Back

Hendrick Honda Pompano Beach

Pompano Beach, FL

4.9
1,008 Reviews

5381 N Federal Hwy

Pompano Beach, FL

33064

Directions

By Type

1,008 Reviews of Hendrick Honda Pompano Beach

August 12, 2016

The Only Place to Buy a Car Buying a car at Hendrick Honda was a pleasure. Everyone was friendly and helpful. James was his usual friendly and respectful self. He knew all aspect More

by BocaJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jordan, Miguel Sarria
Aug 13, 2016 -

Hendrick Honda Pompano Beach responded

Thanks for the 5 star rating! Please spread the word about our dealership! :)

August 12, 2016

Quick and painless I hate going to auto dealerships, but this was a quick and painless experience. I was in and out with a new car, at my price, within 90 minutes. Ask More

by NewHondaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Craig, Miguel Sarria
Aug 13, 2016 -

Hendrick Honda Pompano Beach responded

90 minutes is definitely record time for a car dealership and we are proud to have been able to accomplish that for you. Please come back and bring all your family and friends to see Andrew!

August 11, 2016

Had a great, painless experience with a professional team Bill Chughtai , my sales rep, did an excellent job at making my purchasing of this vehicle a very easy experience. Dave Reeve honored the internet off More

by 2016sport1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Reeve, Bill Chughtai
Aug 13, 2016 -

Hendrick Honda Pompano Beach responded

Thank you for choosing Hendrick Honda, Pompano Beach for your car buying needs. We're very pleased that Bill and Dave were able to make your experience a great one!

August 08, 2016

Eqsy car buying!! I needed to buy a car quickly and I knew I wanted a Honda CRV. John was very helpful and made the whole process very quick and easy. Miguel made the More

by femalecarbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Budree, Miguel Sarria
Aug 09, 2016 -

Hendrick Honda Pompano Beach responded

John and Miguel make an awesome team. Thank you so much for choosing our dealership. Please spread the word. Enjoy your CR-V!

August 03, 2016

Very good just waiting for the final paperwork Michele was very very helpful thank you.and helpful,when I had a problem he was very helpful.all the guys was so helpful. Coffee is good. If u need a More

by Cmcnuff01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron hurdles , Michael Sholl, Miguel Sarria
Aug 04, 2016 -

Hendrick Honda Pompano Beach responded

Thank you so much for writing a review and for the recommendation. We really appreciate it!

August 03, 2016

Easy, no hassle service I received prompt service when I came into to look at cars. Jose was knowledgeable and easy to work with. The entire staff was corteuous and receptive More

by Jhino13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Sarria
Aug 13, 2016 -

Hendrick Honda Pompano Beach responded

Thank you for taking the time to write a review about our dealership. We look forward to serving you in the future.

August 02, 2016

Overall Excellent experience, wonderful customer service We leased our 2016 Honda EXL with the assistance of Andrew Craig at Hendrick Honda, Pompano Beach. Andrew Craig was extremely familiar with all of th More

by jerry-robbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ned Brown, Andrew Craig, Steffon Paul
Aug 04, 2016 -

Hendrick Honda Pompano Beach responded

Satisfying customers is our goal. We are very happy to hear that Andrew did just that. :) Enjoy your new Honda and please tell all your friends and family about us.

August 02, 2016

Excellent purchase experience! My wife and daughter were both interested in new CRV models, and thanks to both Kristin Waldrop and John Budree the purchase experience was very profe More

by rfredericks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Budree, Kristin Waldrop
Aug 13, 2016 -

Hendrick Honda Pompano Beach responded

Thank you for allowing us the opportunity to get you into your new CR-V! Kristin and John work really well together. Enjoy your new CR-V!!!

July 25, 2016

Dylan Jacobson- Service Advisor is the BEST! I was pleasantly surprised to find such a professional, knowledgeable, and sincerely nice service advisor. A+++++++++++++++++++++ Dylan is a grea More

by Kveta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Jacobson
Jul 26, 2016 -

Hendrick Honda Pompano Beach responded

First, we'd like to thank your for writing a review for our dealership. We're Pleased to hear such great feedback! We look forward to seeing you for your future car services.

July 23, 2016

Waste of time. I bought my last 2014 Honda from Hendricks and had a great experience. This time it wasn't as good. I used the American Express Auto Program, had been More

by rmwebb1
Recommend Dealer
No
Employees Worked With
Dave Reeve
Jul 23, 2016 -

rmwebb1 responded

Here is Hendricks Honda "private response" to me. They answered .... We agreed to a price, then you continued to negotiate for another $500.00. That is the fact of the matter. We did not agree to your 2nd attempt to buy the car for $500.00 less than our mutually agreed figure. That is why you seem to believe the price went up $500.00. We have not increased our offer to you at any point. As for your request for an additional $100.00 discount, we feel that based on supply/demand of the vehicle you are interested in, our offer to you is more than fair. Actually, most other dealers charge a dealer fee several $100.00 more than ours. Just so everyone can see what liars they are, I don't have a problem stating what price we agreed on. $20478.00 price of the car (The AMEX price is 20578.00, but they wanted to match Auto Nation) 1534.00 (6% sales tax) ------------- $21706.68 799.99 Dealer Fee 8.50 FL Battery Fee ------------- $22415.17 (without title & registration) I was only asking for Hendricks to bring their dealer fee down to $699.99 to match Auto Nation's Dealer Fee. Dave Reeve said they would "pass." The price they want for the car now is $22900.00. Do the math ... that's +$500 !!!!!!

Aug 09, 2016 -

Hendrick Honda Pompano Beach responded

Thank you for bringing your concerns to our attention. I have reviewed the details of your correspondence with us. We did agree to a price with you on a vehicle with limited availability that we had coming in. We did ask for a deposit so that we could confirm pricing prior to the arrival of the vehicle. Unfortunately you declined and decided to wait for the vehicle to arrive. We contacted you when the car arrived and you wanted to renegotiate our agreed upon price. Respectfully we declined your new offer. Perhaps we can assist you in the future.

...
52
...