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Hendrick Honda

Charlotte, NC

4.9
4,173 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 4,173 reviews

September 30, 2019

Awesome service! I have had Impeccable service from Melissa. She was extremely thorough and easy to work with. She explained everything while showing me how to operate More

by Kdmcguire3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Oct 04, 2019 -

Hendrick Honda responded

Kdmcguire3, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your visit here at Hendrick Honda! Kind regards, Anne Lewis I Customer Relations I Hendrick Honda

September 27, 2019

Awesome personality and patient person My husband and I met Ronnie when our 16 year old daughter need her first car.. that was 8 years ago which put the timeline of our relationship with Ro More

by JB-DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Lopez
Oct 04, 2019 -

Hendrick Honda responded

Jb-db, thanks for your praise and kind comments about our team. We greatly value your loyalty and look forward to seeing you again soon! Kind regards, Anne Lewis I Customer Relations I Hendrick Honda

September 15, 2019

Best team of people I rated Hendrick Honda 5 stars I wish I can give more not only they make it possible for me to drive home with amazing car of our dreams but they also More

by Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Evans, Joseph Gamati
Sep 18, 2019 -

Hendrick Honda responded

Dana, thank you for sharing your positive feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind regards, Anne Lewis I Customer Relations I Hendrick Honda

September 13, 2019

Outstanding Experience Just bought my fourth car from Hendrick Honda, and each time have dealt with Melissa Evans. My first purchase was 17 years ago when I got a Honda Civi More

by denisehearne1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Sep 17, 2019 -

Hendrick Honda responded

Denisehearne1228, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Honda! Please don't hesitate to reach out if there's anything additional we can do for you. Kind regards, Anne Lewis I Customer Relations I Hendrick HondaDenisehearne1228, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Honda! Please don't hesitate to reach out if there's anything additional we can do for you. Kind regards, Anne Lewis I Customer Relations I Hendrick Honda

September 06, 2019

Freaking Amazing Sharath is freaking amazing. I would recommend ANYONE to him. From the time I walked on the premises, he was right there...I didn't have to do anythin More

by MyPeace2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malachi Smith, Sharath Nair
Sep 10, 2019 -

Hendrick Honda responded

Mypeace2019, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind regards, Anne Lewis I Customer Relations I Hendrick Honda

September 05, 2019

The easiest and greatest experience! I have bought several vehicles in the past from Hendrick Honda. I always deal with Melissa Evans because she is on top of it from the beginning to th More

by Cubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorian Gordon, Melissa Evans, Tony Howsare
Sep 10, 2019 -

Hendrick Honda responded

Cubby, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Anne Lewis I Customer Relations I Hendrick Honda

September 04, 2019

I was number one! From the first step I took through the doors to the last ones into my newly purchased car, I felt like I was the first priority for everyone. The fron More

by Stay Fit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Criss Cross, Melissa Evans
Sep 10, 2019 -

Hendrick Honda responded

Stay Fit, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind regards, Anne Lewis I Customer Relations I Hendrick Honda

September 02, 2019

Terrible experience Copy Experience was so bad i can’t even give it a rating. I purchased the car July 23 2019 , here we are in September and we still have unresolved is More

by DH92
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shane Bowles
Sep 03, 2019 -

Hendrick Honda responded

Dominique Horton, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. It is my understanding that we ultimately had to retrieve our car because the original information provided in your financial documents was falsified. Our management team is currently working on a resolution as far as a refund is concerned and will be in touch with you momentarily. We appreciate your patience in this matter. Kind regards, Anne Lewis I Customer Relations I Hendrick Honda

August 22, 2019

The sale's man Jeff was AWESOME. Buying a car from this dealership was a process but with the help of Jeff Kirby the decision of choosing a car, and the process of purchasing a car wa More

by janisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Manager Jim, Jeff Kirby
Sep 03, 2019 -

Hendrick Honda responded

Dear Janisha, Thank you for the feedback. We're so happy to hear about your experience with Jeff Kirby, as we know that purchasing a vehicle for the first time can be intimidating. We apologize for any pressure you felt in returning the trade documents. Unfortunately, we were unable complete your transaction until all signed, notarized paperwork was back in hand - thus the sense of urgency on Jim's part. We do value your business and hope that this matter has been resolved to your satisfaction. Kind regards, Anne Lewis I Customer Relations I Hendrick Honda

August 19, 2019

Good experience. This car was my 5th car purchased from Hendrick Honda. I had a great a very professional, organized experience. Melissa had a car pulled and ready for More

by fadams1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Aug 21, 2019 -

Hendrick Honda responded

Fadams1, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Honda! If you have any further questions, please don't hesitate to reach out! Kind regards, Anne Lewis I Customer Relations I Hendrick Honda

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