Hendrick Honda of Charleston
Charleston, SC
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We had done research before coming to the dealership and knew we wanted a Honda Fit. Frank G was most helpful in helping us decide on the package (Sport with automatic transmission). You didn't have the mo knew we wanted a Honda Fit. Frank G was most helpful in helping us decide on the package (Sport with automatic transmission). You didn't have the model we wanted in the color we decided on. When it became obvious it would take a while to get "our" car, Frank offered to let my wife use one of the "service" cars. After living as a week as a 1 car family, we took him up on the offer. We picked up the "service" car on Tuesday and kept it until we picked up pur new Fit on Saturday at no charge other than to replace the gas we used. We feel that Frank provided excellent customer service and purchasing this car with his help was a good experience. We would definitely recommend this dealership and Frank G to anyone looking for a new car. More
Overall, just a fantastic experience. Cory helped me find the right car and got me a great price, and on top of that made the buying process quick and easy. I would recommend him and Hendrick Honda to anyone the right car and got me a great price, and on top of that made the buying process quick and easy. I would recommend him and Hendrick Honda to anyone! More
I have always had great customer service at this dealership. Paige and John were so nice and willing to work with me. Truly enjoyable to work with them. dealership. Paige and John were so nice and willing to work with me. Truly enjoyable to work with them. More
They were extremely helpful and made the who process painless. I had gone to other dealers but try made me feel very comfortable which is why I chose to stay with them. painless. I had gone to other dealers but try made me feel very comfortable which is why I chose to stay with them. More
Overall great experience working with Clint on my purchase of a 2012 Honda Pilot. He was very Professional and Knowledgable. He worked with me to earn my business. Sincerely, Kevin Cottingham purchase of a 2012 Honda Pilot. He was very Professional and Knowledgable. He worked with me to earn my business. Sincerely, Kevin Cottingham More
Matt DePaulis and the rest of the team were fabulous. They were professional, courteous, and accommodating. After my purchase I wanted a few extra items for the car and Matt really came through for me. I They were professional, courteous, and accommodating. After my purchase I wanted a few extra items for the car and Matt really came through for me. I would absolutely recommend Matt and his team to anyone looking for an honest, hassle-free car-buying experience. More
My name is Robert Carter and our salesman at Hendrick was Thomas Clark. He did a great job on meeting our needs and was by far the most likable salesman we had come across from 1.5 months of car shopping. He Thomas Clark. He did a great job on meeting our needs and was by far the most likable salesman we had come across from 1.5 months of car shopping. He was never pushy with requests, nor did he ever (I apologize if this is too far) feed me a line of crap or tell me what I liked. If he didn't know the answer, he admitted it without possibly giving me incorrect information and even researched some specific questions for me. We had three issues that we wanted fixed before purchasing our used vehicle and Thomas made sure they got done. Overall, he just seemed like a humbled person that legitimately wanted to help us more than himself. Easily the best experience I have had at a dealership. More
I would highly recommend purchasing a vehicle from this dealership because they met my needs and then exceeded my expectations. I would never had believed that buying a car could be so fast, easy, and trou dealership because they met my needs and then exceeded my expectations. I would never had believed that buying a car could be so fast, easy, and trouble free. Everyone I encountered was both pleasant and helpful to the nth degree. I didn't have any questions that weren't answered and I had no doubt from the moment I considered my purchase to the moment I signed my check that I was dealing with the right people and buying the right car. No one pushed a higher priced car and no one regarded me as someone who needed a base model either. I felt very respected throughout the entire process. I also applaud their willingness to work with me during the next week as everything in regards to the car was worked out to my highest satisfaction. From sales to service everyone put me first. No one does that these days, let alone a car dealership. Although I hope to have my car for an incredibly long time, I can't wait to get back to Hendrick Honda to buy my next car! More
I went in to look at a 2008 Toyota Sequoia Limited after seeing it online. I planned to go over to Toyota of Charleston first but glad Shane Thornburg asked me to come by Hendrick Honda. I really love the S seeing it online. I planned to go over to Toyota of Charleston first but glad Shane Thornburg asked me to come by Hendrick Honda. I really love the Sequoia and it was an easy transition since I was trading in my Toyota Tundra. He happened to have the car my wife wanted as well so we did a two car purchase in two days. Thank you Shane for the awesome car buying experience without all the pressure and will be seeing you in the future when it is time to upgrade!!! More
After a long a detailed search for the "right" new car, we visited Hendrick Honda. They were friendly welcoming and genuinely concerned about us finding the right car at the right price and an exc new car, we visited Hendrick Honda. They were friendly welcoming and genuinely concerned about us finding the right car at the right price and an excellent 0.9APR on the loan. We purchased a new Honda Pilot Touring Edition and could not be happier. They have bent over backwards to make sure we were happy. I will sing their praises to all of my friends and family. Thank you Mark Groetsch and Matt Agosto for such a pleasant buying experience. More