Hendrick Honda of Charleston

My husband and I purchased a new Honda Fit at Hendrick Honda last week. It was a very positive experience, start to finish. We had already done our research prior to going to the dealership, and had set Honda last week. It was a very positive experience, start to finish. We had already done our research prior to going to the dealership, and had settled on the Fit as a good choice for us. We worked with James the first day we were there - he was extremely friendly, helpful, and patient as we checked out every color and model available on the lot. We actually spent more time than we expected, and had to come back the next day to make the purchase. James came back in and met us the next day, even though it was his day off - we really appreciated the continuity. He was joined by Mark, and they both worked with us at making a final decision - again, they were both very helpful and flexible while we debated the details of our final decision. They were also great to work with during the negotiation process. We've been to other places in the past where we felt that the salespeople were very dishonest and trying to manipulate us, but we both felt that Mark and James were both just really honest people doing their job, as we worked to make the best mutual agreement that we could. They answered all of our questions, and we never felt that they were trying to hide the facts or take advantage of us. The positive experience continued with Amy, who worked us through the financing portion of the sale. She was very informative, and discussed all of our options in detail with us to help us come to a good decision. We left with a full understanding of the financial agreement. All three were friendly, informative, honest, and nothing but patient and positive as we kept them after closing to complete our deal. We would genuinely love to work with any of them again, and will likely return to Hendrick Honda the next time we purchase a new vehicle. More

Frank was very friendly and helpful. I enjoyed buying my new car at Honda and I would highly recommend this salesman and this dealership. Thank you for all of your help. Ingrid Davis new car at Honda and I would highly recommend this salesman and this dealership. Thank you for all of your help. Ingrid Davis More

I recently purchased a used car from Hendrick Honda. First my choice to visit the Hendrick store is due to previous business I had with the Hendrick MINI dealership, which was great! With that in mind a First my choice to visit the Hendrick store is due to previous business I had with the Hendrick MINI dealership, which was great! With that in mind and knowing I need to upgrade to a larger family vehicle I went to Hendrink Honda. I could not have been more pleased with the outstanding job everyone did to help me find the right car at the right price. Jerry Heesen was very pivotal in my purchase, as he was honest and cared that I was 100% happy with my decision to purchase a car. Everyone was great to me and my children during the process of buying a car, my 8 yrs old keeps asking if she can go back and see her friends Jerry and Bernard. I am so happy with my purchase and how easy the process was for my transition from my beloved MINI to a family "mom" car. More

The Hendrick dealership was very dedicated to searching for and getting me the vehicle I wanted at an affordable price. I appreciate everyone that helped me and I was very please when I drove of the lot. T for and getting me the vehicle I wanted at an affordable price. I appreciate everyone that helped me and I was very please when I drove of the lot. There are no regrets. Everyone was friendly, realistic and informative. The purchase process was fast and they made it comfortable for me. John Baek, James Echon and Paul Madden and Shane Thornburg helped me get my family into a new vehicle and I appreciate them all. I will be returning in the near future should I ever need another vehicle. More

I received great customer service from jerry heeson. we also worked with john baek. I purchased two honda crv's. jerry was a knowledgeable and professional individual. I felt that we got good pricing on th also worked with john baek. I purchased two honda crv's. jerry was a knowledgeable and professional individual. I felt that we got good pricing on the vehicles that we purchased. evryone else at the dealership was also very helpful. More

Stephen was wonderful! He didn't pressure us at all which is what I have experienced at other dealerships in the past. He was very knowledgable about the models we test drove. Stephen allowed my husban which is what I have experienced at other dealerships in the past. He was very knowledgable about the models we test drove. Stephen allowed my husband and me to actually enjoy our test drive by not talking our ear off the whole time. I will definitely recommend him and this dealership to our friends and family! More

We are very happy with the customer service we get at this dealership, specially Mr. Ron Winlkin is an amazing sales person. He is very professional and courteous. This is our third purchase from this de this dealership, specially Mr. Ron Winlkin is an amazing sales person. He is very professional and courteous. This is our third purchase from this dealership and we already recommending our friends. Though Mr. Sam Patel is new but he also showed a great salesmanship. More

We wanted to give our 12 year old Honda to our daughter so that meant we would need another vehicle. We went back to Rick Hendrick Honda and our salesman, Stephen Broome, was great. He gave us the time t so that meant we would need another vehicle. We went back to Rick Hendrick Honda and our salesman, Stephen Broome, was great. He gave us the time to look through the available options and we never felt pressured in any direction. He was patient while explaining the many changes that had taken place during those 12 years. We will recommend him to our family and friends. More

I could not have been more pleased with Stephen Broome. He was courteous, professional and fair with his pricing. I wanted to surprise my wife wife who was expecting a less expensive model. Stephen helpe He was courteous, professional and fair with his pricing. I wanted to surprise my wife wife who was expecting a less expensive model. Stephen helped me by having the car detailed and waiting in the parking lot for us after dinner. He was happy to go the extra mile. I would not hesitated to recommend Stephen Broome. Alfred 3/18/13 More

I wanted to purchase a car but had doubts about whether I could afford another bill. Mr. Anthony Harrison and Mr. Bernard Tolton showed patience and were concerned about me through the whole transaction. T could afford another bill. Mr. Anthony Harrison and Mr. Bernard Tolton showed patience and were concerned about me through the whole transaction. They made me feel comfortable and assured me that I was in good hands. I'm now driving my new, but used 2010 Civic! They got me in a Honda, and that is what I wanted...Thank you! More