Hendrick Honda of Charleston

Each time I visited, a salesperson greeted me and made sure the receptionist alerted Paige of my presence. Paige was very professional, knowledgable and a delight. She found exactly what I was looking fo sure the receptionist alerted Paige of my presence. Paige was very professional, knowledgable and a delight. She found exactly what I was looking for. I can honestly say (and have to my friends and family) that I have never been treated so well or had so much fun purchasing a vehicle. The financial dept made everything go smoothly and quickly. The detail crew did a terrific job. Paige made sure I understood the blue tooth, the navigator and other operational features. Your entire staff and sales team are to be commended. Thanks for the experience. I love my 2011 Jeep Liberty! More

Frank did a great job working out a good deal for me. I explained what I wanted and what type of funds I was working with and he was very realistic in the type of car I could get. Things worked out better explained what I wanted and what type of funds I was working with and he was very realistic in the type of car I could get. Things worked out better than I expected and I was able to drive off the lot with a brand new vehicle. Thanks Frank! More

I bought a new Honda Accord yesterday from this dealership. I really enjoyed my 6 hours spent here (haha, that is a bit sarcastic, it only took that long because we decided to buy it, which is a go dealership. I really enjoyed my 6 hours spent here (haha, that is a bit sarcastic, it only took that long because we decided to buy it, which is a good thing), they were grilling, so we got to eat. Everyone working there was really nice, and our saleswoman Paige was not pushy at all. We got the price we hoped for pretty easily, and they were honest and upfront. Paige was very knowledgeable about the competitors cars and what to think about when debating my purchase. Amy is very smart as well and definitely knew what she was doing in finances. She knew all kinds of laws and paperwork goodies. I felt very relieved that everything was well explained and well documented. Would definitely recommend buying a car from here! More

I told Mr Banks that we were looking for a car for my youngest daughter, who is an underpaid school teacher. I also told Mr Banks that I previously have bought Hondas from Hendrick Honda. Wd were just l youngest daughter, who is an underpaid school teacher. I also told Mr Banks that I previously have bought Hondas from Hendrick Honda. Wd were just looking and Honda was are first stop. Mr Banks took the above info. He described the safety of the Honda, the operating costs of the Honda, the long term reliability of the Honda. He took my daudhter on a test drive and upon return showed the features of the car. My daughter told him what kind of payments she could afford. Mr Banks left us and returned within 10 minutes with a proposal that was reasonable. We then said we would buy with a little more tweaking. Hendrick Honda agreed. The bottom line was Mr Ernie Banks listened to what was important to Myself (Safety, reliability, reasonable operating costs and somehing my daughter could afford) My daughter got a vehicle that she liked and could afford the monthly payments. The bottomline is the sixth Honda purchase was the best yet. Mr Banks is a pro. He is one of the few car salesmen that listen to what is important to the customer other than a low price. More

Paige is excellent at every aspect of the sales process. I've never had such attentive service, or felt so comfortable buying a car. I would recommend her to anyone who is in the market for a vehicle. I've never had such attentive service, or felt so comfortable buying a car. I would recommend her to anyone who is in the market for a vehicle. More

My original sales person couldn't see the deal completed because she had to have a hip replacement. My paperwork was turned over to Frank. He contacted me promptly to introduce himself and kept in close c because she had to have a hip replacement. My paperwork was turned over to Frank. He contacted me promptly to introduce himself and kept in close contact until he was able to locate the car I wanted. Upon delivery he was friendly, had a good sense of humor and explained the features of the car thoroughly. He was a pleasure to work with. More

I had a great, easy experience with Ernie Banks. He gave me several color options after I had decided on a Honda Civic. The paperwork was quick and easy, everyone was professional and friendly. I would and me several color options after I had decided on a Honda Civic. The paperwork was quick and easy, everyone was professional and friendly. I would and have recommended this dealership for any car buyer. John Baek made the final paperwork a breeze. I love these guys !!!! More

I decided to trade my 2010 Honda Accord to cut my household expenses. I knew that I wanted to stay with the Honda Team as we have owned Hondas for years. (My daughter also drives a new Honda)Hon household expenses. I knew that I wanted to stay with the Honda Team as we have owned Hondas for years. (My daughter also drives a new Honda)Hondas are reliable vehicles and very safe. I had a budget to stick to and Calvin picked out the perfect car for me, prior to my arrival. I discussed this with him on the phone and as usual, he delivered. All of the staff were very friendly, attending to my needs as soon as I walked in the door. May I help you? May I get you some water? Very hospitable. I am in the Customer Service business and know that a business is judged by the entire staff. Hendrick Honda came through with flying colors. I have recommended this dealership to all of my co-workers, friends and family. More

Very pleasant experience, smooth effortless process. Process took just about 2 hours, which is a near record in my books. A true pleasure to deal with and I must admit I'm a hard person to satisfy. The Process took just about 2 hours, which is a near record in my books. A true pleasure to deal with and I must admit I'm a hard person to satisfy. They most defiantly will get my return business. Special thanks to Paige Suttle for all the help in making this one the best purchases in a very long time. More

We are extremely pleased, with the sales service.The briefing we recieved from Frank, was complete,through,and professional, covering all items about the vehicle and leasing.We are very happy with our n briefing we recieved from Frank, was complete,through,and professional, covering all items about the vehicle and leasing.We are very happy with our new Crosstour, and the lease agreement. The lease agreementwas handledby John, leaving no questions unanswered. " Fine job by all " Thanks : Don & Carole Partridge More