Hendrick Honda of Charleston

Allen Routine Service Visit I came in for a Routine oil change and inspection. As always everyone was extremely courteous and knowledgeable, and the facilities for waiting were c I came in for a Routine oil change and inspection. As always everyone was extremely courteous and knowledgeable, and the facilities for waiting were comfortable and pleasant. More

Excellent service. On time. Easy check in and out. It would have been nice to see employees wearing face masks. Due to my age I’m in a high risk group!!! would have been nice to see employees wearing face masks. Due to my age I’m in a high risk group!!! More

Excellent and dependable I have experienced fast, reliable and excellent care from the service department each time I brought my vehicles in. I am also very pleased with Gary I have experienced fast, reliable and excellent care from the service department each time I brought my vehicles in. I am also very pleased with Gary Hamilton who provides excellent customer care and is very informative. He always greets us with such professionalism and brightens our day. More

Excellent service and thorough thru this trying time. My car was nearing the end of 36000 mile warranty and I just wanted it checked out. I was very satisfied with outcome and their professionalism. car was nearing the end of 36000 mile warranty and I just wanted it checked out. I was very satisfied with outcome and their professionalism. More

Prompt, first rate service.Mr Luciano and Mr Mounts Prompt, first rate service. Mr Luciano and Mr Mounts certainly knew their autos!! And the shop was impeccably clean!! As I called from the road wit Prompt, first rate service. Mr Luciano and Mr Mounts certainly knew their autos!! And the shop was impeccably clean!! As I called from the road with no appointment, Joe Luciano quickly obliged!! Marc Mounts quickly pointed out the need for a new tire!!! More

Alex was great! This was the fastest and most problem free car purchase I have ever made. He understood what I wante and was very patient with me. He is a fantastic salesperson!!! free car purchase I have ever made. He understood what I wante and was very patient with me. He is a fantastic salesperson!!! More

Nikki, YaYa and Kayla were so helpful and professional that I must share my words about them. They were terrific. Thank ya’ll so much! that I must share my words about them. They were terrific. Thank ya’ll so much! More

Just get ripped off by this dealer went there couple days ago because my car wasn't starting was told my battery is perfectly fine now today the same thing happened I went back there was told they going to c ago because my car wasn't starting was told my battery is perfectly fine now today the same thing happened I went back there was told they going to charge me $80 for a test which show my battery is bad so I need a battery I think that was a ripped off so I went somewhere else and get me a battery won't be going back there for a service anymore that's what big companies does More

Even in this pandemic the kindness, respect and professionalism of the people at HENDRICK Honda shines through! We're happy that we had the pleasure of dealing with Ryan Callahan and Sam Patel. professionalism of the people at HENDRICK Honda shines through! We're happy that we had the pleasure of dealing with Ryan Callahan and Sam Patel. More

One of the worst customer experiences I’ve ever had. Came in to utilize an offer that they mailed to me despite their services being on the higher end price wise because I trusted them and had historic Came in to utilize an offer that they mailed to me despite their services being on the higher end price wise because I trusted them and had historically used Hendrick dealerships for service. I forgot to present my offer her checking out but called on my way home to let them know and while they said they would have it applied, they actually disappeared and ignored my calls and emails on multiple occasions. Too bad because I had enjoyed working with them up until this time consuming & ridiculous situation. More