Back

Hendrick Honda Pompano Beach

Pompano Beach, FL

4.9
1,008 Reviews

5381 N Federal Hwy

Pompano Beach, FL

33064

Directions

By Type

1,008 Reviews of Hendrick Honda Pompano Beach

October 15, 2016

Satisfied Michael was very helpful with the purchase of a pre-owned car. The process was quick and efficient and I'm satisfied with the purchase. More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Marcello
Oct 15, 2016 -

Hendrick Honda Pompano Beach responded

I have received your review and have investigated the same. We apologize for the misunderstanding and being unable to complete your sale and feel we owe you an explanation. After submitting your son's loan application to several lenders, we were unable to get an approval for the terms he requested on that vehicle. We did offer your son several other vehicles that fit his budget and the tentative loan approval parameters we had in place. Unfortunately, he declined the alternative vehicles. We did not hear back from him that he was attempting to get his own loan. After doing all we could to earn your business, we determined your attempt to purchase a vehicle from us was finished, as we can not hold a vehicle indefinitely. At that point, the vehicle put back up for sale and was purchased by another buyer. We have made several attempts to contact you to refund your deposit. Please respond to John at (954) 363 - 3279 to make the necessary arrangements.

October 12, 2016

Smooth and Painless James was amazing and I would recommend him to anyone looking for a new Honda! We love our new car and would happily do business at Hendrick Honda aga More

by Carguy91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arshad Haq, James Jordan
Oct 14, 2016 -

Hendrick Honda Pompano Beach responded

James is actually one of the best sales consultants we have. We thank you for your review and look to the business you may bring! :)

October 12, 2016

Very happy with Hendrick Honda & staff I would like to say that James Jordan helped me lease 2016 CRV limited edition. I believe he understood the safety I was looking for in this vehicle a More

by arlenetrigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jordan
Oct 14, 2016 -

Hendrick Honda Pompano Beach responded

Thank you so much Arlene! We value our customers and thank you for being apart of the family for the past 3 years. We look forward to serving you again!

October 08, 2016

Won't honor online price. Don't waste your time Not reliable!! Stay away!! I came there after I saw an online advertising of Honda Odyssey for 278$, nothing down. Talked to "David Emmer" over the More

by Gil S Allouche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack Williams, David Emmer
Oct 18, 2016 -

Hendrick Honda Pompano Beach responded

Thank you for expressing your concern. There was a pricing issue pertaining to your internet inquiry. Your original inquiry was submitted about 3 weeks prior to your arrival at the dealership. During the interim, Honda changed their incentive programs, and yes the payment did increase from your previous quote. Incentives change from month to month and individual dealerships have no control or notice as to what the changes will be. We always recommend contacting us prior to scheduling an appointment for current pricing, especially when there is a pause between an original contact and a visit, as was the case in your situation.

October 07, 2016

helpful staff I had a great experience dealing with Troy Alley in sales and Ronny in Finance, they were so helpful in my transition from Old Odyssey to New Odyssey More

by waseem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Alimoradi, Troy Alley
Oct 14, 2016 -

Hendrick Honda Pompano Beach responded

Thank you for giving us the opportunity to serve you. We truly appreciate the recommendation! Enjoy your 2016 Odyssey!

October 03, 2016

My Honda experience I bought a 2016 Honda Civic Hendrick Honda my dealer did a great job in selling me this car. It is in great condition and so far I have no problems .. More

by Coleen123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinnton Yee-White
Oct 04, 2016 -

Hendrick Honda Pompano Beach responded

Awesome! Our goal is to take care of the customer. We appreciate your kind words and look forward to seeing you again in the future. :)

October 02, 2016

Used department it's garbage salesman told mehe knew nothing Went in to the used department to check out that red 97 Mustang Cobra and had the worst customer service I've ever seen and dealt with. There tryin More

by Master Mechanic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Dombroski
September 30, 2016

Great experience... And no pressure! We recently leased a 2016 Honda Pilot with Hendricks Honda, Pompano Beach Fl. Our Salesperson was Andrew Craig. Our experience with Andrew was perfec More

by Gayle Anne Seale
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arshad Haq, Andrew Craig
Oct 03, 2016 -

Hendrick Honda Pompano Beach responded

Great choice on the 2016 Pilot! We know your are going to love it. Thank you for the review. We are pleased to hear that you had a great experience.

September 28, 2016

First time for me to buy a car in FL. The reason that I choose Hendrick Honda is because it is not very far from my home. Compared with other Honda dealer, this one is not as new as Delray More

by letitia902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Craig
Sep 28, 2016 -

Hendrick Honda Pompano Beach responded

Thank you for writing a review! We hope you love your car as well as South Florida!

September 28, 2016

Wonderful and helpful. Andrew Craig was really wonderful and helpful. Offering options that ultimately guaranteed me the car I wanted. I would return to Andrew for any quest More

by Sammy007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Craig
Oct 03, 2016 -

Hendrick Honda Pompano Beach responded

Hendrick Honda Pompano Beach and Andrew Craig sincerely thank you for your kind words! We hope you enjoy your vehicle and recommend us to your family and friends.

...
50
...