Hendrick Honda of Charleston
Charleston, SC
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Matt and Paige were wonderful to work with. The deal was straight forward and it was nice to have transparency in a car buying experience. We love the new pilot. straight forward and it was nice to have transparency in a car buying experience. We love the new pilot. More
Paige Suttle was an exceptional person whom my wife and i had the pleasure to meet. She went well beyond her means to ensure that we were well satisfied with our new Honda CRV. She made sure that we were k had the pleasure to meet. She went well beyond her means to ensure that we were well satisfied with our new Honda CRV. She made sure that we were kept "up to date"... as your dealership had to search for the car that we desired. It came in late last night and she made sure it was ready early this morning. She explained in detail regarding our new car and made sure we understood everything. I also want to thank very much Ron Wilkin who made sure that we were satisfied with our purchase price as we were on the verge of getting one from Stokes. I'm surely glad we did not. We have bought 4 hondas now from this dealership, and want to let you know, each time, was absolutely amazing! Thank you very much for all of your cooperation and effort in our experience. I will definitely let other people know if i find out they are looking for a new or used car. Sincerely, Don and Faye Johnson 5/30/2012 More
Very positive experience from beginning of search to finialization of purchase. Matt DePaulis was excellent in answering all my questions from beginning of test drive through and including post-purcha finialization of purchase. Matt DePaulis was excellent in answering all my questions from beginning of test drive through and including post-purchase. After obtaining the car, he was extremely prompt in getting back to me with any question I emailed him about that came up as I familiarized myself with the vehicle. My experience on the day of the purchase was great Brian and Matt were both great in the purchase process and Bernard was very helpful in the financing process as we completed the purchase. I would highly recommend this team in purchasing a vehicle. Also, for several years my CR-V has been serviced at Hendrick Honda and I highly recommend their excellent Service Department. The Service Dept at Hendrick Honda is a big part of what sold me on considering the purchase of another Honda. No Complaints. Highly Recommended. More
During my visit to Rick Hendrick Honda I met sales person Paige Suttle, Who was warm and very friendly. Paige was able to take the apprehension of buying a car away and made it fun and pressure free. Paige Paige Suttle, Who was warm and very friendly. Paige was able to take the apprehension of buying a car away and made it fun and pressure free. Paige was able to get me the deal I wanted and the entire sales team was eager to help and everyone made sure that I received exactly what I was looking for in a car and a dealership. After we were able to put a deal together, Paige introduced me to the service manager and the parts department who also were friendly and in general nice people. During delivery Paige went thru the vehicle to make sure I was aware of how everything worked and with the options that came with my Ridgeline, and went so far as to program my radio settings. I think that Rick Hendrick hires the best and it reflected in the salesmanship of Paige Suttle. To the Hendrick team, Matt, Tony and Paige, Thank you for your sincere and appreciated help in my new car purchase. More
The reason I have chosen to purchase a second vehicle (2012 Honda Accord) from Hendrick Honda/Savannah Hwy is because of the wonderful service I have received from this dealership and their employees the (2012 Honda Accord) from Hendrick Honda/Savannah Hwy is because of the wonderful service I have received from this dealership and their employees the last 10 years on my 2003 Honda Accord. More
Each time I visited, a salesperson greeted me and made sure the receptionist alerted Paige of my presence. Paige was very professional, knowledgable and a delight. She found exactly what I was looking fo sure the receptionist alerted Paige of my presence. Paige was very professional, knowledgable and a delight. She found exactly what I was looking for. I can honestly say (and have to my friends and family) that I have never been treated so well or had so much fun purchasing a vehicle. The financial dept made everything go smoothly and quickly. The detail crew did a terrific job. Paige made sure I understood the blue tooth, the navigator and other operational features. Your entire staff and sales team are to be commended. Thanks for the experience. I love my 2011 Jeep Liberty! More
Frank did a great job working out a good deal for me. I explained what I wanted and what type of funds I was working with and he was very realistic in the type of car I could get. Things worked out better explained what I wanted and what type of funds I was working with and he was very realistic in the type of car I could get. Things worked out better than I expected and I was able to drive off the lot with a brand new vehicle. Thanks Frank! More
I bought a new Honda Accord yesterday from this dealership. I really enjoyed my 6 hours spent here (haha, that is a bit sarcastic, it only took that long because we decided to buy it, which is a go dealership. I really enjoyed my 6 hours spent here (haha, that is a bit sarcastic, it only took that long because we decided to buy it, which is a good thing), they were grilling, so we got to eat. Everyone working there was really nice, and our saleswoman Paige was not pushy at all. We got the price we hoped for pretty easily, and they were honest and upfront. Paige was very knowledgeable about the competitors cars and what to think about when debating my purchase. Amy is very smart as well and definitely knew what she was doing in finances. She knew all kinds of laws and paperwork goodies. I felt very relieved that everything was well explained and well documented. Would definitely recommend buying a car from here! More
Paige is excellent at every aspect of the sales process. I've never had such attentive service, or felt so comfortable buying a car. I would recommend her to anyone who is in the market for a vehicle. I've never had such attentive service, or felt so comfortable buying a car. I would recommend her to anyone who is in the market for a vehicle. More
I told Mr Banks that we were looking for a car for my youngest daughter, who is an underpaid school teacher. I also told Mr Banks that I previously have bought Hondas from Hendrick Honda. Wd were just l youngest daughter, who is an underpaid school teacher. I also told Mr Banks that I previously have bought Hondas from Hendrick Honda. Wd were just looking and Honda was are first stop. Mr Banks took the above info. He described the safety of the Honda, the operating costs of the Honda, the long term reliability of the Honda. He took my daudhter on a test drive and upon return showed the features of the car. My daughter told him what kind of payments she could afford. Mr Banks left us and returned within 10 minutes with a proposal that was reasonable. We then said we would buy with a little more tweaking. Hendrick Honda agreed. The bottom line was Mr Ernie Banks listened to what was important to Myself (Safety, reliability, reasonable operating costs and somehing my daughter could afford) My daughter got a vehicle that she liked and could afford the monthly payments. The bottomline is the sixth Honda purchase was the best yet. Mr Banks is a pro. He is one of the few car salesmen that listen to what is important to the customer other than a low price. More