Back

Hendrick Honda

Charlotte, NC

4.9
3,960 Reviews

8901 South Blvd

Charlotte, NC

28273

Directions

By Type

Showing 3,960 reviews

September 09, 2016

Wish I had known how I was going to be treated after the sal Title says it all. I was told one this at purchase time, and later something different. When I tried to rectify situation, no one in management woul More

by CSHUBERT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Carlson
Sep 26, 2016 -

Hendrick Honda responded

Dear Sir/Madam, Thank you for bringing this to our attention. Kindly reach out to me at anne.wilkinson@hendrickauto.com or at 704.552.3318 so that I may get further details regarding your situation. Kind regards, Anne Wilkinson, Customer Relations, Hendrick Honda

July 30, 2016

Very smooth and sharp personal service from Jess Johnson Jess Johnson was very helpful on our lease of two Hondas, a Fit and CR-V. We came in for a recall on our Fit and decided to release both of our car More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Forbes, Stewart Abbott, Jess Johnson
July 07, 2016

Professional Sales Organization Sean McLane and his staff are professional and treat everyone with respect. We were given an excellent price without any haggling on both the new Acco More

by dag2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McLane
June 14, 2016

Terrific I appreciate Darron McCullough in the collision department of Hendricks Honda. He is efficient, organized and pays close attention to the details. He More

by Collision
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darron McCullough
May 30, 2016

Exceptional team work Excellent sales,under cut the other guys in an email, confined in a call and follow-up email. Got deal closed in 1/2 an hour over 3 days of hard core More

by Goodbye BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises, Charlie, Carol
May 23, 2016

Annual Safety Inspection Once again, I received excellent service for my Hondas at Hendrick Honda in Woodgbridge, VA. We have been owners of many Hondas since 1983, and with More

by Frank Stamey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam (?) and Phil (?)
April 06, 2016

New car | Bad Experience Price of the new car was very good but I need to wait for 4 weeks to get delivery based on my color preferences. On the day of delivery I found some s More

by dntwanttoshare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Hill
Apr 18, 2016 -

Hendrick Honda responded

Dear Sir/Madam, I am very sorry to hear about your experience at our dealership. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation. Please contact me at 704.552.3318 at your earliest convenience. Kind regards, Anne Wilkinson I Customer Relations I Hendrick Honda

Jun 20, 2016 -

Hendrick Honda responded

Dear Sir/Madam, We thank you for your feedback and are disappointed to hear that you had a less than satisfactory experience. Kindly reach out to me at 704.552.3318 so that I can get further details. We would love to have the opportunity to win your business back. Kind regards, Anne Wilkinson I Customer Relations I Hendrick Honda

April 02, 2016

Steve Bagwell, and Hendrick Honda Rock! Two weeks ago I was involved in an accident that totaled my car. Being a full time engineering student with a full time job, I had zero time for the m More

by JUSTIN CATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bagwell
March 31, 2016

A blessing!! I came to the dealership with little expectations and Ronnie overdid himself and got me the vehicle that I really really wanted. Top notch service! More

by tstitt79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks, Ronnie Lopez
March 13, 2016

Excellent job Ronald Lopez is an excellent dealer. He is so prompt and able to make his efforts to satisfy his clients. I am happy with help me get. I will strongl More

by Celine123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Lopez
...
320
...