Hendrick Honda of Charleston

Mark Groetsch Mark was very informative, polite, helpful, knowledgeable, etc. It made the purchasing experience unusually pleasant. I recommend Mark to anyone who Mark was very informative, polite, helpful, knowledgeable, etc. It made the purchasing experience unusually pleasant. I recommend Mark to anyone who is interested in a no hastle car buying experience. More

After a terrible experience being lied to at Stokes Honda North, I called Paul Zarres at Hendrick. I told him the situation about being given one price and then Stokes adding 500 bucks to it when I got ther North, I called Paul Zarres at Hendrick. I told him the situation about being given one price and then Stokes adding 500 bucks to it when I got there. Paul asked what they originally quoted me and said he would call me back in a few minutes. Within two minutes he called me back with a price that beat Stokes' original LIE, and as a few added bonuses, I got better dealer installed options, a lifetime engine warranty, and honest people to work with. They didn't try to sell my anything extra and I was out of there in about an hour with my new Fit for a great price and no xxxxxxxx from the sales and financing folks. Honesty goes a long way in my book, and Hendrick Honda just got a whole chapter in it. Thanks, Paul. More

Firstly, this is my third vehicle purchased from your dealership, I returned because I received great service overall. Your promise to make sure that your customers are completely satisfied was certainly dealership, I returned because I received great service overall. Your promise to make sure that your customers are completely satisfied was certainly the case with me. All of my concerns were handled promptly and to my satisfaction, I would definitely recommend your dealership to others. Everyone that I had to deal with including your financial section was courteous and answered my questions and explained matters that I did'nt fully understand. More

My wife and I went to Hendrick Honda to look over some certified pre-owned CR-Vs. We met Matt DePaulis, who I had visited with online, and he showed us a low mileage 2009 that was certainly a good buy. certified pre-owned CR-Vs. We met Matt DePaulis, who I had visited with online, and he showed us a low mileage 2009 that was certainly a good buy. We bought the car for my wife! I had also been looking at a Pilot, but needed to wait a bit to purchase. I got an email from Matt describing the 125% of Kelly Blue book on trade-ins available through the end of July 2013, so we went back to Hendrick Honda and Matt gave us an idea of pricing and what colors and models were available. Matt never pushed me, but just answered all my questions. I really liked that approach, as so many sales people tend to try to push you into a car right away. We decided on a blue pilot, and Matt worked with his sales manager to get us both the best deal on the new car, but also the most on our trade-ins. We now have two new hondas in our garage - a 2013 Pilot and a 2009 CR-V, and couldn't be happier. Matt has called us back several times to be sure all is OK, and I told him that my wife wanted wheel locks for the CR-V. He sent me an email later that day saying that Hendrick had those in stock and he was able to get me a discount on the price. I am extremely pleased with Matt DePaulis, and will recommend Matt and Hendrick to anyone interested in another vehicle. Thanks for everything Matt!!! More

After shopping around NC and SC, I ended up at Hendrick Honda in Charleston because of all the feedback I'd read and there straightforward sales. Matt Depauliswas very attentive without being overbearing Honda in Charleston because of all the feedback I'd read and there straightforward sales. Matt Depauliswas very attentive without being overbearing throughout the process. When it was finally time to make the deal, I feel great about my new Accord. I would recommend Matt and Hendrick Honda. More

Had a really good experience with Tyler Mark and the financial guy Paul. Would recommend any of them for points of contact at the dealership. Tyler was knowledgeable, and very easy to get along with. financial guy Paul. Would recommend any of them for points of contact at the dealership. Tyler was knowledgeable, and very easy to get along with. More

I was referred to Paige Suttle from a friend who recently purchased a new vehicle from her. I was looking for a Honda CRV. Paige S. was great very friendly and personable. It was a rainy day and she very wil purchased a new vehicle from her. I was looking for a Honda CRV. Paige S. was great very friendly and personable. It was a rainy day and she very wilingly walked the lot to drive cars up for me to look at. I have to say it was the easiest and quickest car purchase I have ever had. There was not a bunch of back and forth haggling. I feel like Matt A. saw that I was willing to put a little money down and had an older car to trade-in so he was willing to meet me where I needed to be in monthly payments. I was soo excited that they made it so easy and that they could get me where I needed to be in payments that I hugged Paige and Matt. Paul Madden in finance also made the experience very personable and answered any questions that we had. The whole team that my husband and I worked with (everyone mentioned above) was great and I would definitely come back and refer to friends. The staff seemed very trustworthy, honest and proud of the Honda product. Thank you for providing such great service! :) Kevin and Deb Craft More

My wife and I move at glacial speeds when it comes to purchasing a new automobile. Enter Mr. Frank Giovannone who was not only extremely informative and easy to work with, he was also very patient with purchasing a new automobile. Enter Mr. Frank Giovannone who was not only extremely informative and easy to work with, he was also very patient with us. He was NEVER condescending, very humorous, and always helpful. Frank had a quality that most sales people lack, honesty. My wife and I appreciated that and felt at ease with him. As for F& I, Amy was a true gem. We were in and out of that office in less than 20 minutes. Thanks to all of you for making this experience wonderfully seamless. More