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Hendrick Honda of Charleston
Charleston, SC
544 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 544 reviews
August 26, 2020
Love the atmosphere; everyone is so friendly and accommodating. I made my appointment and was able to get in as soon as I arrived without delay. accommodating. I made my appointment and was able to get in as soon as I arrived without delay. More
by cyntfarm
Employees Worked With
Eddie Simpson
August 24, 2020
Donte Barr was amazing to work with!! He helped me out soooo much with my wants of needing a bigger SUV type vehicle for my soon to be twins! I highly recommend asking for him when you arrive so he can ho soooo much with my wants of needing a bigger SUV type vehicle for my soon to be twins! I highly recommend asking for him when you arrive so he can hook you up like me! On another note, their car detailing section is horrible. I got my new car and they said it was going back to detailing while I worked with the finance guy to secure everything and after everything was completed I got my Jeep back, was ready to go and it was still dirty, dog hair still everywhere... so Donte said alright come back tomorrow to get it cleaned so you’re not waiting anymore bc there’s like 6 cars ahead of you. So I came back the next day and waited 45 minutes for them to clean my car and got it back and NOTHING WAS CLEANED AGAIN! Literally no difference. I was like I literally just wasted 45 minutes out of my Saturday sitting here for NOTHING! I was so mad. So the next day I brought it to cactus car detailing on Rivers and paid $100 to have them detail the inside and FINALLY it was cleaned how I should’ve fricken got it done for free by the detailing section at the car dealership... so my advice is don’t waste your time waiting for them to detail your car unless you’re working with the finance guy, do it yourself or pay to get it done! More
by Raquelrandall1
Employees Worked With
Matt Agosto
August 17, 2020
Took my Honda in for an oil change/tire rotation. Had an appointment and went right in. Marc Mounts was my Service Advisor and he was very nice to me. Was out in about an hour and a half just as Marc had to appointment and went right in. Marc Mounts was my Service Advisor and he was very nice to me. Was out in about an hour and a half just as Marc had told me. Good visit. More
by sandy_craven
Employees Worked With
Travis Oltmann, Marc Mounts
August 13, 2020
Love this dealership. Always timely, helpful, and they keep you informed. Quick to get an appt. everyone that I have worked with has always been top notch. keep you informed. Quick to get an appt. everyone that I have worked with has always been top notch. More
by MuckRN
Employees Worked With
Mark, Bohen
August 11, 2020
overall good experience. pleasant experience in these trying times. service rep. was very helpful and courteous. Maintenance work was done in a reasonable time and done profes pleasant experience in these trying times. service rep. was very helpful and courteous. Maintenance work was done in a reasonable time and done professionally. very pleased. More
by raymarybast
Employees Worked With
Mark Bohlen
August 10, 2020
Great Service I was sent all the information about the car that I was interested in long before I went down to talk with the sales representative. When I went there I was sent all the information about the car that I was interested in long before I went down to talk with the sales representative. When I went there the car was pulled around to view and he was able to answer all of my specific questions. The experience of purchasing a new car was very positive. More
by louise.sheridan@va.gov
Employees Worked With
Brad Singer
August 06, 2020
Great and fast service I was able to get an appointment the next day. When something came up and I couldn't make it, they rescheduled me without any problems. Staff was fr I was able to get an appointment the next day. When something came up and I couldn't make it, they rescheduled me without any problems. Staff was friendly, service was completed way before expected and the issues were explained to me clearly. More
by polanday
Employees Worked With
Eddie Simpson
August 05, 2020
The maintenance work done is always done correctly and professionally. Mike Callahan stays on top of things. Work always completed on time and work explained to me. professionally. Mike Callahan stays on top of things. Work always completed on time and work explained to me. More
by Jim C
Employees Worked With
Tony Beasenburg
July 28, 2020
We have gotten our Pilot serviced at Hendrick several times and keep returning because of the excellent team whose sole focus is providing the best customer service. times and keep returning because of the excellent team whose sole focus is providing the best customer service. More
by LoveMyPilot
Employees Worked With
Mike Callahan
