
Hendrick Honda of Charleston
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 581 reviews
The service writer, Sal, was very friendly and helpful. They took us right on time and actually finished the service sooner than predicted. I have some mobility issues and Sal went and got my car so that They took us right on time and actually finished the service sooner than predicted. I have some mobility issues and Sal went and got my car so that I didn't have to walk to where it was parked. That was definitely above and beyond for service. Thanks for a great experience. More
The service department is absolutely top-notch! From the moment I pulled in, I was greeted with friendly, professional staff who made me feel like a valued customer. They explained everything clear From the moment I pulled in, I was greeted with friendly, professional staff who made me feel like a valued customer. They explained everything clearly, gave me honest recommendations, and never tried to push unnecessary work. The work on my vehicle was done quickly, efficiently, and the quality was excellent. They kept me updated throughout the process, and even went the extra mile to make sure everything was perfect before I left. It’s rare to find a service team this trustworthy and dependable — I won’t take my vehicle anywhere else! More
By far the best customer service in the area. I am being deployed and turning my lease in. The dealership was very helpful and made the process simple. Scott in service and nick in finance are I am being deployed and turning my lease in. The dealership was very helpful and made the process simple. Scott in service and nick in finance are professional and helpful beyond reproach. I’ll be back to purchase a vehicle from Hendricks Honda More
Fair low pressure sales. I have gotten my service there since I purchased it in early 2020. They do good work and don't over sell or over charge. I can say this with some I have gotten my service there since I purchased it in early 2020. They do good work and don't over sell or over charge. I can say this with some confidence because my background is in automotive engineering. More
Tire pressure censor icon appeared. Did NOT have an appointment but on a hunch, I stopped by and check availability. They took the car and returned it me repaired in less than 1.5 hou Did NOT have an appointment but on a hunch, I stopped by and check availability. They took the car and returned it me repaired in less than 1.5 hours. I had a nail/screw in front left tire. I'll vouch for Hendrick Honda of Charleston, truly a well-run business with the right people. More
Marc always explains the details of the service and any other information he believes we might find valuable. I believe repeat purchases rely more on the service department than on a skilled salesperson. other information he believes we might find valuable. I believe repeat purchases rely more on the service department than on a skilled salesperson. More