Finance Manager. He was friendly, polite, knowelegeable and patient. We had my 2 y/o grand niece with us and she was curious, cranky and ready to leave. Thank you for your patience John. I had a very pleasant experience at Rick Hendrick Dealearship. Beverly Gibbs Summerville, SC More

After working with several dealerships between Savannah, Beaufort and Charleston--Hendrick Honda was by far our preferred dealer for doing business. Before walking in the door, we had done extensive commun Beaufort and Charleston--Hendrick Honda was by far our preferred dealer for doing business. Before walking in the door, we had done extensive communication with each dealer via email for over a week—so I could control the pace of the negotiation process, and review all the information each dealer was presenting me. I asked very specific questions ranging from basic vehicle information, to itemized breakdowns of each cost for an “out-the-door” price. While some dealers would tell me to “call ASAP” because they had found one vehicle out of our top three and it was “very hard to find this model”, Hendrick Honda—and Brett Tillman in particular, gave me the exact breakdown by exterior/interior colors for that model within a 3 state radius. While other dealers would ask me for a $500 deposit and copy of my driver’s license, but still hadn’t answered (or paid any attention to) any of my follow-up questions—Brett answered each and every one well beyond my satisfaction. Even though other dealers offered $500-$1000 less than Hendrick, I eventually went with Hendrick because I wanted to give them my business based on the way they treated me, and the way they conducted business throughout the process. More

Our first contact was with Brian Mulliax, who was most helpful and showed us several cars and also took us for a test drive. We were very pleased with Brian and his knowledge of what we were looking for. helpful and showed us several cars and also took us for a test drive. We were very pleased with Brian and his knowledge of what we were looking for. Since Brian had another appointment he turned us over to Brett Tillman and we were also very pleased with. He was able to offer us a deal that we could not resist. We were very pleased and would recommend anyone to contact Brian or Brett, they are good people to work with. More

from the moment I step into the show room, Bred Tillman and Tony Beasenburg greated us with a smile that showed that they were sincere. Ask if there was anything that they can help us. I explain what we and Tony Beasenburg greated us with a smile that showed that they were sincere. Ask if there was anything that they can help us. I explain what we were looking for, eager to help, showed us different options that would fit our budget. Showed me all the options the Honda Accord has, fully loaded and standard fitures. Up to the last minute of transaction, very friendly. They allow me to make my own decision without the sales pitch. They gave me time to think and compare the difference, when I told that that I would need to think about it they gave me their card, and told me if I ever think or anything else or have any other questions to please call them. Very Friendly and accomendating. Did not show any fustration, even though I told them that I would still have to think about, they had no problem with that at all. I went back the next day, because of the BEST CUSTOMER SERVICE THAT I HAD EVER RECEIVE FROM A DEALER SHIP. BELIEVE ME I WILL RECOMMEND HENDRICK HONDA OF CHARLESTON TO MY FRIENDS. THANK YOU.... WoW Service.........WOW...... More